Health Care Support Worker

Job description

Job responsibilities

• With support of senior staff participate in procedures under the guidance of the professional lead
• Identify, minimise and report risks of danger, harm and abuse to senior colleagues.
• Maintain a safe and secure environment at all times for the protection of self and others.
• At all times minimise risks to self by undertaking safe working practices.
• At all times work within agreed and established Trust policy and operational procedures.
• Work with other Trust services to promote seamless service user focused care, admission, transfer and discharge on identified care pathways.
• Undertake delivery of planned therapeutic activities/interventions with an identified group of service users, ensuring planning of daily tasks.
• Assist service users in meeting their personal care needs;
  • Feeding
  • Hygiene
  • Encouraging continence
  • Mobility
  • Encouraging independence
  • Personal and physical comfort
  • Activities of daily living
• At all times ensure that own actions, support the equality, diversity, rights and responsibilities of individuals.
• At all times take responsibility for own personal and professional development and support the development of colleagues, students, trainees and volunteers.
• Regularly access and make use of supervision.
• Regularly participate in activities focused on the delivery of a high quality customer focused service.
• Undertake activities to, and make suggestions about how to improve services.
• Post holder will take an active role in ensuring infection control standards are maintained and liaise with relevant infection control teams and link workers where appropriate

Person Specification

Experience

Essential

• Experience of working as part of a team and delivering a customer focused service.

Desirable

• Experience of working with people with Mental Health needs as a member of a multi-disciplinary team Experience of being a service user or carer

Skills

Essential

• Knowledge and awareness of issues relating to mental health, access to mental health services, and mental health promotion.
• Skills in literacy, written, verbal and an ability to effectively use electronic information and computer technology
• Skills in managing situations of high expressed emotions, and an ability to manage one's own emotional state.
• Ability to work independently, being self-motivated and to be able to prioritise and effectively manage a range of competing needs and pressures.
• The ability to recognise own limitations and to effectively utilise supervision and support systems to ensure safe and effective delivery of services.

Personal Attributes

Essential

• Ability to liaise with representatives from other organisations and to communicate a positive image of self and of the service/organisation.
• Imagination, determination and receptive to working with and under supervision.
• Willing to accommodate flexible working, and motivated to be solution focused with regard to meeting the competing needs and demands of the service.
• Demonstrates empathy, compassion and patience
• Demonstrates an ability to form positive therapeutic relationships with service users and carers.
• Demonstrates a keenness to make a positive contribution to improving the quality of life for people with mental health problems
• Demonstrates an ability to act calmly in emergencies and to respond in a professional manner in occasionally stressful and challenging situations
• Demonstrates ability to work under own initiative and as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Brockington Parent and Baby Unit, St Georges Hospital

Corporation Street

Stafford

ST16 3AG

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)