Job summary
The post holder carries day to day responsibility for the operational management and delivery of services within the multidisciplinary team. The post holder will ensure that a high quality of service is delivered within this clinical area. The post holder will be responsible for the management of staff within the team, leadership, the delivery and delegation of management supervision and ensuring appropriate clinical / professional supervision takes place as per Trust policy and procedure.
While this post is not primarily a clinical / practitioner post, the post holder will have the opportunity to agree up to 20% of their time to be spent in direct clinical work depending on the needs of the locality and preferences of the individual. In their clinical practice the post holder will be expected to work to the requirements of the Band 7 Practitioner post appropriate to their profession
Main duties of the job
- To engage in and support the development of policies, procedures and working practices within the team. Ensure implementation, monitoring, evaluation and compliance with all policies and procedures in area of responsibility.
- Work collaboratively with the Service Manager, and team clinical leads in the planning and delivery of the service.
- To ensure that all Trust policies and guidelines are adhered to and provide guidance to clinical staff regarding implementation.
- To support the local implementation/development of National strategies and to initiate change and practice development.
About us
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Job description
Job responsibilities
Management of Resources and Performance:
- To manage designated team, exercising effectiveness and flexible budget control in order to stay within budgetary limits in conjunction with locality manager.
- Maintains the achievement of Key Performance Indicators and Essential Standards
- Authorised signatory for budgets associated with the delivery of all aspects of clinical care.
- Day to day line management responsibility for staff working within the pathway including management of sickness, performance, recruitment and appraisals.
Service Delivery
- To promote, develop, implement and manage clinical standards and good practices within their sphere of responsibility.
- Accountable for direct delivery of service, providing specialist advice which contributes to the care of service users.
- To be a visible, consistent presence in the multi-disciplinary team.
- Engage in complex case management meetings as necessary, To be open and accountable to service users and carers and to promote a positive approach to person centred care.
- To ensure the use of and adhere to policies and processes.
- To support and ensure safeguarding policies and procedures are implemented
Leadership
- To provide appropriate advice to team staff, multi-disciplinary and Management Groups.
- To monitor and evaluate practice based on contemporary and current trends and initiate changes in the light of these findings.
- To ensure that all statutory and professional responsibilities of the relevant professional Codes of Conduct are met in conjunction and collaboration with respective clinical/professional leads.
- Ensure skill mix provided is compatible with demands of the service with due regard to the assessment of risk.
- To promote, encourage and develop integration between community and inpatient services.
- Work collaboratively in order to facilitate effective early discharge planning from acute inpatient units.
- Encourage and facilitate multi-disciplinary and multi-agency working.
- Provide advice, information and support in relation to the Local Authority and NHS Complaints procedures. Implement associated actions and recommendations.
- In conjunction with the service manager, monitor and manage the performance of the team and individual team members, to ensure achievements of Trust organisational targets/objectives.
- Undertake operational management supervision and ensure appropriate clinical / professional supervision arrangements are in place for all staff.
- Ensure compliance with the Trusts objectives in relation to the Governance Agenda, achieving a continuous process of monitoring and improving safe effective care delivery.
- Encourage staff to share good practice, develop ideas to improve services and promote research.
- Maintain a strong overview on environmental standards and address any issues relating to safety, dignity, poor quality and poor hygiene and infection control.
- Promote service audit, evaluation and research.
- Ensure robust risk assessment and management accordance with policies.
- Ensure all staff receive an appraisal and have an appropriate personal development plan including mandatory training.
- Undertake mandatory training and have an appropriate personal development plan in place.
Systems and equipment
- The post holder will be required to use VDU equipment for substantial periods of time.
- The post holder will be required to input into and interrogate the electronic trust health record.
- The post holder will be required to understand, input into and interrogate: E-rostering, the electronic staff record, incident reporting and performance reporting systems.
- Maintain health and safety assessments of the team environment.
Decisions and judgements
- With support from the service manager: the post holder will be responsible for the operational decisions required for the team to work effectively and efficiently. This will include the allocation and deployment of resources and the development and deployment of operational processes within the team.
- The post holder will be responsible for organising the workload of team members within the and ensuring appropriate resources are available to meet the demands of the service.
- Provide advice in complex clinical situations, taking into account a range of options in order to resolve presenting issues.
- Undertake the management of staff sickness and performance.
- Undertake complaint and disciplinary investigations.
- Participate in the development of Directorate and Trust policies and service development projects.
Communication and Working Relationships:
- Communicate policies and practical procedures within the team and externally to ensure effective understanding and implementation.
- This will involve regular contact and exchange of complex, confidential and sensitive information between staff, service users, carers, general public and internal/external agencies, where tact and diplomacy is required in a form that is appropriate to them and the situation and constructively manages barriers to effective communication.
- Maintain a position of integrity and confidentiality at all times, communicating effectively and keeping accurate and complete records that are consistent with relevant legislation, policies and procedures.
- Communication will be both verbal and written.
Physical demands of the job
- Keyboard skills.
- The post holder will have the ability to travel across trust sites.
- There is a frequent requirement for sitting in a restricted position for a substantial
proportion of the working time.
Most challenging/difficult parts of the job
- Frequent concentration is required when dealing with data quality reports and staffing issues.
- Work is often interrupted throughout the day to deal with queries.
- Occasional exposure to distressing or emotional circumstances when dealing with service users either face to face or on the telephone.
- Regularly deals with staffing issues and service user/carer complaints.
- Exposure to a VDU is frequent in line with H&S guidelines.
- Exposure to verbally abusive language is occasional.
- The post-holder will need to travel across bases to attend meetings; therefore a driving license is required.
Job description
Job responsibilities
Management of Resources and Performance:
- To manage designated team, exercising effectiveness and flexible budget control in order to stay within budgetary limits in conjunction with locality manager.
- Maintains the achievement of Key Performance Indicators and Essential Standards
- Authorised signatory for budgets associated with the delivery of all aspects of clinical care.
- Day to day line management responsibility for staff working within the pathway including management of sickness, performance, recruitment and appraisals.
Service Delivery
- To promote, develop, implement and manage clinical standards and good practices within their sphere of responsibility.
- Accountable for direct delivery of service, providing specialist advice which contributes to the care of service users.
- To be a visible, consistent presence in the multi-disciplinary team.
- Engage in complex case management meetings as necessary, To be open and accountable to service users and carers and to promote a positive approach to person centred care.
- To ensure the use of and adhere to policies and processes.
- To support and ensure safeguarding policies and procedures are implemented
Leadership
- To provide appropriate advice to team staff, multi-disciplinary and Management Groups.
- To monitor and evaluate practice based on contemporary and current trends and initiate changes in the light of these findings.
- To ensure that all statutory and professional responsibilities of the relevant professional Codes of Conduct are met in conjunction and collaboration with respective clinical/professional leads.
- Ensure skill mix provided is compatible with demands of the service with due regard to the assessment of risk.
- To promote, encourage and develop integration between community and inpatient services.
- Work collaboratively in order to facilitate effective early discharge planning from acute inpatient units.
- Encourage and facilitate multi-disciplinary and multi-agency working.
- Provide advice, information and support in relation to the Local Authority and NHS Complaints procedures. Implement associated actions and recommendations.
- In conjunction with the service manager, monitor and manage the performance of the team and individual team members, to ensure achievements of Trust organisational targets/objectives.
- Undertake operational management supervision and ensure appropriate clinical / professional supervision arrangements are in place for all staff.
- Ensure compliance with the Trusts objectives in relation to the Governance Agenda, achieving a continuous process of monitoring and improving safe effective care delivery.
- Encourage staff to share good practice, develop ideas to improve services and promote research.
- Maintain a strong overview on environmental standards and address any issues relating to safety, dignity, poor quality and poor hygiene and infection control.
- Promote service audit, evaluation and research.
- Ensure robust risk assessment and management accordance with policies.
- Ensure all staff receive an appraisal and have an appropriate personal development plan including mandatory training.
- Undertake mandatory training and have an appropriate personal development plan in place.
Systems and equipment
- The post holder will be required to use VDU equipment for substantial periods of time.
- The post holder will be required to input into and interrogate the electronic trust health record.
- The post holder will be required to understand, input into and interrogate: E-rostering, the electronic staff record, incident reporting and performance reporting systems.
- Maintain health and safety assessments of the team environment.
Decisions and judgements
- With support from the service manager: the post holder will be responsible for the operational decisions required for the team to work effectively and efficiently. This will include the allocation and deployment of resources and the development and deployment of operational processes within the team.
- The post holder will be responsible for organising the workload of team members within the and ensuring appropriate resources are available to meet the demands of the service.
- Provide advice in complex clinical situations, taking into account a range of options in order to resolve presenting issues.
- Undertake the management of staff sickness and performance.
- Undertake complaint and disciplinary investigations.
- Participate in the development of Directorate and Trust policies and service development projects.
Communication and Working Relationships:
- Communicate policies and practical procedures within the team and externally to ensure effective understanding and implementation.
- This will involve regular contact and exchange of complex, confidential and sensitive information between staff, service users, carers, general public and internal/external agencies, where tact and diplomacy is required in a form that is appropriate to them and the situation and constructively manages barriers to effective communication.
- Maintain a position of integrity and confidentiality at all times, communicating effectively and keeping accurate and complete records that are consistent with relevant legislation, policies and procedures.
- Communication will be both verbal and written.
Physical demands of the job
- Keyboard skills.
- The post holder will have the ability to travel across trust sites.
- There is a frequent requirement for sitting in a restricted position for a substantial
proportion of the working time.
Most challenging/difficult parts of the job
- Frequent concentration is required when dealing with data quality reports and staffing issues.
- Work is often interrupted throughout the day to deal with queries.
- Occasional exposure to distressing or emotional circumstances when dealing with service users either face to face or on the telephone.
- Regularly deals with staffing issues and service user/carer complaints.
- Exposure to a VDU is frequent in line with H&S guidelines.
- Exposure to verbally abusive language is occasional.
- The post-holder will need to travel across bases to attend meetings; therefore a driving license is required.
Person Specification
Qualifications
Essential
- First level professional nursing /AHP/Social Work qualification.
- Post-registration experience and/or evidence of formal courses and training at post graduate diploma level
Desirable
- Experience of managing multi-disciplinary teams
- Project management skills
Skills Knowledge & Abilities
Essential
- Comprehensive knowledge of relevant health and social care legislation and policy and challenges facing NHS providers.
- Risk assessment / risk management knowledge and skills.
Desirable
- Skills in leading quality improvement initiatives.
- Resource management skills
Person Specification
Qualifications
Essential
- First level professional nursing /AHP/Social Work qualification.
- Post-registration experience and/or evidence of formal courses and training at post graduate diploma level
Desirable
- Experience of managing multi-disciplinary teams
- Project management skills
Skills Knowledge & Abilities
Essential
- Comprehensive knowledge of relevant health and social care legislation and policy and challenges facing NHS providers.
- Risk assessment / risk management knowledge and skills.
Desirable
- Skills in leading quality improvement initiatives.
- Resource management skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
