Estates Manager (Operations)

Job description

Job responsibilities

• Manage planned and responsive maintenance systems and ensuring the same are kept up to date by the use of manual and computerised systems.
• Monitor compliance reports from FM information systems to ensure compliance needs are met and take action as required.
• Responsible for ensuring reactive and PPM KPI requirements are being met in the divisions portfolio.
• Review and update PPM requirements, including in-house and outsourced service contracts, to ensure compliance with requirements and manage accordingly to ensure.
• Provide information applicable to updating backlog maintenance schedules, including undertake site condition surveys to inform such.
• Responsible for ensuring all DLO work reports / documents are completed, returned and reviewed by supervisors / manager for follow-up actions.
• Manage the activities of the supervisors in the planning and programming of work in conjunction with other staff.
• Management responsibility for Direct Labour of the Division
• Management responsibility for Estates operations allocated vehicle fleet and associated equipment.
• Manage, specify and co-ordinate the work of a broad range of external contractors.
• Ensure the Control of Contractors policy is being implemented through review and regular audit
• Attend operational/departmental and capital meetings as required for host and partner Trusts.
• Attend other departmental meetings as the post dictates.
• Attend working, stakeholder and patient/service user groups as required.
• Support the Directorates Facilities Leads for PFI and CHP/LIFT site management with advice on estates technical related issues. Attend meetings as required for such.
• Manage out-of-area operational estates management requirements.
• Oversee the implementation of new policies and procedures to staff within the department/directorate,
• Write or support writing of Policies as required
• Support the Management Team in delivering and promoting new and improved ways of working to staff
• The post holder will be required to undertake such additional duties or responsibilities, consistent with the role and grade, as may be allocated including attendance for training deemed applicable to the role.
• The post holder is expected to have a clear understanding and share the Mission, Values and Behaviours of the Trust which defines our culture. All staff are required to promote and adhere to these.
• Responsible for promoting a positive work culture.
• Responsible for maintaining own core competences and CPD register along with supporting department wide training and development needs.
• Undertake or assist with surveys or audits as necessary to the role and provide data as required for service delivery reporting needs.
• Work closely with other Managers to implement procedures for programme monitoring, control and drawing up of all contracts, service level agreements and quality procurement specifications for all Facilities and Estates services.
• Interpret and apply all relevant statutory, NHS and other technical guidance and information relative to the safe and effective maintenance of the trusts engineering services and equipment.
• Authorising staff leave in line with policy and procedure
• Carrying out staff appraisals in line with policy and procedure
• Conduct back to work interviews and make referrals in line with policy and procedure.
• Approving orders and invoice payments in line with SFIs
• Communicating and cascading relevant information to staff and team
• Controlling staff pay including electronic authorisation checking and amending as required
• Deliver Training as required to Trust and Partner staff
• Managing staff training (statutory and mandatory) ensuring that team members are fully compliant and up to date
• Undertake and make judgments on disciplinary, grievance and performance matters
• Deal with escalated HR issues from within the department such as grievances, disciplinaries, absence, complaints and queries
• Mentoring and supporting apprentices and trainees engaged in activities within the team
• Managing absence, attendance and lateness make Occupational Health referrals and manage in line with policy and procedure
• Recruiting and selecting team members
• Undertake R&D activity as a requirement of the job, including regularly undertake equipment testing and advise adaptions for technological and obsolescence modifications
• The post holder will come into contact with service users and clients in hospitals, medical centres and doctors surgeries for the purpose of working, feedback etc. Service user and client contact will be incidental, non-clinical and occasional
• Concentration, responding to unpredictable work patterns, interruptions and the need to meet deadlines.
• Must Participate in the Directorates Emergency On-Call system
• The post requires keyboard skills and the use of Visual Display Unit equipment for prolonged periods on most days which requires the use of software packages including Microsoft Office suite, rostering, expenses, Facilities and Estates MICAD system.
• There will be the occasional requirement to undertake surveys to investigate and advise on building infrastructure and building services in unpleasant working conditions.

Person Specification

Qualifications and Training

Essential

• Relevant post graduate professional qualification equivalent to Diploma / Degree level in an Estates discipline and in-depth practical experience or be able to demonstrate significant proven practical experience equivalent to this
• Suitable Management qualification or comparable proven practical experience

Desirable

• Experience of working in the NHS
• Relevant professional membership(s)

Experience

Essential

• Experience of working in a similar role or discipline
• Experience of activities within the property maintenance field
• Experience of using computerised maintenance systems
• Experience, understanding and appreciation of trades performed within Estates
• Experience in the use of planned maintenance system
• Experience of delivering minor works
• Experience of maintenance management utilising both direct and contract labour
• Experience of managing multiple trades persons
• Experience of the risk management process
• Experience of project management
• Specialist knowledge of a core standards within Estates

Desirable

• Experience of working in the NHS

Skills, Knowledge and Abilities

Essential

• Budgetary and Value Management
• Carrying out audits and monitoring
• Current National, Trust and Local policies and procedures
• Effective decision-making skills to secure desired outcomes
• Facilitating induction and on the job training
• Objective setting, planning and delivery
• Planning work rotas and allocating work
• Using computerised monitoring systems in line with national standards

Desirable

• Supervising a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

The Redwoods Centre

Somerby Drive, Bicton Heath

Shrewsbury, Shropshire

SY3 8DS

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)