Job summary
We are looking for a highly motivated individual to join the Admissions booking team at Wrightington Hospital.
Please be aware that if you are successful you will be required to present original certificates for all of the qualifications which you hold (as listed on your application) in order to demonstrate that you meet the criteria outlined in the person specification.
There are 2 posts available 1 x 37.5 hours (full time) and 1 x 27.5 hours (part time).
Main duties of the job
To be operationally responsible for the management of elective specialist orthopaedic admissions. Ensuring records are retrieved and prepared for the admission function. Delivering a quality and timely admissions service for patients admitted to Wrightington Hospital in line with the Trust access policy.
About us
Choose Well - Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Job description
Job responsibilities
- Plan, organise and tailor specialist in-patient caseload for the consultant.
- Analyze and gather diagnostics, pre-operative and theatre information to support eligibility for
- Co-ordinate activities for assessment with the relevant clinical teams and conduct one-to-one meetings with consultant teams to agree TCI operation lists.
- Ensure Consultant Management Reports are kept up-to-date and queries therefor are dealt with in a timely manner i.e. checking TCI eligibility, specialist theatre kit ordering etc
- Responsible for Direct Booking of Consultant Operation lists/Ward Admissions and informing Clinical Teams of progress.
- Liaise with Medical Secretaries regarding Consultant availability; additions to the waiting list ensuring replacement of cancellations are made to achieve full capacity. Identify bed availability for admissions in liaison with other relevant Departments
- Responsible for selecting patients for admission, ensuring all Access Policies and Procedures are complied with in order to allow all theatre sessions.
- Liaise with Theatre staff regarding availability of Specialist Equipment required for patients.
- Liaise with the Bone Co-Ordinator regarding patient admission.
- Provide advice and guidance to patients regarding their admission details
- Deal and direct all patient/client enquiries and correspondence to relevant departments in a timely manner.
Job description
Job responsibilities
- Plan, organise and tailor specialist in-patient caseload for the consultant.
- Analyze and gather diagnostics, pre-operative and theatre information to support eligibility for
- Co-ordinate activities for assessment with the relevant clinical teams and conduct one-to-one meetings with consultant teams to agree TCI operation lists.
- Ensure Consultant Management Reports are kept up-to-date and queries therefor are dealt with in a timely manner i.e. checking TCI eligibility, specialist theatre kit ordering etc
- Responsible for Direct Booking of Consultant Operation lists/Ward Admissions and informing Clinical Teams of progress.
- Liaise with Medical Secretaries regarding Consultant availability; additions to the waiting list ensuring replacement of cancellations are made to achieve full capacity. Identify bed availability for admissions in liaison with other relevant Departments
- Responsible for selecting patients for admission, ensuring all Access Policies and Procedures are complied with in order to allow all theatre sessions.
- Liaise with Theatre staff regarding availability of Specialist Equipment required for patients.
- Liaise with the Bone Co-Ordinator regarding patient admission.
- Provide advice and guidance to patients regarding their admission details
- Deal and direct all patient/client enquiries and correspondence to relevant departments in a timely manner.
Person Specification
Knowledge
Essential
- Knowledge of work in fast paced environment.
- Previous NHS knowledge would be an advantage
Skills
Essential
- Ability to communicate effectively at all levels.
- Ability to multi task.
- Problem solver
- Ability to work to deadlines
- Good interpersonal skills
- A thorough approach
- Ability to prioritise work.
- Excellent written, verbal and communication skills
- Ability to use own initiative.
- Advanced keyboard and computer skills.
Desirable
Experience
Essential
- Working towards performance targets
- Advanced keyboard and computer skills.
Desirable
- Experience of waiting list/admissions processes
- Experience of working in a healthcare setting
- Previous experience of working in a waiting lists would be an advantage.
Qualifications
Essential
- NVQ Level III qualification or able to demonstrate equivalent experience.
- 5 GCSE's or equivalent qualification/experience
Additional
Essential
- Flexible approach
- Good time keeping
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
- Willingness and ability to learn new IT skills and technology
- Confident and sympathetic when dealing with patients/staff.
- Dealing with patients in a sensitive manner.
Person Specification
Knowledge
Essential
- Knowledge of work in fast paced environment.
- Previous NHS knowledge would be an advantage
Skills
Essential
- Ability to communicate effectively at all levels.
- Ability to multi task.
- Problem solver
- Ability to work to deadlines
- Good interpersonal skills
- A thorough approach
- Ability to prioritise work.
- Excellent written, verbal and communication skills
- Ability to use own initiative.
- Advanced keyboard and computer skills.
Desirable
Experience
Essential
- Working towards performance targets
- Advanced keyboard and computer skills.
Desirable
- Experience of waiting list/admissions processes
- Experience of working in a healthcare setting
- Previous experience of working in a waiting lists would be an advantage.
Qualifications
Essential
- NVQ Level III qualification or able to demonstrate equivalent experience.
- 5 GCSE's or equivalent qualification/experience
Additional
Essential
- Flexible approach
- Good time keeping
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
- Willingness and ability to learn new IT skills and technology
- Confident and sympathetic when dealing with patients/staff.
- Dealing with patients in a sensitive manner.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
