Care Navigator

Job summary

This role isnoteligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

We have opportunities for two newly created posts as Band 4 Care Navigators to join the Shropshire, Telford and Wrekin CAMHS services.

The purpose of these newly created roles is to offer early intervention and health promotion to children and young people. This may involve working with families within their homes and office/clinic base.

You will need to haveNVQ Level 3 Health & Social Care or similar or demonstrate equivalent level of experienceplus knowledge of Mental Health acquired through formal training or experience.

You will be supporting families, carers and young people throughout the mental health referral process. You will support and signpost families, carers and young people in order to meet their needs and to ensure they access the right intervention through signposting to partnership services.

You will work within a multidisciplinary team, and liaise with wider multidisciplinary colleagues including educational settings, local authority and charitable and voluntary organizations, to promote health and reduce inequalities for children, young people and families.

The Shropshire, Telford and Wrekin CAMHS services is heading into a new chapter, come and join us in 2026 and make a difference to children and young people in the area

Main duties of the job

• Provide guidance to Family and carersinorder for them to access timely support and understanding of the referral and assessment pathwayprocess.
• Support the team to ensure that families are kept informed of options available to them
• Support children, young people and family to understand the MH services across the CAMHS system
• Be involved with signposting and discharging children and young people
• Meet regularly with supervising clinicians and manager
• Work independently with children, young people and families
• Follow the internal processes if a child or young person's care needs indicate review for assessment
• Advocate views and choices expressed by child, young person andfamily.
• Contribute to the assessment of and adhere to risk managementunder direction of seniorclinicians.
• Adaptinresponse to changing needs and circumstances of service users and carers, to show empathy and sensitivity with regards to social situations and difficult family circumstances
• Access regular child protection supervision and work to trust safeguardingpolicy
• Participate and contribute to team meetings and relevantprofessional forums.
• Attend regular meetings with the multidisciplinary team
• Undertakemandatorytrainingandotherlearningopportunitiesidentifiedinappraisal
• Ensure information is available for children, young people and families in a range of formats.
• Ensure outcome measures are routinely used and collatedappropriately.
• Participate in projects (Facilitate groups)

About us

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.