Job summary
The department of oral & maxillofacial surgery and orthodontics are looking to recruit a ward clerk.
This job has a key role within the Maxillo Facial Unit providing clerical, reception and administration support to the Unit
The ideal candidate will have excellent communication skills, be dynamic and motivated providing administrative and clerical support to the ward team in accordance with the departmental and trust standards.
Main duties of the job
- Provides effective verbal, written and electronic communications by receiving and passing on clear messages and seeking assistance when needed
- Acts as a point of contact for the person in charge, dealing appropriately with all communications answering the telephone and dealing with queries and tasks allocated, including sensitive issues
- Stock Control and ordering of dental materials / stationery
- Documentation associated with all digital x-rays taken in conjunction with PAS and PACS and ensure correct information is documentation for audit purposes
- Checking of all case notes prior to clinic to ensure all relevant documentation is provided and all histology and blood reports and PACS films are included
- Liaises with secretaries regarding histology results, x-rays, case notes and any other items essential to the smooth running of the clinics
- Preparation of Maxillo Facial pre-operative paperwork and checking Maxillo Facial Pre-operative Assessment patients in
- Takes minutes at audit meeting
About us
Choose Well - Choose WWL
Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values 'the WWL Way'.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Job description
Job responsibilities
- Supporting Sister / Manager in improving standards to meet performance target
- Co-ordinating and communicating effectively with appropriate clinicians staff professional bodies and agencie
- Participates in all aspects of clinical Governance within the Trus
- Direct patients to other departments within the hospital for example the x-ray department, pharmac
- Supports the mandatory training policy and completion of all e-learning packages appropriate to rol
- Participates in annual personal development reviews
Provision of Clerical Support Service
- Provides effective verbal, written and electronic communications by receiving and passing on clear messages and seeking assistance when needed
- Acts as a point of contact for the person in charge, dealing appropriately with all communications answering the telephone and dealing with queries and tasks allocated, including sensitive issue
- Stock Control and ordering of dental materials / stationer
- Documentation associated with all digital x-rays taken in conjunction with PAS and PACS and ensure correct information is documentation for audit purpose
- Checking of all case notes prior to clinic to ensure all relevant documentation is provided and all histology and blood reports and PACS films are included
- Liaises with secretaries regarding histology results, x-rays, case notes and any other items essential to the smooth running of the clinic
- Preparation of Maxillo Facial pre-operative paperwork and checking Maxillo Facial Pre-operative Assessment patients i
- Takes minutes at audit meetin
- Supports doctors, nurses and reception staff with any queries regarding patients appointment
- Requests x-rays from General Dental Practitioners following receipt of referral letters
- Ensures case notes are taken to correct surgery during clinic and documentation of their arriva
- Checking of Orthodontic notes prior to clinic including ensuring that patient appliances are received from the laboratory and documented in the returns book to ensure correct payment is generated
- Checking of orthodontic models for discharge and ensuring correct storage of models and appropriate documentation is complete
- Documents transit of orthodontic impressions and checks details for receipt of work carried out to external laboratorie
- Tracks orthodontic models to other hospitals in preparation for surgery
Responsibilities for Information Resources
- Able to access patient information through the hospital PAS system to clarify appointment
- Able to access EPR, and HIS for test result
- Photocopies any documents including all patient information leaflets, needed to support doctors and nursing staf
- Complete / maintain documentation and patient records as directed in accordance with organisational poli
- Check and authorise payment for work carried out at external laboratories
- Participates in any training appropriate to role
Job description
Job responsibilities
- Supporting Sister / Manager in improving standards to meet performance target
- Co-ordinating and communicating effectively with appropriate clinicians staff professional bodies and agencie
- Participates in all aspects of clinical Governance within the Trus
- Direct patients to other departments within the hospital for example the x-ray department, pharmac
- Supports the mandatory training policy and completion of all e-learning packages appropriate to rol
- Participates in annual personal development reviews
Provision of Clerical Support Service
- Provides effective verbal, written and electronic communications by receiving and passing on clear messages and seeking assistance when needed
- Acts as a point of contact for the person in charge, dealing appropriately with all communications answering the telephone and dealing with queries and tasks allocated, including sensitive issue
- Stock Control and ordering of dental materials / stationer
- Documentation associated with all digital x-rays taken in conjunction with PAS and PACS and ensure correct information is documentation for audit purpose
- Checking of all case notes prior to clinic to ensure all relevant documentation is provided and all histology and blood reports and PACS films are included
- Liaises with secretaries regarding histology results, x-rays, case notes and any other items essential to the smooth running of the clinic
- Preparation of Maxillo Facial pre-operative paperwork and checking Maxillo Facial Pre-operative Assessment patients i
- Takes minutes at audit meetin
- Supports doctors, nurses and reception staff with any queries regarding patients appointment
- Requests x-rays from General Dental Practitioners following receipt of referral letters
- Ensures case notes are taken to correct surgery during clinic and documentation of their arriva
- Checking of Orthodontic notes prior to clinic including ensuring that patient appliances are received from the laboratory and documented in the returns book to ensure correct payment is generated
- Checking of orthodontic models for discharge and ensuring correct storage of models and appropriate documentation is complete
- Documents transit of orthodontic impressions and checks details for receipt of work carried out to external laboratorie
- Tracks orthodontic models to other hospitals in preparation for surgery
Responsibilities for Information Resources
- Able to access patient information through the hospital PAS system to clarify appointment
- Able to access EPR, and HIS for test result
- Photocopies any documents including all patient information leaflets, needed to support doctors and nursing staf
- Complete / maintain documentation and patient records as directed in accordance with organisational poli
- Check and authorise payment for work carried out at external laboratories
- Participates in any training appropriate to role
Person Specification
Knowledge
Essential
- Basic knowledge of working with the general public
Desirable
- Some Experience and knowledge of a working in the dental field
Qualifications
Essential
- Good standard of General education or equivalent experience
- Recognised qualification in information technology or equivalent experience
- Good computer skills or equivalent experience
Desirable
- An understanding of the job role of a Ward / Unit Clerk
Experience
Essential
- Previous experience dealing with the general public
- Previous administrative / clerical duties
Desirable
Skills
Essential
- Good communication and interpersonal skills
- Able to work under pressure
- Self- motivated
Desirable
- Ability to work independently or as part of a team
Additional
Essential
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Desirable
Person Specification
Knowledge
Essential
- Basic knowledge of working with the general public
Desirable
- Some Experience and knowledge of a working in the dental field
Qualifications
Essential
- Good standard of General education or equivalent experience
- Recognised qualification in information technology or equivalent experience
- Good computer skills or equivalent experience
Desirable
- An understanding of the job role of a Ward / Unit Clerk
Experience
Essential
- Previous experience dealing with the general public
- Previous administrative / clerical duties
Desirable
Skills
Essential
- Good communication and interpersonal skills
- Able to work under pressure
- Self- motivated
Desirable
- Ability to work independently or as part of a team
Additional
Essential
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Address
Royal Albert Edward Infirmary
Wigan Lane
Wigan
WN12NN
Employer's website
http://www.wwl.nhs.uk/ (Opens in a new tab)
