Job summary
Midlands Partnership University NHS Foundation Trust's communications team is looking for a creative, innovative and forward thinking communications professional to join their team as a Website and Digital Content Officer.
This post-holder will play an important part of brining the Trust's new communications strategy to life and will be an integral part of a dynamic communications team.
Main duties of the job
Midlands Partnership University NHS Foundation Trust's communications team is responsible for internal and external communications. The team manages a wide range of communications channels including the Trust's website, intranet, mobile App and a variety of social media channels. In addition, the team are responsible for wider public affairs and media relation activity. Working closely with internal and external partners, the communications team work to promote the organisation and the services it provides to local communities.
As Web and Digital Content Officer, the post holder will work as part of a busy communications team on the delivery of the Trust's new website and populate the site during construction and after initial project launch. They will help ensure that the Trust's website is developed to meet the Government's Public Sector Regulations Web Content Accessibility Guidelines (WCAG) 2.2 AA standard and all content meets this standard.
About us
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Job description
Job responsibilities
The post entails being the main gatekeeper for the website, gathering, editing and creating engaging and accessible content to help showcase the Trusts services, our people and all publicly required information, ensuring no non-compliant content is uploaded and that content is written in a way which accessible and easy to understand.
The Web and Digital Content Officer will liaise with other teams to obtain and verify required content, assist with new requests for digital and website content and ensure that a robust quality control process is implemented. This role is critical to the delivery of a new Trust website and the implementation of new and engaging content for the public to access about the Trust moving forward.
In addition, the postholder will manage social media channels on a day-to-day basis by creating, uploading and managing a variety of digital content including written, audio, visual and video.
Job description
Job responsibilities
The post entails being the main gatekeeper for the website, gathering, editing and creating engaging and accessible content to help showcase the Trusts services, our people and all publicly required information, ensuring no non-compliant content is uploaded and that content is written in a way which accessible and easy to understand.
The Web and Digital Content Officer will liaise with other teams to obtain and verify required content, assist with new requests for digital and website content and ensure that a robust quality control process is implemented. This role is critical to the delivery of a new Trust website and the implementation of new and engaging content for the public to access about the Trust moving forward.
In addition, the postholder will manage social media channels on a day-to-day basis by creating, uploading and managing a variety of digital content including written, audio, visual and video.
Person Specification
Qualifications
Essential
- Educated to NVQ 4 level in a relevant subject or equivalent level of qualification, such as A Levels, or at least two years' equivalent previous experience.
Experience
Essential
- Significant experience of creating, managing and maintaining websites and using content management systems. Experience using content creation software.
- Experience creating engaging digital content using a variety of skills (video, photography, writing, design).
- Experience of managing social media platforms.
Desirable
- Previous experience relaunching a public sector organisation's website.
- Previous experience of working in a public sector communications team.
- Previous experience managing social media content
Skills
Essential
- Knowledge and understanding of the Data Protection Act, Freedom of Information Act, and WCAG 2.2 guidelines and experience of implementing them. Knowledge of how to check a document and produce web site content against accessibility guidelines
- Demonstrable technical knowledge of IT systems and software programmes such as Office 365 programmes and Adobe Creative Cloud / Design software, and Adobe Acrobat DC Pro
- Ability to communicate with all levels clearly and appropriately, in a range of formats.
- Excellent verbal and written skills, with proven ability to produce, edit and proofread documents, sound command of grammar, spelling, and punctuation. Ability to translate often complex documents into 'plain' English.
Desirable
- Full UK driving licence and ability to travel across MPFT's geography as required.
- Previous experience of working with the Governments Digital Service relating to WCAF 2.2 guidelines.
- Video production and editing
- Graphic design skills and experience
personal attributes
Essential
- Excellent interpersonal skills with the ability to communicate and work with staff from across the organisations.
- Ability to work under pressure in a busy working environment, multi-task and deliver to deadlines through effective time management skills, including ability to prioritise work and manage distractions and conflicting demands.
- Accepts responsibility and accountability for own work and can define the responsibilities of others.
- Attention to detail
- Excellent team player
Person Specification
Qualifications
Essential
- Educated to NVQ 4 level in a relevant subject or equivalent level of qualification, such as A Levels, or at least two years' equivalent previous experience.
Experience
Essential
- Significant experience of creating, managing and maintaining websites and using content management systems. Experience using content creation software.
- Experience creating engaging digital content using a variety of skills (video, photography, writing, design).
- Experience of managing social media platforms.
Desirable
- Previous experience relaunching a public sector organisation's website.
- Previous experience of working in a public sector communications team.
- Previous experience managing social media content
Skills
Essential
- Knowledge and understanding of the Data Protection Act, Freedom of Information Act, and WCAG 2.2 guidelines and experience of implementing them. Knowledge of how to check a document and produce web site content against accessibility guidelines
- Demonstrable technical knowledge of IT systems and software programmes such as Office 365 programmes and Adobe Creative Cloud / Design software, and Adobe Acrobat DC Pro
- Ability to communicate with all levels clearly and appropriately, in a range of formats.
- Excellent verbal and written skills, with proven ability to produce, edit and proofread documents, sound command of grammar, spelling, and punctuation. Ability to translate often complex documents into 'plain' English.
Desirable
- Full UK driving licence and ability to travel across MPFT's geography as required.
- Previous experience of working with the Governments Digital Service relating to WCAF 2.2 guidelines.
- Video production and editing
- Graphic design skills and experience
personal attributes
Essential
- Excellent interpersonal skills with the ability to communicate and work with staff from across the organisations.
- Ability to work under pressure in a busy working environment, multi-task and deliver to deadlines through effective time management skills, including ability to prioritise work and manage distractions and conflicting demands.
- Accepts responsibility and accountability for own work and can define the responsibilities of others.
- Attention to detail
- Excellent team player
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
