Job summary
We have a vacancy for a Band 4 Discharge Coordinator to work on Jean Heyes Reablement Unit based at Leigh Infirmary. This is a full time permanent post (37.5 hours) to be worked across Monday to Friday, flexible working can be discussed.
The post holder will function as a member of the Multidisciplinary Team, by assisting the JHRU staff to facilitate timely discharges for patients. By ensuring that efficient and effective processes are in place to prevent delays in discharge.
Main duties of the job
The post holder will liaise with all relevant health & social care professionals and managers to ensure patient flow and hospital discharge/transfer of care is safely and effectively managed.
A Standard DBS will be obtained during pre-employment checks.
This vacancy may close early if sufficient applications are received.
About us
Choose Well - Choose WWL
Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values 'the WWL Way'.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information available by contacting covid-19.vaccine@wwl.nhs.uk where you can also ask about how to access vaccinations.
Job description
Job responsibilities
Key results from the job holder
- Understanding of discharge to assess processes
- NVQ 3 in care preferable
- Demonstrable experience delivering direct care
Planning and Organisational Duties
The post holder will participate in, and influence, care delivery by:
- aily consultation with Team lead/Nurse in Charge
- Make timely/appropriate referrals e.g. OT/Physio/Social Worker/Pharmacist
- To prioritise own workload
- Follow-up requests for investigations/assessments, results etc.
- Ensure EPR discharge completed by clinician
- Liaise with patients/relatives re: transport home on discharge
- To maintain data collection system for audit purposes
- Ensure whiteboard updated with accurate discharge predictions
Communications and Key Working Relationships
- To communicate effectively with members of the Multidisciplinary Team, patients, their relatives and outside agencies as required.
- To communicate with patients effectively overcoming barriers to understanding, in order to explain any clinical procedures being undertaken and obtain verbal consent for invasive procedure.
- To communicate with tact and diplomacy when dealing with patients and their families and to have empathy when dealing with any adverse situations that may arise.
- To provide a good standard of written, verbal and electronic communication skills.
Responsibility for Patient/Service User Related Tasks/Duties
- Identify potential needs of patient / client with regard to discharge planning.
- Report any adverse or untoward incidents in the appropriate manner
- To document procedure carried out in nursing documentation
- Undertake tasks determined via service, working to ensure timely effective patient care
Responsibility for Health & Safety
Compliance with the Health & Safety at Work Act 1974 the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.
Responsibility for Teaching
The post holder will promote life-long learning through the use of appropriate coaching, teaching and assessment in practice by:
- Awareness of patient information systems e.g. HIS.
- Report condition, progress any clinical problems encountered to nurse or doctor responsible for patient.
- Report any discharge problems to Ward Manager, Therapy Lead or Matron.
- Ensure all relevant documentation is completed in an accurate and timely manner
Work Circumstances
Service hours are predominantly Monday to Friday with some weekend working.
Job description
Job responsibilities
Key results from the job holder
- Understanding of discharge to assess processes
- NVQ 3 in care preferable
- Demonstrable experience delivering direct care
Planning and Organisational Duties
The post holder will participate in, and influence, care delivery by:
- aily consultation with Team lead/Nurse in Charge
- Make timely/appropriate referrals e.g. OT/Physio/Social Worker/Pharmacist
- To prioritise own workload
- Follow-up requests for investigations/assessments, results etc.
- Ensure EPR discharge completed by clinician
- Liaise with patients/relatives re: transport home on discharge
- To maintain data collection system for audit purposes
- Ensure whiteboard updated with accurate discharge predictions
Communications and Key Working Relationships
- To communicate effectively with members of the Multidisciplinary Team, patients, their relatives and outside agencies as required.
- To communicate with patients effectively overcoming barriers to understanding, in order to explain any clinical procedures being undertaken and obtain verbal consent for invasive procedure.
- To communicate with tact and diplomacy when dealing with patients and their families and to have empathy when dealing with any adverse situations that may arise.
- To provide a good standard of written, verbal and electronic communication skills.
Responsibility for Patient/Service User Related Tasks/Duties
- Identify potential needs of patient / client with regard to discharge planning.
- Report any adverse or untoward incidents in the appropriate manner
- To document procedure carried out in nursing documentation
- Undertake tasks determined via service, working to ensure timely effective patient care
Responsibility for Health & Safety
Compliance with the Health & Safety at Work Act 1974 the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.
Responsibility for Teaching
The post holder will promote life-long learning through the use of appropriate coaching, teaching and assessment in practice by:
- Awareness of patient information systems e.g. HIS.
- Report condition, progress any clinical problems encountered to nurse or doctor responsible for patient.
- Report any discharge problems to Ward Manager, Therapy Lead or Matron.
- Ensure all relevant documentation is completed in an accurate and timely manner
Work Circumstances
Service hours are predominantly Monday to Friday with some weekend working.
Person Specification
Qualifications
Essential
- Evidence of basic level qualifications in both Maths and English (or equivalent experience)
- NVQ level 3 or relevant experience
Experience
Essential
- Experience working with hospital discharge planning
- Previous experience in completing patient documentation
Desirable
- Experience of working independently and in teams
- Evidence of working on own initiative
Skills
Essential
- Good communication and interpersonal skills
- Evidence of competence delivery
- Basic computer skills
Desirable
Knowledge
Essential
- Knowledge of individual patient care delivery
- Good knowledge of social care services
Desirable
- Knowledge of the Discharge to Assess process
Additional
Essential
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Person Specification
Qualifications
Essential
- Evidence of basic level qualifications in both Maths and English (or equivalent experience)
- NVQ level 3 or relevant experience
Experience
Essential
- Experience working with hospital discharge planning
- Previous experience in completing patient documentation
Desirable
- Experience of working independently and in teams
- Evidence of working on own initiative
Skills
Essential
- Good communication and interpersonal skills
- Evidence of competence delivery
- Basic computer skills
Desirable
Knowledge
Essential
- Knowledge of individual patient care delivery
- Good knowledge of social care services
Desirable
- Knowledge of the Discharge to Assess process
Additional
Essential
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Address
Jean Heyes Reablement Unit
Leigh Infirmary, The Avenue, Leigh, WN7 1HS
Leigh
WN7 1HS
Employer's website
http://www.wwl.nhs.uk/ (Opens in a new tab)
