Job summary
We are looking for enthusiastic and highly motivated Radiology Health Care Assistants to join the team within the Radiology Department at Wigan Royal Albert Edward Infirmary and to also rotate to the new state of the art Community Diagnostic Centre (CDC) at Leigh Infirmary and the Wrightingtonsite.
Candidates should have a flexible approach to their working hours as this contract will be flexible across 7 day working and includes multiple sites.
We offer excellent development opportunities and will provide appropriate support and training.
We see the staff on all sites as one huge Radiology family, all providing a corporate approach to our service.
The role will require you to work across all areas in the Trust which includes those that are designated as positive, asymptomatic and negative COVID wards.
Candidates are required to present original certificates for qualifications at interview stage. Maths and English GCSE or functional skills is essential.
Please note this vacancy may close prior to the specified closing date, if a suitable amount of applications are received.
Main duties of the job
The main duties of this role is to provide general assistance for Diagnostic Procedures within the Diagnostic Imaging Department, with a high level of care, assistance and support to patients during their examination. To perform such duties as will aid the smooth running of the department providing a high level of patient care.
The successful candidates will be required to communicate on a regular basis with all grades of hospital staff throughout the Trust and should therefore have good interpersonal and communication skills.
Applicants should also have good keyboard skills and preferably experience in using basic computer packages, including hospital systems.
We are ideally looking for a committed reliable member of staff, with good organisational and communication skills and a flexible approach to changing patterns of work.
About us
Choose Well - Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Job description
Job responsibilities
- Provide administration support, duties to include, reception duties, receiving telephone calls, booking patients onto the departmental computer system and uploading disks for the Radiologist to report.
- Provide assistance and support to the radiographers and Consultant Radiologists in the x-ray department.
- Assist in preparation of imaging rooms prior to Diagnostic examination
- Assist the medical staff during various clinical examinations and procedures.
- To have the ability to assist with the organisation of the workload of the department, responding to the needs of the service.
- Liaise and consult with other wards and departments, to implement or plan patient requirements effectively.
- The necessity to communicate with various internal and external sources both Clinical and Nonclinical eg: Clinicians, Trust Staff, Directorate Staff, and Patients.
- Resolving queries from patients, departmental staff and service users.
- To assist in maintaining a clean and tidy department, in accordance with departmental cleaning protocols.
- To report any equipment faults or problems to senior staff.
- Prepare and organise relevant documentation for diagnostic procedures i.e. obtain case notes and administrative forms for speciality examinations.
- To plan and prioritise own workload to meet service demands.
- Monitor and request supplies of stock to ensure the efficient running of the department.
- Book and send out appointments for Diagnostic Procedures and enter onto departmental computer system and into departmental diary.
- To participate in any departmental research and audits as and when required.
Job description
Job responsibilities
- Provide administration support, duties to include, reception duties, receiving telephone calls, booking patients onto the departmental computer system and uploading disks for the Radiologist to report.
- Provide assistance and support to the radiographers and Consultant Radiologists in the x-ray department.
- Assist in preparation of imaging rooms prior to Diagnostic examination
- Assist the medical staff during various clinical examinations and procedures.
- To have the ability to assist with the organisation of the workload of the department, responding to the needs of the service.
- Liaise and consult with other wards and departments, to implement or plan patient requirements effectively.
- The necessity to communicate with various internal and external sources both Clinical and Nonclinical eg: Clinicians, Trust Staff, Directorate Staff, and Patients.
- Resolving queries from patients, departmental staff and service users.
- To assist in maintaining a clean and tidy department, in accordance with departmental cleaning protocols.
- To report any equipment faults or problems to senior staff.
- Prepare and organise relevant documentation for diagnostic procedures i.e. obtain case notes and administrative forms for speciality examinations.
- To plan and prioritise own workload to meet service demands.
- Monitor and request supplies of stock to ensure the efficient running of the department.
- Book and send out appointments for Diagnostic Procedures and enter onto departmental computer system and into departmental diary.
- To participate in any departmental research and audits as and when required.
Person Specification
Skills
Essential
- Effective communication skills - written and verbal
- Proven ability to remain calm under pressure
- Proven ability to demonstrate compassion/empathy/help others
- Effective team player
- Demonstrable ability to follow instructions
- Effective customer service skills
- Effective understanding of confidentiality
- Proven ability to be flexible in your approach
- Ability to deal with people from all backgrounds
Qualifications
Essential
- Education to GCSE OR functional skills level 2 in Maths & English
Additional
Essential
- Speaks with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation.
Person Specification
Skills
Essential
- Effective communication skills - written and verbal
- Proven ability to remain calm under pressure
- Proven ability to demonstrate compassion/empathy/help others
- Effective team player
- Demonstrable ability to follow instructions
- Effective customer service skills
- Effective understanding of confidentiality
- Proven ability to be flexible in your approach
- Ability to deal with people from all backgrounds
Qualifications
Essential
- Education to GCSE OR functional skills level 2 in Maths & English
Additional
Essential
- Speaks with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
