Midlands Partnership NHS Foundation Trust

Healthcare Support Worker

The closing date is 24 August 2025

Job summary

  • With support of senior staff participate in procedures under the guidance of the professional lead
  • Identify, minimise and report risks of danger, harm and abuse to senior colleagues.
  • Maintain a safe and secure environment at all times for the protection of self and others.
  • At all times minimise risks to self by undertaking safe working practices.
  • At all times work within agreed and established Trust policy and operational procedures.
  • Work with other Trust services to promote seamless service user focused care, admission, transfer and discharge on identified care pathways.
  • Undertake delivery of planned therapeutic activities/interventions with an identified group of service users, ensuring planning of daily tasks.
  • Assist service users in meeting their personal care needs;
    • Feeding
    • Hygiene
    • Encouraging continence
    • Mobility
    • Encouraging independence
    • Personal and physical comfort
    • Activities of daily living
  • At all times ensure that own actions, support the equality, diversity, rights and responsibilities of individuals.
  • At all times take responsibility for own personal and professional development and support the development of colleagues, students, trainees and volunteers.
  • Regularly access and make use of supervision.
  • Regularly participate in activities focused on the delivery of a high quality customer focused service.
  • Undertake activities to, and make suggestions about how to improve services.

Main duties of the job

  • To provide support, and spend therapeutic time with service users with mental health needs.
  • To support with service users personal care needs and therapeutic observations
  • To promote service user's recovery through the delivery of high quality, outcome measured care and evidence based interventions.
  • To assist Registered Professionals in the implementation and evaluation of individualised care plans.

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;

  • Supporting your career development and progression
  • Excellent NHS Pension scheme
  • Generous maternity, paternity and adoption leave
  • Options for flexible working
  • Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
  • Extensive Health and Wellbeing support and resources
  • If you work in our community teams, we pay for your time travelling between patients
  • Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
  • Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
  • Salary sacrifice bikes up to £2k
  • Free car parking at all trust sites
  • Free flu vaccinations every year
  • Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Details

Date posted

07 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

301-KM-25-7385894

Job locations

Brockington Parent & Baby Unit, St George's Hospital

Corporation Street

Stafford

ST16 3AG


Job description

Job responsibilities

Before applying for this exciting and challenging role, we encourage applicants to view and read the job description and person specification.

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Please note, we may be required to close this vacancy early if we receive a high volume of applications.

Job description

Job responsibilities

Before applying for this exciting and challenging role, we encourage applicants to view and read the job description and person specification.

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Please note, we may be required to close this vacancy early if we receive a high volume of applications.

Person Specification

Qualifications

Essential

  • Level 2 Diploma in Health and Social Care
  • NVQ 2 in Health and Social Care with demonstrable evidence of numeracy and literacy skills (equivalent GCSE's or Functional Skills)
  • Demonstrable knowledge and experience as outlined below

Experience

Essential

  • Experience of working as part of a team and delivering a customer focused service

Desirable

  • Experience of working with people with Mental Health needs as a member of a multi-disciplinary team
  • Experience of being a service user or carer

Skills

Essential

  • Knowledge and awareness of issues relating to mental health, access to mental health services, and mental health promotion
  • Skills in literacy, written, verbal and an ability to effectively use electronic information and computer technology
  • Skills in managing situations of high expressed emotions, and an ability to manage one's own emotional state.
  • Ability to work independently, being self-motivated and to be able to prioritise and effectively manage a range of competing needs and pressures.
  • The ability to recognise own limitations and to effectively utilise supervision and support systems to ensure safe and effective delivery of services.
Person Specification

Qualifications

Essential

  • Level 2 Diploma in Health and Social Care
  • NVQ 2 in Health and Social Care with demonstrable evidence of numeracy and literacy skills (equivalent GCSE's or Functional Skills)
  • Demonstrable knowledge and experience as outlined below

Experience

Essential

  • Experience of working as part of a team and delivering a customer focused service

Desirable

  • Experience of working with people with Mental Health needs as a member of a multi-disciplinary team
  • Experience of being a service user or carer

Skills

Essential

  • Knowledge and awareness of issues relating to mental health, access to mental health services, and mental health promotion
  • Skills in literacy, written, verbal and an ability to effectively use electronic information and computer technology
  • Skills in managing situations of high expressed emotions, and an ability to manage one's own emotional state.
  • Ability to work independently, being self-motivated and to be able to prioritise and effectively manage a range of competing needs and pressures.
  • The ability to recognise own limitations and to effectively utilise supervision and support systems to ensure safe and effective delivery of services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Brockington Parent & Baby Unit, St George's Hospital

Corporation Street

Stafford

ST16 3AG


Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Brockington Parent & Baby Unit, St George's Hospital

Corporation Street

Stafford

ST16 3AG


Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager

Harriet Lambah-Heap

harriet.lambah-heap@mpft.nhs.uk

01785221560

Details

Date posted

07 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

301-KM-25-7385894

Job locations

Brockington Parent & Baby Unit, St George's Hospital

Corporation Street

Stafford

ST16 3AG


Supporting documents

Privacy notice

Midlands Partnership NHS Foundation Trust's privacy notice (opens in a new tab)