Midlands Partnership NHS Foundation Trust

Community Support Worker

The closing date is 12 November 2025

Job summary

Following latest Home Office guidelines and legislations, it is not possible for visa sponsorship to be provided to Band 2 and Band 3 roles. If it is identified that you require sponsorship to undertake this role, your application may be withdrawn

Do you have experience of working within mental health services specifically with older people with dementia?

We are seeking a compassionate, motivated and proactive Mental Health Support Worker to join our Older Adult Community Mental Health Team in Telford. This is an exciting opportunity to play a vital role in supporting older people with complex mental health needs, enabling them to maintain independence and quality of life within their community.

Working under the supervision of registered professionals, you will contribute to the delivery of safe, person-centred care and support service users experiencing functional / organic mental health conditions, such as dementia.

Check out the video below showcasing why you should grow your career here with us at MPFT:

Why Work for Mental Health Services at MPFT - YouTube

Main duties of the job

  • Provide practical and emotional support to older adults in the community, promoting recovery, wellbeing and independence.
  • Support individuals in developing coping strategies, maintaining daily living skills, and engaging in meaningful activities.
  • Assist with monitoring mental state, physical health and risk, reporting any concerns to the clinical team.
  • Participate in care planning and review processes alongside registered practitioners.
  • Work collaboratively with families, carers, and multidisciplinary colleagues to deliver holistic care.
  • Maintain accurate and timely documentation in electronic records systems.
  • Contribute to creating a safe, inclusive and recovery-focused environment for all service users.

About us

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Details

Date posted

29 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per annum

Contract

Fixed term

Duration

18 months

Working pattern

Part-time, Flexible working

Reference number

301-KM-25-7563914

Job locations

Fuller House, Hall Court

Telford

TF3 4NF


Job description

Job responsibilities

If applying for a secondment please ensure you have permission from your manager before applying

For more information please refer to the attached job description and person specification

Job description

Job responsibilities

If applying for a secondment please ensure you have permission from your manager before applying

For more information please refer to the attached job description and person specification

Person Specification

Experience

Essential

  • Advanced Apprenticeship in (Mental) health and Social Care
  • NVQ 3 in (Mental) Health and Social Care with demonstrable evidence of numeracy and literacy skills (equivalent GCSE's or Functional Skills)
  • Evidence of working within mental health services specifically with older people with dementia

Desirable

  • Expereince of working in a community setting
  • Experience in working with patients with Dementia at various stages.

Skills

Essential

  • Demonstrate understanding of Equality and anti-discriminatory practice
  • Knowledge of the wide range of statutory, independent and third sector service provision, for older adults with mental health problems
  • Range of Interpersonal skills, (communication, listening, working collaboratively) maintaining good relationships with other service users/carers, service providers and other agencies.

Desirable

  • Knowledge of the National Dementia Strategy and NICE Guidelines on Dementia.
Person Specification

Experience

Essential

  • Advanced Apprenticeship in (Mental) health and Social Care
  • NVQ 3 in (Mental) Health and Social Care with demonstrable evidence of numeracy and literacy skills (equivalent GCSE's or Functional Skills)
  • Evidence of working within mental health services specifically with older people with dementia

Desirable

  • Expereince of working in a community setting
  • Experience in working with patients with Dementia at various stages.

Skills

Essential

  • Demonstrate understanding of Equality and anti-discriminatory practice
  • Knowledge of the wide range of statutory, independent and third sector service provision, for older adults with mental health problems
  • Range of Interpersonal skills, (communication, listening, working collaboratively) maintaining good relationships with other service users/carers, service providers and other agencies.

Desirable

  • Knowledge of the National Dementia Strategy and NICE Guidelines on Dementia.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Fuller House, Hall Court

Telford

TF3 4NF


Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Fuller House, Hall Court

Telford

TF3 4NF


Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Older Adult - Service Lead

Nikisha Ellis

Nikisha.ellis@mpft.nhs.uk

03003031601

Details

Date posted

29 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per annum

Contract

Fixed term

Duration

18 months

Working pattern

Part-time, Flexible working

Reference number

301-KM-25-7563914

Job locations

Fuller House, Hall Court

Telford

TF3 4NF


Supporting documents

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