Job summary
This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:
- North Staffordshire Combined Healthcare NHS Trust
- Midlands Partnership University NHS Foundation Trust
- University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
This will be the case for 7 calendar days from: 24/11/2025 to 30/11/2025 following this the vacancy will be open externally.
BAND 3Team Secretary
22.5 hours per week
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
An exciting opportunity has arisen within the Specialist Learning Disabilities Directorate. We are looking for an experienced part-time Administrator/Secretary to join our busy team at the Friary, Trent Valley Road, Lichfield. The Administrator/Secretary will provide efficient secretarial support to the Clinical Team Lead and members of the community team as required.
The post holder will be expected to have a flexible and adaptable approach to work and will be able to prioritise and meet deadlines in order to meet the requirements of the service. Good written and interpersonal skills are essential. The Administrator/ Secretary will have daily contact with a wide range of staff at all levels and regular contact with service users and their carers.
Main duties of the job
JOB PURPOSE:
The Administrator will be part of a small team responsible for providing a quality service for the Community Learning Disability Team. The post holder will show a willingness to travel from their base to the complete training in Stafford and support in other areas when needed.
Working within the service can at times be a stressful environment, by way of telephone calls, visitors, meetings and numerous daily interruptions. The post holder requires the ability to work under pressure, with conflicting demands at times.
About us
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Job description
Job responsibilities
KEY RESPONSIBILITIES:
Provide administrative support to the Community Learning Disability Team. Provide confidential and efficient word processing service, including the preparation of letters, reports from a variety of sources and have a working knowledge of Easy Read. Open, sort and distribute incoming post, prioritising and screening urgent correspondence ensuring it receives appropriate attention/direction. Undertake general office duties as required including filing, photocopying, faxing, scanning etc. Logging calls with the Trusts Service Desk for any building repairs, works etc. Ordering of equipment and stationery on the Trusts E-Procurement System whilst ensuring the correct procedures are adhered to and stock levels are maintained for the teams. Prioritise and manage own workload to meet the needs and requirements of the service demands. Work within parameters of established procedures and to seek advice when necessary. Provide cover for other administrative staff within the team as required. Follow policies relevant to own role. Meet and greet visitors to and from the Friary Centre and Cannock office as necessary.
Previous experience of working within a learning disability setting is desirable. If you feel you have the skills to join this team please do not hesitate to apply.
For an informal discussion please contact:
Diane Goodwin, Clinical Team Lead on 0300 790 7000 or email Diane.Goodwin@mpft.nhs.uk
Job description
Job responsibilities
KEY RESPONSIBILITIES:
Provide administrative support to the Community Learning Disability Team. Provide confidential and efficient word processing service, including the preparation of letters, reports from a variety of sources and have a working knowledge of Easy Read. Open, sort and distribute incoming post, prioritising and screening urgent correspondence ensuring it receives appropriate attention/direction. Undertake general office duties as required including filing, photocopying, faxing, scanning etc. Logging calls with the Trusts Service Desk for any building repairs, works etc. Ordering of equipment and stationery on the Trusts E-Procurement System whilst ensuring the correct procedures are adhered to and stock levels are maintained for the teams. Prioritise and manage own workload to meet the needs and requirements of the service demands. Work within parameters of established procedures and to seek advice when necessary. Provide cover for other administrative staff within the team as required. Follow policies relevant to own role. Meet and greet visitors to and from the Friary Centre and Cannock office as necessary.
Previous experience of working within a learning disability setting is desirable. If you feel you have the skills to join this team please do not hesitate to apply.
For an informal discussion please contact:
Diane Goodwin, Clinical Team Lead on 0300 790 7000 or email Diane.Goodwin@mpft.nhs.uk
Person Specification
Qualifications
Essential
- NVQ 3 in Business Admin, finance, customer care, or relevant experience.
- Good standard of general education.
- RSA II typing or equivalent or can display word processing skills to an equivalent level of competence.
Experience
Essential
- Previous administrative experience.
- Previous demonstrable administrative experience within a health setting.
- A good understanding of office procedures and an ability to develop admin systems.
- Supports the work of a multi - disciplinary team.
- Manage and prioritise own workload.
- Dealing with the public.
Desirable
- Previous experience of working within the NHS.
- Experience of supporting LD team from an admin perspective.
- Use of RiO.
- Minute taking.
Skills, Knowledge & Abilities
Essential
- Good written and verbal communication skills.
- Knowledge of Easy Read.
- Excellent telephone skills.
- Able to work on own initiative and as part of team.
- Proficient in the use of Office Package (i.e. Outlook, Word, PowerPoint, Excel).
Person Specification
Qualifications
Essential
- NVQ 3 in Business Admin, finance, customer care, or relevant experience.
- Good standard of general education.
- RSA II typing or equivalent or can display word processing skills to an equivalent level of competence.
Experience
Essential
- Previous administrative experience.
- Previous demonstrable administrative experience within a health setting.
- A good understanding of office procedures and an ability to develop admin systems.
- Supports the work of a multi - disciplinary team.
- Manage and prioritise own workload.
- Dealing with the public.
Desirable
- Previous experience of working within the NHS.
- Experience of supporting LD team from an admin perspective.
- Use of RiO.
- Minute taking.
Skills, Knowledge & Abilities
Essential
- Good written and verbal communication skills.
- Knowledge of Easy Read.
- Excellent telephone skills.
- Able to work on own initiative and as part of team.
- Proficient in the use of Office Package (i.e. Outlook, Word, PowerPoint, Excel).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
