Job summary
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care.
This role will provide General management and service development for Staffordshire reporting to and deputising for the Head of Operations and will be an integral member of the Acute Care at Home Management Team.
This role will manage a team of service managers & a programme management team, and have operational and strategic responsibility for all aspects of the service; Unscheduled Care Coordination Centre, 2 hour Urgent Community Response, the Community Rapid Intervention Service and Virtual Wards.
Main duties of the job
Business and Operational Management of the service with regard to Admission Avoidance; ensuring resources are used to maximum efficiency, whilst ensuring safety, quality and capacity are delivered.
To deliver in this role, you will need experience of working within a multi-professional NHS team and collaborative working with internal and external stakeholders. You will need to have a strong commitment to improving performance whilst remaining passionate about quality and safety.
You will have a strong proven track record of inclusive leadership and staff management. You will have a proven history of successful operational management experience, and will demonstrate a high standard of communication and organisational skills, and an ability to use your initiative. This role will also have opportunities to lead on service improvement projects.
The successful applicant will have excellent communication skills, a commitment to patient care and performance delivery along with robust financial and workforce management experience. This is an excellent opportunity for those looking at furthering their experience in the NHS.
You will be highly collaborative, systematic and rigorous in your approach, with a high level of emotional intelligence. A strong track-record of successful delivery is essential as is a passionate desire to make a difference to patients and their families.
About us
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, milage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Job description
Job responsibilities
University Hospital of North Midlands & Midlands Partnership Foundation Trust celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or studys at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.
As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.
We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individuals personal circumstances as well the needs of the service.
We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process.
Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.
For further details please contact Lesley Roberts Head of Operations Acute Care at Home
Lesley.roberts2@uhnm.nhs.uk or Lesleys.stanway@mpft.nhs.uk
Tel: 0300 123 0983
Job description
Job responsibilities
University Hospital of North Midlands & Midlands Partnership Foundation Trust celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or studys at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.
As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.
We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individuals personal circumstances as well the needs of the service.
We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process.
Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.
For further details please contact Lesley Roberts Head of Operations Acute Care at Home
Lesley.roberts2@uhnm.nhs.uk or Lesleys.stanway@mpft.nhs.uk
Tel: 0300 123 0983
Person Specification
Qualifications
Essential
- Management Training or evidence of equivalent competence
- A minimum of 3 years in a recent senior leadership/project role in an acute and/or community setting- ideal candidates will have both or experience of managing a similar service
Desirable
- Masters related studies or evidence of continuing academic progression in combination with equivalent experience at this level
Experience
Essential
- Knowledge of the governance agenda and role of Care Quality Standards.
- Experience of leading the implementation of service improvement including complex change management programmes at a management level
Person Specification
Qualifications
Essential
- Management Training or evidence of equivalent competence
- A minimum of 3 years in a recent senior leadership/project role in an acute and/or community setting- ideal candidates will have both or experience of managing a similar service
Desirable
- Masters related studies or evidence of continuing academic progression in combination with equivalent experience at this level
Experience
Essential
- Knowledge of the governance agenda and role of Care Quality Standards.
- Experience of leading the implementation of service improvement including complex change management programmes at a management level
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
