Job summary
We currently have an exciting opportunity for an Administrator that is looking for a new challenge to work in an organisation that will help you develop and achieve your goals to become the best you can be.
The Community Mental Health Services are situated in the rural town of Bridgnorth, Shropshire. The Service offers mental health care and treatment across a variety of different age ranges and presentation. You may already live in Shropshire or are considering relocation to an idyllic semi-rural location.
Thepost holder will be working as part of a hub and spoke model along with the Administrative Assistant's support and will be expected to be able to use their own initiative and judgement although they will be well supported by other Mental Health Admin staff and through the clinical and professional networks accessible through the community teams.
Main duties of the job
Our Medical & Clinical Administrators are an integral part of our Admin Team. The role is busy, challenging and rewarding. We are currently looking for a Medical and Clinical Administrator working 30 hours per week, flexibly across 4 days, supporting the Community Mental Health Services based at Northgate Medical Centre, Bridgnorth.
What will the role entail?
- Administration work for Consultant Psychiatrist/Doctors/Clinical Leads and other Mental Health Professionals
- Typing clinical letters
- Diary and clinic management for the Consultant Psychiatrist/Clinical Leads - scheduling appointments, supervisions etc.
- Confidently handling complex queries of a challenging/sensitive nature
- Concise & accurate message taking
- Using own initiative to proactively resolve problems
- Minute Taking
- Day to Day operational tasks to support the Consultant Psychiatrist/Doctors/Clinical Leads and other Mental Health Professionals
- What are we looking for?
- Flexibility to meet service need with a passion for quality
- A confident communicator, with strong customer service skills
- Good grammar and written skills
- Honesty, integrity and commitment
- Strong computer and keyboard skills
- Experience of clinical systems (RIO or similar)
- Resilience to work in a busy service
- A passion for the care and support provided to our service users
- Experience of working in the NHS or a healthcare setting
- Ideally hold an NVQ level 3 admin or equivalent qualification/experience
About us
Working for our organisation
As well as all the usual NHS Benefits including generous leave entitlement and pension scheme we can also offer you:
- We actively encourage career development provided by in house training programs and coaching support
- Your career with us will be enjoyable and rewarding as you develop your existing skills and make a real difference for some of the most vulnerable people in society.
- It's a career that you can take pride in and enjoy, and together we can make life better for our communities
Job description
Job responsibilities
Before applying for this extending and rewarding role, we encourage you to view the full job description and person specification
Job description
Job responsibilities
Before applying for this extending and rewarding role, we encourage you to view the full job description and person specification
Person Specification
QUALIFICATIONS & TRAINING
Essential
- NVQ 3 in Business Admin, finance, customer care or relevant experience
- Possesses a good standard of general education
- Possesses a recognised typing qualification (RSA II typing or equivalent) or can display word processing skills to an equivalent level of competence
Desirable
- Audio Transcription RSA II
- ECDL
- RSA III typing
EXPERIENCE
Essential
- Previous secretarial / administrative experience
- A good understanding of office procedures
- Working as part of a team
- Manage and prioritise own workload
- Dealing with the public
Desirable
- Previous experience of working within the NHS
- Use of RiO
SKILLS, KNOWLEDGE & ABILITIES
Essential
- Good written and verbal communication skills
- Excellent typing skills and ability to transcribe from audio with precision and speed.
- Work on own initiative and as part of a team
- Proficient in the use of Office Package (i.e. Outlook, Word, PowerPoint, Excel etc.)
- Willing to travel to other locations as and when required.
Desirable
- Knowledge of medical terminology
Person Specification
QUALIFICATIONS & TRAINING
Essential
- NVQ 3 in Business Admin, finance, customer care or relevant experience
- Possesses a good standard of general education
- Possesses a recognised typing qualification (RSA II typing or equivalent) or can display word processing skills to an equivalent level of competence
Desirable
- Audio Transcription RSA II
- ECDL
- RSA III typing
EXPERIENCE
Essential
- Previous secretarial / administrative experience
- A good understanding of office procedures
- Working as part of a team
- Manage and prioritise own workload
- Dealing with the public
Desirable
- Previous experience of working within the NHS
- Use of RiO
SKILLS, KNOWLEDGE & ABILITIES
Essential
- Good written and verbal communication skills
- Excellent typing skills and ability to transcribe from audio with precision and speed.
- Work on own initiative and as part of a team
- Proficient in the use of Office Package (i.e. Outlook, Word, PowerPoint, Excel etc.)
- Willing to travel to other locations as and when required.
Desirable
- Knowledge of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
