*Internal MPFT Apps Only* Business Support Officer - IMHT East Staffs

Job summary

Internal MPFT Applications Only - Open to any BSAs or BSOs with experience of working within the IMHT's

We are excited to welcome an enthusiastic Business Support Officer to join our Adult Mental Health Service. This role is specifically to support our Integrated Mental health Team based at Horninglow Clinic in Burton on Trent.

This key role within the team will be to provide comprehensive administration and line management to the team, as we seek to support adults across South Staffordshire in need of Mental Health support. We are a supportive team, who are passionate about delivering excellent care as well as promoting staff wellbeing.

As a person you will need to be self motivated, with the ability to prioritise your daily workload whilst also managing your working time effectively. You will be able to work independently as well as being a good team player, with excellent communication and accuracy skills.

Main duties of the job

• Request information / activity reports that are required on behalf of the Service Manager and Operational Team Leader including data timeliness, data quality, contract monitoring reports, waitingtimes etc.
• Provide a central point of contact to respond to/resolve any queries on behalf of Service Manager and Operational Team Leader where appropriate in relation to all Key Performance Indicators.
• To provide administrative support in relation to the BSO role only.
• Attend internal and external meetings relevant to post, taking minutes and distributing using appropriate systems, arranging a variety of meetings and sourcing agenda items, as directed by theService Manager and Operational Team Leader.
• Process staff change forms and relevant letters; data amendment forms; termination forms and general HR relevant information.
• Support and participate in the Business Meetings held on a monthly basis within the clinical teams.
• Contribute to a robust and strong cohesive framework from the established BSO network, providing support to colleagues to ensure consistency and equity of provision across Services.
• Responsible for liaising with Corporate / Support Services to obtain data / performance reports.
• Provide regular monthly Service/Team updates as required to Service Manager and Operational Team Leader.
• Undertake regular 1:1 supervision sessions with identified administration staff as directed by the Service Manager or Operational Team Lead and report any training issues and needs.

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;

• Supporting your career development and progression
• Excellent NHS Pension scheme
• Generous maternity, paternity and adoption leave
• Options for flexible working
• Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients
• Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
• Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all trust sites
• Free flu vaccinations every year
• Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Please note, we may be required to close this vacancy early if we receive a high volume of applications