Job summary
Education and Practice Development Support Worker
The Professional Practice Team is looking for a highly motivated individual to join our team in supporting the future workforce at Wrightington, Wigan and Leigh Teaching Hospitals NHS Trust. You will be responsible for providing education in classroom settings and in clinical practice to support in the training and development of our unregistered workforce.
You will play a key part in supporting the delivery of the Care Certificate programme, the upskilling of new and existing Band 3 staff, supporting staff pastorally, supporting opportunities for career development and progression of our healthcare support worker workforce and having an overview of the recruitment process of clinical support workers.
The Education & Practice Development Support Worker will support the development of healthcare support workers and other learners to deliver high quality, caring and compassionate person-centred care under the direction and supervision of the Professional Practice Team working independently and working as part of the multi-disciplinary team.
This opportunity will allow individuals to consolidate their clinical skills and develop leadership skills to support in their own career development and is open to current all staff who are able to evidence the essential qualification criteria.
Main duties of the job
To work as part of the Professional Practice Team to deliver training and education and support the development of the unregistered healthcare support worker (HCSW) workforce across the organisation and to provide pastoral support for bands 2-3 healthcare support workers and other learners in clinical practice
The roles are part of the Professional Practice/Education Team and will support the roll out of evidence based education and development across the Trust. The team is multi-professional and is based on the Wigan site although we cover all sites across WWL
The role will require you to work across all areas in the Trust which includes those that are designated as positive, asymptomatic and negative COVID wards.
About us
Choose Well - Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Job description
Job responsibilities
Working under the direction of a Practice Education Team, support and participate in the provision of evidence-based education and training delivery for the unregistered workforce to ensure they have the required knowledge, skills and behaviours to deliver high quality, caring and compassionate person-centred care:
- as the attitudes and behaviours compatible with NHS and Trust Values & Behaviours
- Work as part of Practice Education Team delivering education and training that focuses on high quality, caring and compassionate person-centred care
- Developing positive relationships with staff, learners, managers and other stakeholders both internal and external to the organisation
- Acts in a way that supports equality and diversity values of the organisation.
- Work as part of the team in a co-operative, professional and constructive manner.
- Be actively involved in the promotion of staff wellbeing and delivers pastoral support as and when required.
- Report and escalate any information regarding the wellbeing of the patients to an appropriate Registered Health Care Professional in a timely manner.
- Manage and organise time and activities to support and meet the needs of individuals in relation to the delivery of practice education.
- To participate in the ongoing clinical exposure to maintain a high level of clinical competence as an Education & Practice Development Support Worker and maintain clinical credibility.
- Where issues of clinical competence are identified in a member of staff or learner then to be involved in the development and delivery of informal and formal development / action plans.
- Champion and support staff to achieve the Cavendish Care Certificate
- Play an active role in welcoming new HCSW recruits to the organisation
- Participate in the planning, delivery and formal evaluation of the Unregistered clinical Induction and other programmes of education delivered across the Trust.
- Act as an advocate and voice for the HCSW workforce
- Support the ongoing development of the existing HCSW workforce in line with national (NHS England and NHS Improvement) and Trust priorities.
- Adhere to and act in accordance with all relevant legislation, organisational policies, procedures and guidelines
- Actively participate in Team meetings and any other meetings (internally / externally) relevant to the role.
- Demonstrate good understanding of principles of consent and ensure valid consent is obtained prior to undertaking nursing and care procedures when delivering or supervising direct patient care for the purpose of education and development.
- Promote health and safety maintaining best practice in health, safety and security
- Share ideas with colleagues to improve patient care or service delivery and suggest areas for innovation
- Participate in audit activities being undertaken in area of practice
- Contribute to the improvement of service and patient safety by reflecting on own practice and supporting that of others
- Post holders are required to work independently with regard to routine and delegated tasks and manage time effectively by prioritising workload.
- Provide pastoral support for new and existing HCSW, escalating issues to the appropriate people and sign posting when required.
- Acting as a champion for the HCSW workforce; raising the profile of the HCSW roles to aid retention
- Acting as a role model for colleagues and junior members of staff including learners
- Raising awareness of relevant education and career pathways for HCSW in line with the Trusts Grow our own ethos, talent management and nursing pipeline.
Job description
Job responsibilities
Working under the direction of a Practice Education Team, support and participate in the provision of evidence-based education and training delivery for the unregistered workforce to ensure they have the required knowledge, skills and behaviours to deliver high quality, caring and compassionate person-centred care:
- as the attitudes and behaviours compatible with NHS and Trust Values & Behaviours
- Work as part of Practice Education Team delivering education and training that focuses on high quality, caring and compassionate person-centred care
- Developing positive relationships with staff, learners, managers and other stakeholders both internal and external to the organisation
- Acts in a way that supports equality and diversity values of the organisation.
- Work as part of the team in a co-operative, professional and constructive manner.
- Be actively involved in the promotion of staff wellbeing and delivers pastoral support as and when required.
- Report and escalate any information regarding the wellbeing of the patients to an appropriate Registered Health Care Professional in a timely manner.
- Manage and organise time and activities to support and meet the needs of individuals in relation to the delivery of practice education.
- To participate in the ongoing clinical exposure to maintain a high level of clinical competence as an Education & Practice Development Support Worker and maintain clinical credibility.
- Where issues of clinical competence are identified in a member of staff or learner then to be involved in the development and delivery of informal and formal development / action plans.
- Champion and support staff to achieve the Cavendish Care Certificate
- Play an active role in welcoming new HCSW recruits to the organisation
- Participate in the planning, delivery and formal evaluation of the Unregistered clinical Induction and other programmes of education delivered across the Trust.
- Act as an advocate and voice for the HCSW workforce
- Support the ongoing development of the existing HCSW workforce in line with national (NHS England and NHS Improvement) and Trust priorities.
- Adhere to and act in accordance with all relevant legislation, organisational policies, procedures and guidelines
- Actively participate in Team meetings and any other meetings (internally / externally) relevant to the role.
- Demonstrate good understanding of principles of consent and ensure valid consent is obtained prior to undertaking nursing and care procedures when delivering or supervising direct patient care for the purpose of education and development.
- Promote health and safety maintaining best practice in health, safety and security
- Share ideas with colleagues to improve patient care or service delivery and suggest areas for innovation
- Participate in audit activities being undertaken in area of practice
- Contribute to the improvement of service and patient safety by reflecting on own practice and supporting that of others
- Post holders are required to work independently with regard to routine and delegated tasks and manage time effectively by prioritising workload.
- Provide pastoral support for new and existing HCSW, escalating issues to the appropriate people and sign posting when required.
- Acting as a champion for the HCSW workforce; raising the profile of the HCSW roles to aid retention
- Acting as a role model for colleagues and junior members of staff including learners
- Raising awareness of relevant education and career pathways for HCSW in line with the Trusts Grow our own ethos, talent management and nursing pipeline.
Person Specification
Qualifications
Essential
- Foundation Degree (Health & Social Care) or working towards or equivalent Level 5 study & relevant experience
- Level 2 English and Maths (GCSE grades A-C, 4-9 or functional skills).
- Cavendish Care certificate
- Evidence of recent professional development
Experience
Essential
- Minimum of 2 years' clinical experience
- Experience of supporting junior colleagues and / or learners in practice (i.e. acting in a 'buddy' role for new starters)
- Awareness of own limitations and ability to escalate when required
Skills
Essential
- Excellent communication skills, both digital, written and verbal
- Knowledge of different methods/ styles for teaching and learning
- Excellent interpersonal skills and ability to build effective relationships at all levels internally and externally
- Excellent IT skills - Use of Microsoft applications such as - Word, Excel, PowerPoint and also competent using the HIS system
- Willingness to participate in the delivery of formal and informal teaching and ability to present to small and large groups of people.
- Able to follow clear instructions & give constructive feedback to others
- Ability to give challenge where needed
- Excellent organisational and time management skills
- Ability to work under pressure and meet deadlines
- Ability to problem solve
- Ability to work as a member of a team and ability to work without supervision and use own initiative
- Consistently high attention to detail and quality of work
Knowledge
Essential
- Clinical expertise - a wide range of clinical skills appropriate to their role
- Awareness of audit processes
- Understanding of career pathways in the NHS
- Demonstrates Trust Values and Behaviours
Additional
Essential
- Ability to negotiate and influence
- Self-Motivated, positive and able to motivate others
- A willingness to be flexible
- Ability to prioritise and manage time and workload effectively
- A willingness to undertake additional skills / competencies relevant to the role
- To be able to work across all Trust sites including Community
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Person Specification
Qualifications
Essential
- Foundation Degree (Health & Social Care) or working towards or equivalent Level 5 study & relevant experience
- Level 2 English and Maths (GCSE grades A-C, 4-9 or functional skills).
- Cavendish Care certificate
- Evidence of recent professional development
Experience
Essential
- Minimum of 2 years' clinical experience
- Experience of supporting junior colleagues and / or learners in practice (i.e. acting in a 'buddy' role for new starters)
- Awareness of own limitations and ability to escalate when required
Skills
Essential
- Excellent communication skills, both digital, written and verbal
- Knowledge of different methods/ styles for teaching and learning
- Excellent interpersonal skills and ability to build effective relationships at all levels internally and externally
- Excellent IT skills - Use of Microsoft applications such as - Word, Excel, PowerPoint and also competent using the HIS system
- Willingness to participate in the delivery of formal and informal teaching and ability to present to small and large groups of people.
- Able to follow clear instructions & give constructive feedback to others
- Ability to give challenge where needed
- Excellent organisational and time management skills
- Ability to work under pressure and meet deadlines
- Ability to problem solve
- Ability to work as a member of a team and ability to work without supervision and use own initiative
- Consistently high attention to detail and quality of work
Knowledge
Essential
- Clinical expertise - a wide range of clinical skills appropriate to their role
- Awareness of audit processes
- Understanding of career pathways in the NHS
- Demonstrates Trust Values and Behaviours
Additional
Essential
- Ability to negotiate and influence
- Self-Motivated, positive and able to motivate others
- A willingness to be flexible
- Ability to prioritise and manage time and workload effectively
- A willingness to undertake additional skills / competencies relevant to the role
- To be able to work across all Trust sites including Community
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Address
Royal Albert Edward Infirmary ,Wigan
Wigan Lane
Wigan
WN1 2NN
Employer's website
http://www.wwl.nhs.uk/ (Opens in a new tab)
