Senior Porter/Driver

Job description

Job responsibilities

The Portering/Transport staff will ensure that patients, equipment, linen and post are in the correct place at the correct time and that the premises and the people using them are kept safe.

To ensure overall levels of service within the Directorate it may be necessary for the post holder to work at other locations reasonably requested by the Trust. All employees must be flexible where the service requires the post holder to work within areas of their department and capabilities in addition to the normal tasks identified in this document.

The post holder will be expected to work as part of the wider Facilities team, providing an integrated and flexible service, and as such may sometimes be required to undertake duties within other areas of the Department should the needs of the service demand it.

KEY RESPONSIBILITIES

Main Duties and Responsibilities:

Portering:

Maintain stock control

Unload, check and sign for incoming goods against official paperwork

Deliver, issue and collect orders and supplies to/from wards and departments for example linen service, patient meals, diet lists, mail, internal mail, stationery, general stores, disposables and consumables, medical supplies, clinical specimens and medical equipment, furniture and equipment

Deal with enquiries/requests both internally and externally

Maintain and keep up to date records in relation to duties

Collect refuse and clinical waste around the site and ensure its safe storage and disposal

Contribute to the provision of reports and schedules including undertaking general asset register counts

Keep stores and portering work areas/office clean and tidy

Sort internal mail, Royal Mail delivery and frank outgoing post as required

Carry out furniture moves within and off site

Carry out ad hoc cleaning as per work schedule or requested by supervisor

Set up meeting and seminar rooms as required

Transport:

Provide services between departments, wards, premises and sites including the collection and delivery of medical supplies and controlled drugs, equipment, medical records, clerical data, mail and linen

If applicable, give transport assistance to patients and visitors to enable them to get around the site safely

Ensure that all vehicles are used in a responsible and secure manner and that daily basic maintenance checks are carried out and recorded.

Security:

Responsible for dealing appropriately with action required whilst carrying a mobile phone in line with portering and security duties

Undertake general security inspections and duties on the Trust premises

Other:

Support the supervisor on a day to day basis

Support the induction and training of other employees

Comment on Porter/Driver policies and procedures

Comply with Trust policies and procedures

Direct and guide Porter/Driver/Security staff as required

Complete own timesheets

Assist with quality assurance spot checks

Ensure at the end of each day/week that all required records are up to date, eg water flushing, laundry issues, cleaning schedules and forwarded to supervisor as required

To use ladders for high work as required, eg curtain hanging, vent cleaning

Respond to tasks that may arise in an emergency and times of staff shortage

Flexible working within a team

Take a personal duty of care for all equipment that is used on a day to day basis as part of the role

Report any misuse of, or faulty equipment to the appropriate person

The post holder is expected to have a clear understanding and share the Mission, Values and Behaviours of the Trust which defines our culture. All staff are required to promote and adhere to these.

Responsible for promoting a positive work culture.

Responsible for maintaining own core competences and CPD register along with supporting department wide training and development needs.

Decisions and judgements:

The postholder does not have any responsibility for staff

The postholder will be guided by standard operating procedures and understand NHS standards

The postholder will work within established procedures/practices with supervision available for reference

The postholder will follow policies in own role and may be required to comment, but has no responsibility for service development

The post holder will be required to assess situations that present themselves and determine an appropriate course of action from a choice of options, eg incorrectly posted/addressed mail for franking

Communication and relationships:

Provide information and advice to new starters, apprentices, trainees, work colleagues, managers, contractors (in line with the level of role, training and experience)

The postholder will provide general non-clinical advice, guidance, or ancillary services directly to patients, clients, relatives or carers

Communicate with patients, on a regular basis, some of whom may have communication difficulties

Physical demands of the job:

Physical effort required for the role will be moderate for several short periods during a shift

Most challenging/difficult parts of the job:

The postholder will encounter some exposure to hazards during the working shift

The postholder may occasionally be exposed to emotional or distressing circumstances, eg deaths on wards

Person Specification

Qualification and Experience

Essential

• Driving License

Desirable

• Previous Stores and Delivery Experience
• Previous Customer Service Experience

Key Skills

Essential

• Key skills requirement (English & Maths)

Desirable

• IT Skills (Basic Administration eg emails)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

St George's Hospital

Corporation Street

Stafford

ST16 3SR

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)