Job summary
Staffordshire & Shropshire Diabetic Eye Screening Programme is looking for applicants to support patients with diabetes during their eye screening examination. You will be responsible for Retinal Pre-Screening across various locations in Health Centre's, Community Hospital locations and in our mobile screening facility working flexibly across Stoke on Trent and South Staffordshire. There may, on occasion be a service requirement for you to cross cover to Shropshire.Your working week will consist of 3 days (22.5 hours) these days will be flexible based on service requirements and will be allocated with over 6 weeks' notice. There will be the option, at times for additional days at an overtime rate. There will be a requirement of Saturday morning clinics on a shared rota basis. (1 in every 4 or 6) You will be required to support daytime and evening clinics where necessary.The post holder will be responsible for welcoming the patient, recording ocular history, and dilating their pupils using dilation drops to National Standards. You will record your examination on a bespoke database using a laptop computer. You will work closely with clinical and administration team to ensure the smooth running of the clinic and assist admin with appointment bookings.
Full training will be provided. The ideal candidate will have a good standard of general education and be friendly with excellent communication skills. For this role you will be expected to travel between work bases.
Main duties of the job
- Welcome patients to appointment
- Document factual ocular history
- Gain consent to eye screening and instillation of dilation drops
- Instill dilation drops
- Support photographer
Please see below and also the attached Job Description & Person Specification for further details.
About us
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, milage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Job description
Job responsibilities
WORKING RELATIONSHIPS:
You will work as part of a team and report to your allocated Team Leader. You will be responsible for the pre-screening of patients who are diagnosed with diabetes who are required to attend for their Diabetic Eye Screening. You will support the screener, checking personal and relevant information. You will undertake and record visual acuity results and insert dilation drops. Patients will attend various locations across Staffordshire & Shropshire, therefore you will be required to work flexibly. An occasional evening and weekend screening clinic will be required.
You will communicate externally with patients, service users and GP practice staff.
JOB PURPOSE:
- The post holder will work as part of a team reporting to their appointed Team Leader. You will be first point of contact for patients in clinic and responsible for Pre-screening patients as appropriate and in accordance with National Screening and local policies, protocols and procedures.
- The Staffordshire & Shropshire Diabetic Eye Screening Programme currently offers annual eye screening for all people with diabetes over the age of 12 years. The service operates from GP surgeries, static screening locations in Health Centres, Hospitals and mobile screening vans.
- You will provide support to your patients to deliver an efficient, patient centred well delivered service. You will ensure patient confidentiality, use your initiative and have a flexible approach. Good communications skills are essential
KEY DUTIES AND RESPONSIBILITIES:
- Gain knowledge of the screening software to ensure patient information is recorded accurately and in accordance with National and local protocols. Accuracy required for updating the patients screening records to reflect current information is essential. You will frequently be required to concentrate, especially in a busy working environment. Your workload will be planned and predictable but you should be prepared for short notice changes which are unpredictable
- Pre-screen patients recording all essential information such as patient consent, ethnicity, diabetes status, and ocular history. Patients can be concerned and require careful considerate management to deal with ocular problems. Exposure to distressing/emotional circumstances are rare.
- Prepare patients for screening by performing visual acuity measurement and instillation of medical eye drops to dilate the pupils. Record the results accurately on bespoke software provided. Understand the implications of dilation drops and when it is not appropriate to use them.
- Excellent communication and customer care are essential elements of the post. You should use your skills to communicate eye screening information to patients where applicable.
- Delivering a flexible screening service in NHS Health Centres, Hospitals, GP Practices, and Community Centres across Staffordshire & Shropshire. Promptness and timekeeping are essential elements in service delivery
- Adhere to all Polices and Protocols
- Assist the Service Management Centre team with patient registrations, managing screening clinics, appointment bookings patient cancellations and Did Not Attends as and when required
- Work as part of a team to increase screening activity across Staffordshire & Shropshire, directly influencing patients to attend, especially in areas of deprivation and with minority groups
- Travel to clinical locations across Staffordshire & Shropshire arriving in time to set up equipment and check location ensuring the Health and Safety of patients, colleagues and self, occasionally using Trust vehicles and/or screening mobile vehicles
- IT literate using bespoke software, Laptop computers and use of Microsoft packages to a reasonable level of competency
- Responsible for all retinal screening equipment & Laptop computers issued
Job description
Job responsibilities
WORKING RELATIONSHIPS:
You will work as part of a team and report to your allocated Team Leader. You will be responsible for the pre-screening of patients who are diagnosed with diabetes who are required to attend for their Diabetic Eye Screening. You will support the screener, checking personal and relevant information. You will undertake and record visual acuity results and insert dilation drops. Patients will attend various locations across Staffordshire & Shropshire, therefore you will be required to work flexibly. An occasional evening and weekend screening clinic will be required.
You will communicate externally with patients, service users and GP practice staff.
JOB PURPOSE:
- The post holder will work as part of a team reporting to their appointed Team Leader. You will be first point of contact for patients in clinic and responsible for Pre-screening patients as appropriate and in accordance with National Screening and local policies, protocols and procedures.
- The Staffordshire & Shropshire Diabetic Eye Screening Programme currently offers annual eye screening for all people with diabetes over the age of 12 years. The service operates from GP surgeries, static screening locations in Health Centres, Hospitals and mobile screening vans.
- You will provide support to your patients to deliver an efficient, patient centred well delivered service. You will ensure patient confidentiality, use your initiative and have a flexible approach. Good communications skills are essential
KEY DUTIES AND RESPONSIBILITIES:
- Gain knowledge of the screening software to ensure patient information is recorded accurately and in accordance with National and local protocols. Accuracy required for updating the patients screening records to reflect current information is essential. You will frequently be required to concentrate, especially in a busy working environment. Your workload will be planned and predictable but you should be prepared for short notice changes which are unpredictable
- Pre-screen patients recording all essential information such as patient consent, ethnicity, diabetes status, and ocular history. Patients can be concerned and require careful considerate management to deal with ocular problems. Exposure to distressing/emotional circumstances are rare.
- Prepare patients for screening by performing visual acuity measurement and instillation of medical eye drops to dilate the pupils. Record the results accurately on bespoke software provided. Understand the implications of dilation drops and when it is not appropriate to use them.
- Excellent communication and customer care are essential elements of the post. You should use your skills to communicate eye screening information to patients where applicable.
- Delivering a flexible screening service in NHS Health Centres, Hospitals, GP Practices, and Community Centres across Staffordshire & Shropshire. Promptness and timekeeping are essential elements in service delivery
- Adhere to all Polices and Protocols
- Assist the Service Management Centre team with patient registrations, managing screening clinics, appointment bookings patient cancellations and Did Not Attends as and when required
- Work as part of a team to increase screening activity across Staffordshire & Shropshire, directly influencing patients to attend, especially in areas of deprivation and with minority groups
- Travel to clinical locations across Staffordshire & Shropshire arriving in time to set up equipment and check location ensuring the Health and Safety of patients, colleagues and self, occasionally using Trust vehicles and/or screening mobile vehicles
- IT literate using bespoke software, Laptop computers and use of Microsoft packages to a reasonable level of competency
- Responsible for all retinal screening equipment & Laptop computers issued
Person Specification
Applicable to role
Essential
- Good general education with English and Maths to GCSE standard or equivalent.
Desirable
- Experience in a Healthcare or Optical setting.
Applicable to role
Essential
Desirable
- Ability to use specialised, technical equipment e.g. Retinal Camera, bespoke software.
Person Specification
Applicable to role
Essential
- Good general education with English and Maths to GCSE standard or equivalent.
Desirable
- Experience in a Healthcare or Optical setting.
Applicable to role
Essential
Desirable
- Ability to use specialised, technical equipment e.g. Retinal Camera, bespoke software.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
Diabetic Eye Screening, Specialist Care Group, Mellor House
Corporation Street
Stafford
ST16 3SR
Employer's website
https://www.mpft.nhs.uk (Opens in a new tab)
