Midlands Partnership NHS Foundation Trust

Area Business Support Assistant

The closing date is 24 June 2025

Job summary

Adult Social Care Business Support team in Cannock require an Area Business Support Assistant - Band 2 - 22.5 hours per week - Monday, Tuesday & Wednesday 8.30am - 5.00pm

Cannock - Civic Offices, Beecroft Road, Cannock, WS11 1BG

The post holder will provide generic business support to the Cannock planned care Adult Social Care teams. This will include a variety of tasks including data cleansing, maintaining the IT system and distributing documents. The postholder will also be expected to provide customer care cover for the South West and be rostered on the Adult Safeguarding minute taking rota.

Main duties of the job

A strong sense of teamwork and commitment to maintaining high standards is essential to this position. In addition, the post holder will be required to provide comprehensive and confidential administrative and clerical activities to meet the needs of various services; they will effectively communicate related information and advice to enable the teams to achieve operational excellence.

The post holder will be required to undertake general office duties and support the teams where required. The post holder will be responsible for inputting data, data cleansing, maintaining records and providing support to the social workers.

All posts require suitable candidates who possess a good standard of literacy and numeracy, good communication and interpersonal skills, IT skills, including well developed data entry skills and working knowledge of Microsoft Outlook, Word and Excel, ability to multitask and prioritise own workload.

About us

Working for your organisation

By joining Team MPFT, you will be helpingyour communities and in return for this, we will support you by;

  • Supporting your career development and progression
  • Excellent NHS Pension scheme
  • Generous maternity, paternity and adoption leave
  • Options for flexible working
  • Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
  • Extensive Health and Wellbeing support and resources
  • If you work in our community teams, we pay for your time travelling between patients
  • Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
  • Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
  • Salary sacrifice bikes up to £2k
  • Free car parking at all trust sites
  • Free flu vaccinations every year
  • Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Details

Date posted

10 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year Per Annum (pro-rata)

Contract

Permanent

Working pattern

Part-time

Reference number

301-BK-25-7262359

Job locations

Cannock Civic Offices

Beecroft Road

Cannock

WS11 1BG


Job description

Job responsibilities

The post holder will be expected to behave in a way that is clearly aligned to the Partnership Trust values of:.We put quality first.We focus on people.We take responsibility

Please note, we may be required to close this vacancy early if we receive a high volume of applications

For further information of this role please see attached the job description and person specification.

Social Work Learning Academy (SWLA)

On appointment, the post holder will be enrolled in the SWLA and aligned to the appropriate British Association of Social Work Professional Capabilities Framework. The relevant SWLA stage (i.e. stage 1 (ASYE), 2 (Social Worker) or 3 (Advanced Social Worker) will also be agreed taking all prior Continuous Professional Development (CPD) and relevant experience into consideration. The post holder will be required to take responsibility for their own Continuous Professional Development.

Job description

Job responsibilities

The post holder will be expected to behave in a way that is clearly aligned to the Partnership Trust values of:.We put quality first.We focus on people.We take responsibility

Please note, we may be required to close this vacancy early if we receive a high volume of applications

For further information of this role please see attached the job description and person specification.

Social Work Learning Academy (SWLA)

On appointment, the post holder will be enrolled in the SWLA and aligned to the appropriate British Association of Social Work Professional Capabilities Framework. The relevant SWLA stage (i.e. stage 1 (ASYE), 2 (Social Worker) or 3 (Advanced Social Worker) will also be agreed taking all prior Continuous Professional Development (CPD) and relevant experience into consideration. The post holder will be required to take responsibility for their own Continuous Professional Development.

Person Specification

Qualification and Training

Essential

  • Good general education with English and Maths to GCSE standard or equivalent
  • IT qualification equivalent, i.e. NVQ Level 2 in Business Administration or equivalent qualification or equivalent knowledge gained through experience.
  • Willingness to undertake training relevant to the post

Experience

Essential

  • Experience of using computer based information systems in an office environment
  • Ability and experience of using IT systems including Microsoft Office and MS Teams and have accurate and competent keyboard skills
  • Previous experience of working with the public both on a face to face basis and over the telephone

Desirable

  • Experience at organising, attending meetings and minute taking
Person Specification

Qualification and Training

Essential

  • Good general education with English and Maths to GCSE standard or equivalent
  • IT qualification equivalent, i.e. NVQ Level 2 in Business Administration or equivalent qualification or equivalent knowledge gained through experience.
  • Willingness to undertake training relevant to the post

Experience

Essential

  • Experience of using computer based information systems in an office environment
  • Ability and experience of using IT systems including Microsoft Office and MS Teams and have accurate and competent keyboard skills
  • Previous experience of working with the public both on a face to face basis and over the telephone

Desirable

  • Experience at organising, attending meetings and minute taking

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Cannock Civic Offices

Beecroft Road

Cannock

WS11 1BG


Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Cannock Civic Offices

Beecroft Road

Cannock

WS11 1BG


Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Strategic Business Manager

Jane McTaggert

jane.mctaggart@mpft.nhs.uk

01543729240

Details

Date posted

10 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year Per Annum (pro-rata)

Contract

Permanent

Working pattern

Part-time

Reference number

301-BK-25-7262359

Job locations

Cannock Civic Offices

Beecroft Road

Cannock

WS11 1BG


Supporting documents

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