Medical Secretary

Job summary

An exciting opportunity has arisen to join the well-established Midlands Metabolic Bone Centre, which incorporates a Medical Metabolic Bone Clinic, Nurse Led Osteoporosis clinics; Bone Densitometry Scanning (DXA) and the Fracture Liaison Service (FLS). The aim of Fracture Liaison Services is to ensure that patient's over the age of 50 who have had a fragility fracture are identified, investigated, treated, provided with information and monitored. The service currently covers both Stoke on Trent and North Staffordshire. We are looking for an innovative Band 3 Medical secretary to support the Fracture Liaison Service. Are you a team player, flexible, forward thinking and ready to join our dynamic team? Are you able to meet deadlines and follow instructions? Do you have a good telephone manner, and great computer and database skills? If you have excellent administrative skills, we are looking for you.

The post is 34 hours per week and will be predominantly based at Bradwell Hospital in Stoke on Trent. It is part of the wider Rheumatology Service and as such will have access to mentorship and support from a range of multi-professional colleagues within the specialty. If you require further information please contact:

Nicky Dale or Kerrie Bethwaite on 01782 532353/532360

VENUE: Bradwell Hospital, Talke Road, Newcastle, Staffs ST5 7NJ

Main duties of the job

• Support the team in the delivery of a comprehensive administrative service to a specialty team
• To be able to provide support for queries relating to the consultant or subspecialty team, delegating as appropriate.
• Responsibility for handling telephone and other communications with sensitivity and confidentiality using personal judgement and acquired knowledge to assess each situation and to deal with accordingly.
• Liaise with medical team and appointments department to arrange, cancel or alter clinical commitments to contribute to the smooth running of the department.
• Provide information and pass on advice to patients, relatives and carers relating to appointments and admissions within own role.
• Responsible for sorting and distributing incoming/outgoing information in a timely manner.
• Development of and adhering to Standard Operating Procedures in order to improve patient care and processes to continually improve service delivery.
• Prioritisation of work for others which will involve resolving conflicting diary appointments and schedules.
• To co-ordinate the day to day workload of the secretarial team within the department, addressing issues when they arise.
• To co-ordinate the day to day workload of the secretarial team within the department, addressing issues when they arise.
• Required to enter appointment details into computer and transcribing and typing up of minutes.

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;

• Supporting your career development and progression
• Excellent NHS Pension scheme
• Generous maternity, paternity and adoption leave
• Options for flexible working
• Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients
• Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
• Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, milage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all trust sites
• Free flu vaccinations every year
• Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.