Midlands Partnership NHS Foundation Trust

Healthcare Support Worker

The closing date is 19 August 2025

Job summary

Midlands Partnership Foundation Trust provides a comprehensive range of mental health services to the population of Staffordshire and Shropshire.

The Hatherton Centre is a 47-bedded medium-secure facility incorporating an assessment unit, a rehabilitation unit, long-term medium secure service, Intensive Care unit, a well-equipped Living Skills Centre and a Sports Hall. The service also provides a multi-agency community service, forensic liaison scheme, out-patient facilities and court assessment and engagement schemes.

Ellesmere house is an all-male 12 bedded low secure Learning disabilities service. The aim of the service is to provide assessment and a rehabilitation framework to allow for community or less restrictive placements. Ellesmere has access to multiple facilities and a diverse staff compliment including nursing, psychology, occupational therapy, activity coordinator, speech and language therapy and a dedicated responsible clinician.

The role requires working shifts over a 24 hr period including weekends and nights.

Applications are invited for the above post from motivated individuals who are committed to working in a caring role, able to state clearly what they have to offer and how they would cope and respond to the needs of this challenging and demanding client group. In return we can offer you excellent education and training opportunities.

Main duties of the job

This is your opportunity to be part of something outstanding!

We are delighted to announce that following the CQC inspection our final Trust rating is an overall Good.

This means a Good for all 5 domains: Safe, Effective, Caring, Well-led, Responsive.We are one of only four Mental Health and Learning Disabilities Trusts to achieve this for all 5 domains and the only one in the West Midlands.

Our Community Services for Older People was rated as outstanding.

Our Trust provides mental health, learning disability and children and family services across South Staffordshire, Shropshire and Telford & Wrekin. We have over 350 inpatient beds and a broad range of community services such as crisis resolution and home treatment, early intervention and memory services.

Specialist mother and baby, eating disorder and medium secure forensic mental health services care for patients from across the region and we have contracts across the country for IAPT, addiction and some health services in prisons as well as hosting a network for inpatient mental health care for serving military personnel.

Our 3,500 staff serve a local population of 1.1 million in Shropshire and South Staffordshire, and within a range of services based from Leeds to the Isle of Wight and Liverpool to Cambridge.

We are an innovative and forward thinking organisation with an expanding portfolio of services.

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;

  • Supporting your career development and progression
  • Excellent NHS Pension scheme
  • Generous maternity, paternity and adoption leave
  • Options for flexible working
  • Up to 27 days annual leave (increasing with service up to 33 days)
  • Extensive Health and Wellbeing support and resources
  • If you work in our community teams, we pay for your time travelling between patients
  • Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
  • Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
  • Salary sacrifice bikes up to £2k
  • Free car parking at all trust sites
  • Free flu vaccinations every year
  • Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Details

Date posted

05 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

301-LBG-25-7340350

Job locations

Ellesmere House, St Georges Hospital

Stafford

ST16 3AG


Job description

Job responsibilities

Please see Job Description and Person Specification for the role in the additional documents.

In summary, these are the things that you will have:

1. Communicate with service users and carers, all members of the multi-disciplinary team and staff in external agencies using a variety of methods including information technology.

2. Regularly report and effectively communicate service users health status and care aims in care records and verbal reports to Registered Professional Staff members and other members of the multi-disciplinary team.

3. Relate appropriately with service users, carers, colleagues and others at all times maintaining professional boundaries.

4. At all times ensure that own actions, support the equality, diversity, rights and responsibilities of individuals.

Job description

Job responsibilities

Please see Job Description and Person Specification for the role in the additional documents.

In summary, these are the things that you will have:

1. Communicate with service users and carers, all members of the multi-disciplinary team and staff in external agencies using a variety of methods including information technology.

2. Regularly report and effectively communicate service users health status and care aims in care records and verbal reports to Registered Professional Staff members and other members of the multi-disciplinary team.

3. Relate appropriately with service users, carers, colleagues and others at all times maintaining professional boundaries.

4. At all times ensure that own actions, support the equality, diversity, rights and responsibilities of individuals.

Person Specification

Qualifications & Training

Essential

  • Level 2 Diploma in Health and Social Care or NVQ 2 in Health and Social Care with demonstrable evidence of numeracy and literacy skills (equivalent GCSE's or Functional Skills) or Demonstrable knowledge and experience as outlined below

EXPERIENCE

Essential

  • Experience of working as part of a team and delivering a customer focused service.

Desirable

  • Experience of working with people with Mental Health needs and/or Learning disabilities as a member of a multi-disciplinary team
  • Experience of being a service user or carer

SKILLS, KNOWLEDGE & CAPABILITIES

Essential

  • Knowledge and awareness of issues relating to mental health, learning disabilities, access to services, and related health promotion. Issues of inclusion
  • Skills in literacy, written, verbal and an ability to effectively use electronic information and computer technology.
  • Skills in managing situations of high expressed emotions, and an ability to manage one's own emotional state.
  • Ability to work independently, being self-motivated and to be able to prioritise and effectively manage a range of competing needs and pressures.
  • The ability to recognise own limitations and to effectively utilise supervision and support systems to ensure safe and effective delivery of services.
Person Specification

Qualifications & Training

Essential

  • Level 2 Diploma in Health and Social Care or NVQ 2 in Health and Social Care with demonstrable evidence of numeracy and literacy skills (equivalent GCSE's or Functional Skills) or Demonstrable knowledge and experience as outlined below

EXPERIENCE

Essential

  • Experience of working as part of a team and delivering a customer focused service.

Desirable

  • Experience of working with people with Mental Health needs and/or Learning disabilities as a member of a multi-disciplinary team
  • Experience of being a service user or carer

SKILLS, KNOWLEDGE & CAPABILITIES

Essential

  • Knowledge and awareness of issues relating to mental health, learning disabilities, access to services, and related health promotion. Issues of inclusion
  • Skills in literacy, written, verbal and an ability to effectively use electronic information and computer technology.
  • Skills in managing situations of high expressed emotions, and an ability to manage one's own emotional state.
  • Ability to work independently, being self-motivated and to be able to prioritise and effectively manage a range of competing needs and pressures.
  • The ability to recognise own limitations and to effectively utilise supervision and support systems to ensure safe and effective delivery of services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Ellesmere House, St Georges Hospital

Stafford

ST16 3AG


Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Ellesmere House, St Georges Hospital

Stafford

ST16 3AG


Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager

Jeff Bromfield

Jeffrey.Bromfield@mpft.nhs.uk

01785221239

Details

Date posted

05 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

301-LBG-25-7340350

Job locations

Ellesmere House, St Georges Hospital

Stafford

ST16 3AG


Supporting documents

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