Bank Receptionist North Staffordshire

Midlands Partnership NHS Foundation Trust

Information:

This job is now closed

Job summary

Bank Receptionist required for various locations including Bradwell Hospital in Newcastle Under Lyme, Stoke and Moorlands area.

Flexibility is essential.

Bank contracts are zero hours and the successful applicants will be required to work flexible week days8am-5pm to cover any annual leave and sickness.

The post holder will contribute towards a confidential and efficient reception and administrationservice communicating with clients and visitors to the site in person, as well as over the telephone.The post holder will be expected to be able to follow instructions, prioritise their work anddemonstrate initiative in order to fulfil the requirements of the post.The role of the receptionist provides an invaluable service to our premise supporting all clinical andnon-clinical teams to include taking messages, booking appointments, meet and greet service andensuring a safe working environment.

Main duties of the job

Carry out general reception duties, responding to enquiries over the telephone and face to face fromthe public and other professionals.? Receive on behalf of the Trust, visitors/officials/contractors and dealing with their requirements asnecessary? Support with room bookings and allocation of rooms as required? Taking and relaying messages both verbal and by telephone, prioritising as appropriate.? Liaison with staff at all levels throughout the Trust.? To use various clinical systems to support in the booking in of patients at various clinics/departments? Meet and greet and booking patients in as required on arrival.? Provide administrative support to health professionals of a confidential nature including sendingsensitive reports under the direction of the Facilities Co-ordinator.? Data inputting.

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;

  • Supporting your career development and progression
  • Excellent NHS Pension scheme
  • Generous maternity, paternity and adoption leave
  • Extensive Health and Wellbeing support and resources
  • Salary sacrifice bikes up to £2k
  • Free car parking at all trust sites
  • Free flu vaccinations every year
  • Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Date posted

26 July 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£11.45 an hour per hour

Contract

Bank

Working pattern

Part-time, Flexible working

Reference number

301-BANK-24-6515986

Job locations

Bradwell Hospital

Newcastle Under Lyme

ST5 7NJ


Job description

Job responsibilities

Please see attached Job Description for further details

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Job description

Job responsibilities

Please see attached Job Description for further details

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Person Specification

Qualifications

Essential

  • Educated to NVQ 2 level in office procedures(or working towards) or equivalent experience

Experience

Essential

  • Previous administrative and clerical experience

Experience

Desirable

  • Experience of working in the NHS

Skills

Essential

  • Excellent telephone manner

Skills

Essential

  • Flexible working to ensure continuity during periods of absence

Skills

Essential

  • Ability to communicate with staff and public.
Person Specification

Qualifications

Essential

  • Educated to NVQ 2 level in office procedures(or working towards) or equivalent experience

Experience

Essential

  • Previous administrative and clerical experience

Experience

Desirable

  • Experience of working in the NHS

Skills

Essential

  • Excellent telephone manner

Skills

Essential

  • Flexible working to ensure continuity during periods of absence

Skills

Essential

  • Ability to communicate with staff and public.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Bradwell Hospital

Newcastle Under Lyme

ST5 7NJ


Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Bradwell Hospital

Newcastle Under Lyme

ST5 7NJ


Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Assistant Co-ordination Team Manager

Joanne Ashcroft

Joanne.Ashcroft@mpft.nhs.uk

03007907000

Date posted

26 July 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£11.45 an hour per hour

Contract

Bank

Working pattern

Part-time, Flexible working

Reference number

301-BANK-24-6515986

Job locations

Bradwell Hospital

Newcastle Under Lyme

ST5 7NJ


Supporting documents

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