Triage Mental Health Support Worker - Suite 136

Job summary

We have an exciting and rewarding opportunity for a Triage Mental Health Support Worker to join our Health based Place of Safety (HBPOS), 136 Suite based at St George's Hospital, Stafford.

You will work with our frontline Community Triage Team and work closely with the local police to offer the least restrictive options/alternatives to detention under the Mental Health Act where possible to patients in need of input from mental services.

The 136 Suite is a 2 bedded facility covering the catchment area of Staffordshire, to enable Police to bring people of all ages in who have been detained in the community under Section 135/136 of the Mental Health Act (MHA). They can stay in the suite for up to 24 hours to allow time for a MHA assessment to be arranged, this can be extended for a further 12 hours if necessary.

You will greet the patients upon arrival, take handover from Police & paramedics, they will then arrange the MHA assessment with Trust & Social care agencies. During admission staff will assess the patients, arrange physical health assessments, and liaise with other agencies involved with their care.

You may also support the Crisis Resolution and Home Treatment Teams (CRHT) with additional assistance and support as required.

You will be required to work shift patterns to cover a 24/7 hour/365 day service.

Main duties of the job

As a Triage Mental Health Support Worker, you will be expected to:

• Support the place of safety and coordinate assessments with the support from the site manager.
• Respond in time of crisis by taking direct action through observation & engagement or informing the CRHT worker/site manager of a need for intervention.
• Liaise with other professionals including police, CRHT, site manager and ward staff.
• Support service users to develop skills to enable them to integrate into community.
• Support and signpost to service users in arranging their own finances and other related matters, e.g. housing benefit, rent payments.
• Work with service users as agreed through care co-ordination or the agreed care plan and to liaise with other professionals, e.g. other members of the mental health team to maintain a consistency of care.

About us

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.