Job summary
This role is for 30 hours per week, depending on applications received there may be an option to job share. Please state your preference of hours within your application form. Please note Monday and Friday cover would be required.
An exciting opportunity has become available fora Team administrator to join our CAMHS Single Point of Access Service (SPA).
The post holder will be part of the Children's and Families Care Group based within the CAMHS SPA team delivering care to children, young people and families. The SPA is first point of clinical contact for CYP, families and referrers and offers consultation and advice prior to referral and during the triage phase.
Main duties of the job
The post holder will be required to work on their own initiative and demonstrate a willingness to help others and be a key member of the team. The post holder will be expected to be able to prioritise work and meet deadlines in order to fulfil the requirements of the post. Excellent interpersonal and communication skills are essential with an ability to deal with sensitive and challenging situations.
Please see job description and person specification for main duties of this role.
About us
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Job description
Job responsibilities
For further information please contact:
Chris Wood- Team Co-ordinator on christine.wood@mpft.nhs.uk
or
Zoe Gibbons- CaFSPA Manager on zoe.gibbons@mpft.nhs.uk
Job description
Job responsibilities
For further information please contact:
Chris Wood- Team Co-ordinator on christine.wood@mpft.nhs.uk
or
Zoe Gibbons- CaFSPA Manager on zoe.gibbons@mpft.nhs.uk
Person Specification
Qualifications
Essential
- Good standard of general education including English and Maths at GCSE Grade C or equivalent or Functional skills (English and Maths) Level 2
- RSA Stage III Word Processing / Text Processing or equivalent ECDL/CLAIT IT qualification or equivalent
Experience
Essential
- Relevant experience in administration support role including dealing with telephone enquiries in a timely manner
- Experience of dealing with sensitive/distressing issues
- Previous experience of data input
Skills
Essential
- Demonstrate the ability to prioritise workload in order to meet deadlines
- Demonstrate an understanding of the importance of effective team working
- Demonstrate an understanding of the importance of confidentiality
- Demonstrate a high level of communication skills, both written and verbal
- Excellent organisational skills and work on own initiative
- Proficient in the use of Microsoft Office packages e.g. Word, Excel etc.
Person Specification
Qualifications
Essential
- Good standard of general education including English and Maths at GCSE Grade C or equivalent or Functional skills (English and Maths) Level 2
- RSA Stage III Word Processing / Text Processing or equivalent ECDL/CLAIT IT qualification or equivalent
Experience
Essential
- Relevant experience in administration support role including dealing with telephone enquiries in a timely manner
- Experience of dealing with sensitive/distressing issues
- Previous experience of data input
Skills
Essential
- Demonstrate the ability to prioritise workload in order to meet deadlines
- Demonstrate an understanding of the importance of effective team working
- Demonstrate an understanding of the importance of confidentiality
- Demonstrate a high level of communication skills, both written and verbal
- Excellent organisational skills and work on own initiative
- Proficient in the use of Microsoft Office packages e.g. Word, Excel etc.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
