Deputy Operational Lead - OT/CHIST (Care Home Intensive Support Team)

Job description

Job responsibilities

Leadership / Service Development

Be proactive in undertaking specific responsibilities as delegated by Operational Lead/s i.e. take responsibility for work allocation, monitoring off annual leave and sickness/absence.

Maintain and contribute to the development of standards of practice, conduct or decision making in conjunction with Operational Leads.

Promote effective interpersonal relationships with all members of the multi-professional team thereby ensuring a good team spirit, collaborative and person centred working practices.

Manage the team in accordance with Trust values and Care Group objectives.

Work with colleagues to develop and communicate the vision of patient centred care.

Participate in the formulation of operational plans; which take into account local, regional and national drivers and support their safe and effective implementation.

Develop local objectives and plans within the team in conjunction with the Operational Manager to deliver services in line with the integrated care agenda and Care Group objectives.

Analyse team data and information relating to performance to inform future service priorities.

Ensure active service user involvement is embedded within the team to support service development and innovations.

Contribute to the design and development of IT systems that support clinical delivery and capture data and information that will meet commissioners need and inform service evaluation and planning.

Support the Operational Manager/Operational Lead to identify new business or contracts for local service provision.

To be responsible for a designated area of work, as agreed with the Operational Lead/s and to plan and organise efficiently and effectively with regard to operational management and leadership and use of time.

To decide priorities for own work area, balancing other patient related and professional demands, and ensure that these remain in accordance with those of the section as a whole.

To comply with the organisational and departmental policies and procedures, and to be involved in the reviewing and updating as appropriate.

Deputise for the Operational Lead/s in his/her absence, demonstrating a sound problem solving approach to clinical and management issues, seeking advice from senior staff as appropriate.

Discuss personal and professional development needs during an annual appraisal, developing, agreeing and documenting action points in the electronic recording and personal development plan.

Ensure that a smart, professional image that enhances the public perception of the Trust and the professionalism of its staff is portrayed.

Person Specification

Qualifications & Training

Essential

• Level 5 NVQ Diploma in Leadership and Management or working towards or equivalent experience in relevant clinical, professional or managerial role
• Evidence of ongoing continued professional development

Desirable

• Postgraduate qualification in management and/or leadership
• Leadership or other organisational development training

Experience

Essential

• Experience in working with operational and/or project management roles in the NHS
• Experience of being facilitating service developments
• Experience of services/projects and/or delivering clinical services
• Experience of delivering service changes and developments

Desirable

• In-depth knowledge of local commissioning and provider context including health, social care and education

Skills, Knowledge & Abilities

Essential

• Ability to manage teams of staff and allocate resources to meet objectives and deadlines
• Knowledge and understanding of Community Services
• Knowledge and understanding of current and proposed initiatives impacting on health services
• Excellent written and verbal communication skills. Able to listen to and respect others views and opinions
• Ability to establish effective working relationships with staff, commissioners and partner agencies
• Ability to build credibility and work collaboratively with others across the service
• Ability to influence others at various levels across the organisations
• Effective people management skills, ability to create a culture where staff are valued and supported
• Excellent problem solving skills, able to analyse a situation, identify root causes and seek solutions to address the problem
• Effective decision making skills
• Excellent time management and organisational skills
• Excellent IT skills, ability to use Microsoft Outlook, Word, Excel and Powerpoint
• Ability to communicate contentious and conflicting information in a sensitive and tactful manner, particularly where there may be resistance or barriers to understanding
• Understanding of finance and budget management
• Ability to analyse, interpret and utilise complex information for planning and reporting purposes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

TBC and home working

St Georges Hospital, Corporation Street

Stafford

ST16 3SR

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)