Job summary
Are you considering taking your first step onto the nursing ladder?
We are seeking a Senior Healthcare Support Worker to work within our busy Emergency Department/ UTC.
We will be looking for enthusiasm, drive and passion where the delivery of outstanding levels of care can be nurtured. You will have excellent communication skills and the flexibility and adaptability to meet the needs of this busy area. You will be motivated and committed to delivering high quality care to your patients in a busy and challenging unit.
The successful candidate will be efficient, reliable and be able to work using their own initiative whilst being part of a team. You will be a motivated and confident healthcare support worker dedicated to assisting in the delivery and the development of an excellent service.
Please note this vacancy may close before the advertised closing date if a sufficient number of suitable applications are received.
Main duties of the job
You will be responsible for providing a range of personal care for patients and a range of clinical duties under the guidance of a registered healthcare professional.
Senior Healthcare Support Workers work independently performing a number of clinical duties/tasks following training and meeting competency within role as per policy and procedure.
Senior Healthcare Support Workers will be responsible for providing a range of personal care for patents and a range of clinical duties under the guidance of a registered healthcare professional.
About us
Choose Well - Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Job description
Job responsibilities
Duties and Responsibilities
Your role as a Healthcare Support Worker is to support our Nursing teams deliver the best care possible to our patients and contribute to the smooth running of our wards and departments.
We know that no two days are the same and its hard to fit everything on one page, however, the following are an example of the duties our Healthcare Support Workers do every day in their role.
1. Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.
2. Assist qualified nursing and medical staff where requested.
3. Communicate with all members of the team to maintain a good service provision.
4. Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.
5. Prepare and support the patient appropriately during any activity that is to be undertaken.
6. Alert the registered nurse where you notice any changes in the patients health and well-being or any possible risks.
7. Undertake observations/tasks such as patient temperature, weighing, fluid checks as directed
8. Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.
9. Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.
10. Contribute to own personal development and take an active part in learning opportunities.
Job description
Job responsibilities
Duties and Responsibilities
Your role as a Healthcare Support Worker is to support our Nursing teams deliver the best care possible to our patients and contribute to the smooth running of our wards and departments.
We know that no two days are the same and its hard to fit everything on one page, however, the following are an example of the duties our Healthcare Support Workers do every day in their role.
1. Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.
2. Assist qualified nursing and medical staff where requested.
3. Communicate with all members of the team to maintain a good service provision.
4. Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.
5. Prepare and support the patient appropriately during any activity that is to be undertaken.
6. Alert the registered nurse where you notice any changes in the patients health and well-being or any possible risks.
7. Undertake observations/tasks such as patient temperature, weighing, fluid checks as directed
8. Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.
9. Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.
10. Contribute to own personal development and take an active part in learning opportunities.
Person Specification
Qualifications
Essential
- GCSE English Language and Maths A to C or 4 -9 or functional skills or equivalent.
- Good level of written Language and IT Skills
- NVQ 2 or equivalent
- NVQ Level 3 or equivalent or willing to undertake an apprenticeship in Senior Heathcare Support Worker
- Cavendish Care Certificate
- Evidence of ongoing CPD
- Previous experience of being a Health Care Support Worker
Experience
Essential
- To demonstrate a range of procedures and practices base level of theoretical knowledge
- Demonstrate through previous experience the ability to escalate concerns
- Ability to work in Multi agency team.
- Ability to work alone or in small team
- Ability to work with staff from a diverse range of backgrounds
- Experience working in a health, social or residential care setting
Desirable
- Inpatient services/community/ social or residential services
Skills
Essential
- Ability to supporting patients and families
- Plan and prioritise own workload
- Knowledge of working with adults and their families
- Ability to undertake extended tasks appropriate to competence
- Confidence to work flexibly and to challenge established ways of working and organisational structures
- Contribute to the ongoing assessment and planning during the patients care episode.
- Demonstrate the promotion of equality, diversity and rights of others
- Ability to complete patient records in accordance with policies and procedures
- Able to manage and organise own time effectively
Desirable
- Information gathering
- Training skills, presentations
- Leading small groups
- Time management
- Computer keyboard skills
Knowledge
Essential
- Knowledge of supporting patients and their families
Additional
Essential
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
- Willingness to train and develop
- Approachable friendly manner
- Enthusiastic
- Ability to work in challenging situations
- Demonstrate understanding of Health & Safety including Risk Assessment procedures as application to role/environment.
- Demonstrate the application of confidentiality and Data Protection Legislation
Desirable
- Ability to work in different situations/locations
- Adaptable to meet the needs of hard to reach families
Person Specification
Qualifications
Essential
- GCSE English Language and Maths A to C or 4 -9 or functional skills or equivalent.
- Good level of written Language and IT Skills
- NVQ 2 or equivalent
- NVQ Level 3 or equivalent or willing to undertake an apprenticeship in Senior Heathcare Support Worker
- Cavendish Care Certificate
- Evidence of ongoing CPD
- Previous experience of being a Health Care Support Worker
Experience
Essential
- To demonstrate a range of procedures and practices base level of theoretical knowledge
- Demonstrate through previous experience the ability to escalate concerns
- Ability to work in Multi agency team.
- Ability to work alone or in small team
- Ability to work with staff from a diverse range of backgrounds
- Experience working in a health, social or residential care setting
Desirable
- Inpatient services/community/ social or residential services
Skills
Essential
- Ability to supporting patients and families
- Plan and prioritise own workload
- Knowledge of working with adults and their families
- Ability to undertake extended tasks appropriate to competence
- Confidence to work flexibly and to challenge established ways of working and organisational structures
- Contribute to the ongoing assessment and planning during the patients care episode.
- Demonstrate the promotion of equality, diversity and rights of others
- Ability to complete patient records in accordance with policies and procedures
- Able to manage and organise own time effectively
Desirable
- Information gathering
- Training skills, presentations
- Leading small groups
- Time management
- Computer keyboard skills
Knowledge
Essential
- Knowledge of supporting patients and their families
Additional
Essential
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
- Willingness to train and develop
- Approachable friendly manner
- Enthusiastic
- Ability to work in challenging situations
- Demonstrate understanding of Health & Safety including Risk Assessment procedures as application to role/environment.
- Demonstrate the application of confidentiality and Data Protection Legislation
Desirable
- Ability to work in different situations/locations
- Adaptable to meet the needs of hard to reach families
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Address
Royal Albert Edward Infirmary
Wigan Lane
Wigan
WN1 2NN
Employer's website
http://www.wwl.nhs.uk/ (Opens in a new tab)
