Job summary
We are looking for an experienced Rehabilitation Clinical Support Worker to join the Haywood Hospital Rehabilitation Medicine Outpatient Services including Spasticity, ITB, Amputee Rehabilitation and associated services.
Our clinical & administration teams are the first contact patients have with our services. As such, we value the importance of these roles as the heart of the high-quality care we provide. A commitment to maintaining high standards within a keen sense of teamwork is essential to this position.
Main duties of the job
The post holder will be required to provide support over a range of service/functions within Rehabilitation Services outpatient / clinical departments with travel between locations and or community settings to ensure smooth admission and discharge of the patients to the service,
You will demonstrate commitment, care and compassion supporting your team with excellent patient care and clinical organisation, in accordance with Departmental, Trust and National standards, policies and procedures actively contributing to the overall success of the services and organisation.
We can offer you:
- A friendly, supportive, and well experienced clinical team who are passionate about rehabilitation
- Development of your clinical skills through supervision, training with annual appraisals and networking opportunities across the Trust / rehabilitation & agencies
- In-service training for continued professional development
- A strong rehabilitation research culture
About us
Midlands Partnership NHS Foundation Trust (MPFT) is an award-winning organisation with over 9000 employees. We are one of the largest integrated Health and Social Care providers, covering services across North & South Staffordshire, Shropshire, Hampshire, Buckinghamshire, Isle of Wight and Essex.
Demonstrating our strong commitment to equality, diversity and inclusion, and in context of our objective aligned to the growth of diversity across the workforce; we are particularly seeking applications from individuals who may be from under-represented groups, such as black, Asian or other ethnic groups, individuals with a disability, or LGBTQ+ individuals who meet the specific criteria.
We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.
If you would like to work alongside a dynamic multi-disciplinary team we would love to hear from you. If you would like any further general information regarding the role please contact:
Margurite O'Mara - Service Lead: Margurite.O'Mara@mpft.nhs.uk
Julie Matthews - Clinical Nurse Specialist - ITB: Julie.Matthews@mpft.nhs.uk
Job description
Job responsibilities
Please review Job description for full details of role
All services within the Rehabilitation Medicine Portfolio at the Haywood / Bradwell Hospital have renowned international reputation and provide services to patients with long term neurological disabilities and limb loss. It is one of the largest consultant led services of its kind in the country and caters for patients from Staffordshire, Cheshire and Shropshire.
The role of the clinical support worker will:
- Undertake assigned duties involving direct patient care under the direct/indirect supervision of a Registered Nurse / Therapist and / or Medical staff
- Contribute to the effective day to day running of the Outpatient clinics & / or Rehabilitation Unit by undertaking tasks such as taking observations, manual handling and personal care / activities of daily living tasks, health observations, phlebotomy, chaperoning and clerical duties.
Post holder will be required to carry out any agreed department procedures within the banding and having received training and been assessed as competent to do so.
Job description
Job responsibilities
Please review Job description for full details of role
All services within the Rehabilitation Medicine Portfolio at the Haywood / Bradwell Hospital have renowned international reputation and provide services to patients with long term neurological disabilities and limb loss. It is one of the largest consultant led services of its kind in the country and caters for patients from Staffordshire, Cheshire and Shropshire.
The role of the clinical support worker will:
- Undertake assigned duties involving direct patient care under the direct/indirect supervision of a Registered Nurse / Therapist and / or Medical staff
- Contribute to the effective day to day running of the Outpatient clinics & / or Rehabilitation Unit by undertaking tasks such as taking observations, manual handling and personal care / activities of daily living tasks, health observations, phlebotomy, chaperoning and clerical duties.
Post holder will be required to carry out any agreed department procedures within the banding and having received training and been assessed as competent to do so.
Person Specification
Qualifications
Essential
- Evidence of/willing to undertake training relevant to the post
- Care Certificate or willingness to work towards attaining it
- Level 2 in Care (or appropriate experience and commit to undertaking and completing within 18 months of commencement)
Desirable
- Phlebotomy qualification
- Health observations
- Obtained an educational level of GCSE level A - C English and Maths or equivalent
- Completed clinical competencies for clinical tasks and procedures as appropriate
Experience
Essential
- Experience in delivering care and working in a healthcare or people centred environment
- Experience working as part of a team
- Ability to manage time effectively
Desirable
- NHS experience
- Relevant placements/experience to the role
- Supporting service users, families and carers in healthcare setting
Skills
Essential
- Understanding of Care Certificate standards
- Assist patients with basic care needs i.e. toileting etc.
- Able to work to agreed level of competency
- Good written, verbal and non-verbal communication skills
- Competent IT skills
- Able to present information, written and orally in an accurate clear and logical manner Ability to organise and prioritise workload Ability to write accurately and legibly Customer care skills
- Ability to organise and prioritise workload
- Ability to write accurately and legibly
- Customer care skills
Desirable
- Understanding of information Governance, Data Protection and Safeguarding Vulnerable Adults
- Understanding of Specialised Rehabilitation including neurological conditions and management
- Understanding of Long Term Conditions / NHS Guidance
- Demonstrates importance of good housekeeping
Personal Attributes
Essential
- Passes pre-employment checks
- Able to work as part of a team
- Compassionate and caring nature
- Empathetic
- Reliable
- Understand when to seek support and advice
- Ability to perform when under pressure
- Aware of personal and professional limitations
- Polite, friendly, approachable and self-motivated
- Able to carry out moderate to intense physical effort throughout the working day and carry out concurrent activities
- Able, with appropriate support, to work in an emotionally demanding environment.
- Flexibility with working hours
- Working across community settings and have the ability to travel within a geographical area to meet the requirements of the post
Person Specification
Qualifications
Essential
- Evidence of/willing to undertake training relevant to the post
- Care Certificate or willingness to work towards attaining it
- Level 2 in Care (or appropriate experience and commit to undertaking and completing within 18 months of commencement)
Desirable
- Phlebotomy qualification
- Health observations
- Obtained an educational level of GCSE level A - C English and Maths or equivalent
- Completed clinical competencies for clinical tasks and procedures as appropriate
Experience
Essential
- Experience in delivering care and working in a healthcare or people centred environment
- Experience working as part of a team
- Ability to manage time effectively
Desirable
- NHS experience
- Relevant placements/experience to the role
- Supporting service users, families and carers in healthcare setting
Skills
Essential
- Understanding of Care Certificate standards
- Assist patients with basic care needs i.e. toileting etc.
- Able to work to agreed level of competency
- Good written, verbal and non-verbal communication skills
- Competent IT skills
- Able to present information, written and orally in an accurate clear and logical manner Ability to organise and prioritise workload Ability to write accurately and legibly Customer care skills
- Ability to organise and prioritise workload
- Ability to write accurately and legibly
- Customer care skills
Desirable
- Understanding of information Governance, Data Protection and Safeguarding Vulnerable Adults
- Understanding of Specialised Rehabilitation including neurological conditions and management
- Understanding of Long Term Conditions / NHS Guidance
- Demonstrates importance of good housekeeping
Personal Attributes
Essential
- Passes pre-employment checks
- Able to work as part of a team
- Compassionate and caring nature
- Empathetic
- Reliable
- Understand when to seek support and advice
- Ability to perform when under pressure
- Aware of personal and professional limitations
- Polite, friendly, approachable and self-motivated
- Able to carry out moderate to intense physical effort throughout the working day and carry out concurrent activities
- Able, with appropriate support, to work in an emotionally demanding environment.
- Flexibility with working hours
- Working across community settings and have the ability to travel within a geographical area to meet the requirements of the post
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
Bradwell Hospital / Haywood Hospital - 2 sites required
Bradwell Hospital, Talke Road, Chesterton or Haywood Hospital, High Lane, Burslem
Newcastle under Lyme or Stoke-on-Trent, Staffordshire
ST5 7NJ
Employer's website
https://www.mpft.nhs.uk (Opens in a new tab)
