Job summary
The Corporate Nursing Team are looking to recruit a qualified and experienced Chaplaincy and Spiritual Care Manager within the Patient Experience and Engagement Team.
This is an exciting opportunity for a suitably qualified and experienced hospital chaplain to join a busy fast paced team which provides religious, spiritual care and pastoral support across our inpatient services at the Wrightington, Wigan and Leigh hospital sites for both our staff, our patients, carers and public, irrespective of faith and tradition.
The post requires a healthcare chaplain with the appropriate training, experience and qualifications who will work alongside multi-disciplinary teams (MDTs) and within a multi-faith chaplaincy team. The post holder will be expected to work under pressure, adapting to a busy and demanding workplace. A flexible approach is necessary as the post involves working across 5 days with rostered on call duties which will involve working unsocial hours, i.e. weekends, bank holidays and nights.
The post holder will manage a developing team of hospital chaplains and chaplaincy volunteers who work collaboratively with clinical and corporate teams. The role will require proving cover at our inpatient hospitals at Wrightington, Wigan and Leigh and being on site during core office hours, the main base is at the Royal Albert Edward Infirmary, Wigan.
Main duties of the job
To provide spiritual, pastoral and religious care to meet the needs of patients, staff, students and visitors of Wrightington, Wigan & Leigh NHS FT
Responsibility for own caseload of patients with wide-ranging spiritual, pastoral and religious needs
Line management of the chaplaincy and Spiritual Care team
To contribute to leadership of Quality, particularly improvement of Patient Experience and governance; research, service review and service audit in line with UK Board of Healthcare Chaplaincy UKBHC
About us
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
Job description
Job responsibilities
To identify and provide, as part of the chaplaincy and spiritual care team, for the
pastoral, spiritual and religious needs of patients, visitors, carers and staff of WWL
NHS FT respecting their diversity and the equality of the individual.
To uphold and act in accordance with Trust policies, NHS chaplaincy guidance and
UKBHC code of conduct.
Develop protocols and procedures for the recording of relevant information on the
assessment of spiritual needs and the delivery of spiritual care in the patient
information systems.
Awareness of their role and the teams role and purpose in the trusts major incident
plan.
In conjunction with the Head of Patient Experience & Engagement, develop and
maintain a vision for our chaplaincy and spiritual care services, in line with the
Trusts strategic direction and ensure that this is underpinned by the appropriate
policies and procedures.
To provide visible leadership for the chaplaincy and spiritual care team, support and
coordinate the team and its volunteers.
To ensure that spiritual care is administered by appropriately authorised
personnel/practising care givers with clear lines of accountability.
To arrange as required funerals and weddings to meet the needs of our patients
and their families.
Ensure that the chaplaincy and spiritual care team adhere to policies and
procedures with regards to patient information, such as the Trusts confidentiality,
Caldicott, information governance and data protection policies.
Provide quarterly and annual reports regarding activity and developments of thechaplaincy and spiritual care team.
Job description
Job responsibilities
To identify and provide, as part of the chaplaincy and spiritual care team, for the
pastoral, spiritual and religious needs of patients, visitors, carers and staff of WWL
NHS FT respecting their diversity and the equality of the individual.
To uphold and act in accordance with Trust policies, NHS chaplaincy guidance and
UKBHC code of conduct.
Develop protocols and procedures for the recording of relevant information on the
assessment of spiritual needs and the delivery of spiritual care in the patient
information systems.
Awareness of their role and the teams role and purpose in the trusts major incident
plan.
In conjunction with the Head of Patient Experience & Engagement, develop and
maintain a vision for our chaplaincy and spiritual care services, in line with the
Trusts strategic direction and ensure that this is underpinned by the appropriate
policies and procedures.
To provide visible leadership for the chaplaincy and spiritual care team, support and
coordinate the team and its volunteers.
To ensure that spiritual care is administered by appropriately authorised
personnel/practising care givers with clear lines of accountability.
To arrange as required funerals and weddings to meet the needs of our patients
and their families.
Ensure that the chaplaincy and spiritual care team adhere to policies and
procedures with regards to patient information, such as the Trusts confidentiality,
Caldicott, information governance and data protection policies.
Provide quarterly and annual reports regarding activity and developments of thechaplaincy and spiritual care team.
Person Specification
Qualifications
Essential
- Postgraduate qualification (or equivalent) with demonstrable outcomes of learning relevant to healthcare chaplaincy that includes systematic study in any of the following fields: counselling, pastoral care, psychology, psychotherapy, religious studies or theology.
- Endorsement to practice as a healthcare chaplain by a recognized/established sponsoring faith community or belief group.
- Evidence of annual continued professional development relevant to healthcare chaplaincy to UKBHC standards.
- Meet the licencing requirements of the diocesan Bishop or relevant faith leader
- Experience as a healthcare chaplain within an acute hospital environment. A minimum of 4 years.
Desirable
- Counselling or a teaching qualification
- Ordained within their faith community
- Show a commitment to lifelong learning with demonstrable outcomes of learning relevant to healthcare chaplaincy.
- Experience of management role in healthcare chaplaincy
- It is not compulsory for Chaplains to be registered with UKBHC but the Professional Standards Authority for Health and Social Care recommends choosing them from an Accredited Register.
- Qualification (or working towards) in pastoral supervision (such as those recommended by APSE), coaching, management, or leadership
Experience
Essential
- Significant experience of professionally supervised clinical practice as an autonomous practitioner healthcare chaplain.
- Working knowledge of major faith communities and belief groups in relation to the healthcare context.
- Development of a specialist area of knowledge and expertise in an aspect of healthcare chaplaincy
- Engagement with audit, service evaluation or research.
- Teaching and training of healthcare professionals at a variety of levels
- Supervision of newly qualified chaplains and others working within a chaplaincy service.
- Understanding of Research literacy including an understanding of the research process.
- Understanding of models/styles and the difference between leadership and management.
- Reflect critically on the experience of self and others and find meaning through exploration of spiritual issues encountered in sickness, mental health, dying, death and bereavement.
- Enabling and empowering others to interpret experience and find meaning through exploration of spiritual issues encountered in sickness, mental health, dying, death and bereavement.
Skills
Essential
- Capability to deal with complex issues both systematically and creatively.
- The ability to communicate with patients in an empathetic manner
- Ability to make sound judgments and take personal responsibility and initiative.
- Resilience and adaptability to complex, unpredictable and challenging operating conditions. Able to lead de-brief sessions with own team as well as other teams after a challenging or traumatic event.
- A good knowledge of equality, inclusion & diversity issues surrounding faith and religion.
- Workload prioritization, time management and the capacity to incorporate new challenges
- Fluent and effective communicator in speech and writing.
- Self-assured, friendly and professional approach to working with colleagues
- Effective and collaborative leadership working in a multifaith/belief context.
Additional
Essential
- Flexibility to the needs of the service
- Ability to problem solve and make decisions in difficult or challenging situations
- Must be able to travel across WWL NHS FT services as well as off site to attend meetings, engagement or funerals
- Ability to work on call and be part of a rota
- Emotional, spiritual resilient
- Able to represent professionally as an ambassador of the trust.
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Person Specification
Qualifications
Essential
- Postgraduate qualification (or equivalent) with demonstrable outcomes of learning relevant to healthcare chaplaincy that includes systematic study in any of the following fields: counselling, pastoral care, psychology, psychotherapy, religious studies or theology.
- Endorsement to practice as a healthcare chaplain by a recognized/established sponsoring faith community or belief group.
- Evidence of annual continued professional development relevant to healthcare chaplaincy to UKBHC standards.
- Meet the licencing requirements of the diocesan Bishop or relevant faith leader
- Experience as a healthcare chaplain within an acute hospital environment. A minimum of 4 years.
Desirable
- Counselling or a teaching qualification
- Ordained within their faith community
- Show a commitment to lifelong learning with demonstrable outcomes of learning relevant to healthcare chaplaincy.
- Experience of management role in healthcare chaplaincy
- It is not compulsory for Chaplains to be registered with UKBHC but the Professional Standards Authority for Health and Social Care recommends choosing them from an Accredited Register.
- Qualification (or working towards) in pastoral supervision (such as those recommended by APSE), coaching, management, or leadership
Experience
Essential
- Significant experience of professionally supervised clinical practice as an autonomous practitioner healthcare chaplain.
- Working knowledge of major faith communities and belief groups in relation to the healthcare context.
- Development of a specialist area of knowledge and expertise in an aspect of healthcare chaplaincy
- Engagement with audit, service evaluation or research.
- Teaching and training of healthcare professionals at a variety of levels
- Supervision of newly qualified chaplains and others working within a chaplaincy service.
- Understanding of Research literacy including an understanding of the research process.
- Understanding of models/styles and the difference between leadership and management.
- Reflect critically on the experience of self and others and find meaning through exploration of spiritual issues encountered in sickness, mental health, dying, death and bereavement.
- Enabling and empowering others to interpret experience and find meaning through exploration of spiritual issues encountered in sickness, mental health, dying, death and bereavement.
Skills
Essential
- Capability to deal with complex issues both systematically and creatively.
- The ability to communicate with patients in an empathetic manner
- Ability to make sound judgments and take personal responsibility and initiative.
- Resilience and adaptability to complex, unpredictable and challenging operating conditions. Able to lead de-brief sessions with own team as well as other teams after a challenging or traumatic event.
- A good knowledge of equality, inclusion & diversity issues surrounding faith and religion.
- Workload prioritization, time management and the capacity to incorporate new challenges
- Fluent and effective communicator in speech and writing.
- Self-assured, friendly and professional approach to working with colleagues
- Effective and collaborative leadership working in a multifaith/belief context.
Additional
Essential
- Flexibility to the needs of the service
- Ability to problem solve and make decisions in difficult or challenging situations
- Must be able to travel across WWL NHS FT services as well as off site to attend meetings, engagement or funerals
- Ability to work on call and be part of a rota
- Emotional, spiritual resilient
- Able to represent professionally as an ambassador of the trust.
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Address
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
Wigan Lane
Wigan
WN1 2NN
Employer's website
http://www.wwl.nhs.uk/ (Opens in a new tab)
