Medical Secretary

Job summary

This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:

• North Staffordshire Combined Healthcare NHS Trust
• Midlands Partnership University NHS Foundation Trust
• University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.

This will be the case for 7 calendar days from: 18/11/2025 to 24/11/2025 following this the vacancy will be open externally.

An exciting opportunity has arisen for a Medical Secretary to join the Children and Adolescent Mental Health Service.

We are a very busy and friendly team and are looking to engage an experienced Medical Secretary with sound secretarial and excellent typing and interpersonal skills to take on this busy and varied post.

This role will provide a confidential and efficient secretarial and administrative support to the CAMHS Consultant Psychiatrist and Medical Team.

In the role you will be required to work on your own initiative and demonstrate a willingness to help others and be a key member of the team. You will be expected to be able to prioritise work and meet deadlines in order to fulfil the requirements of the post, liaising with relevant others in order to provide a high quality and seamless service.

Excellent interpersonal and communication skills are essential with an ability to deal with highly sensitive and challenging situations.

Main duties of the job

Main duties of the job

• We are hiring an experienced Medical Secretary to join our team. They will provide comprehensive secretarial support and organisation for our Consultant Psychiatrist.
• Ensuring communication is efficient and responsive, dealing with queries and day to day issues
• Deal with non-clinical queries from patients, their carers, general practitioners, members of the admin & clerical team and other internal and external services.
• To ensure that letters are processed within a timely manner, at times patient letters will contain complex and sensitive information which could be found to cause emotion or distress, this is due to the nature of the pathways within the service.
• Liaise with patient records staff, clinical colleagues, other admin teams and other organisations to ensure all clinical notes, referral letters and end of care letters are completed.
• Other activities and support that may be required by the service; appointment booking etc.
• To establish and maintain strong communication links with the clinical team

You will work pro-actively using your own initiative, developing a sound understanding of the CAMH Service and current practices to manage workload and ensure information is communicated appropriately and enquiries are directed correctly.

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;

• Supporting your career development and progression
• Excellent NHS Pension scheme
• Generous maternity, paternity and adoption leave
• Options for flexible working
• Up to 27 days annual leave (increasing with service up to 33 days)
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients
• Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all trust sites
• Free flu vaccinations every year
• Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

We may be required to close this vacancy early if we receive a high volume of applications

If you would like more information about working for Stafford CAMHS, here is a short video: https://vimeo.com/944783439/071a2e2cb0