Deputy Ward Manager

Job description

Job responsibilities

KEY RESPONSIBILITIES

Undertake assessments of individuals with complex mental health presentations, including those patients presenting with higher levels of risk.

Develop in collaboration with the patient their care plan and their recovery plan.

Offer specialist nursing assessment and advice where required.

Take the lead in delivering therapeutic group work programmes as required.

Administer medication, complying with relevant Trust procedures and NMC Guidance.

Ensure the safe custody of all patients as determined by the clinical team. This includes the supervision of patients within the hospital, grounds and the community, as required.

Provide clinical and managerial leadership on the ward.

Assess and manage ongoing risks as identified during assessment, ensuring that this is done in collaboration with patients and carers.

Regularly review risk factors and make changes to the management of them as necessary.

Regularly take charge of the clinical environment over a span of duty.

Work in conjunction with the ward manager in setting clinical and educational standards and monitor and maintain these standards.

Work in conjunction with the ward manager to ensure monitoring and compliance with regards to Key Performance Indicators and NHS England contractual requirement.

Regularly undertake audits of clinical activity and standards and develop plans of action to address any improvements required.

Participate in the Site Manager rota; providing out of hours (which will include night working) senior managerial / clinical advice, guidance and support on site. To be the first point of contact for fire, medical and psychiatric emergencies and coordinate Section 136 assessments as required.

The post holder will be required to work within the NMC Code of Practice and professional guidelines.

Maintain an up-to-date level of professional competence within the specific environment.

Attend meetings, multi-disciplinary ward rounds and case conferences as necessary and present information relating to patients or the service as necessary.

Provide clinical and managerial supervision to staff nurses and trainees and maintain accurate and up to date records in line with Trust policy.

Carry out appraisals for staff on an annual basis and contribute to the development of an annual training and development plan for the ward team.

With the support of the Ward Manager, undertake absence management, performance management and recruitment of staff.

In collaboration with the ward manager, ensure safer staffing levels are monitored and maintained.

Systems and equipment

Maintain timely data collection and regular inputting of information through the use of data collection systems e.g. daily diaries/RIO, Safeguard.

Responsible for ensuring that staff information is maintained in a timely manner through Health Roster Manager, including episodes of staff absence, approving annual leave requests and generation of duty rotas for the ward.

Decisions and judgements

Ensure appropriate staff resources are planned and deployed to meet safe staffing requirements through rota management using Health Roster. Adjust rotas as necessary to address, for example, episodes of staff absence and requirements for increased observations. This may involve requesting bank shifts following deployment of staff across the site on a shift by shift basis in order that safe staffing levels are maintained.

Assess patients with complex mental health, physical health and social problems to ensure appropriate treatment support and management.

Undertake a comprehensive and specialist nursing mental health assessment resulting in an individualised care plan.

Forward plan and facilitate the discharge or transfer of the patient to other services where appropriate.

Ensure that practice is evidence-based paying particular attention to the Trusts guidelines, policies, protocols and pathways.

Be available for individual supervision with agreed clinical supervisor in line with Trust policies.

Implement, review and maintain Trust Policies and Procedures and propose changes to working practices within the ward area.

Plan and organise the daily activities of the ward team in line with service need.

Communication and relationships

Communicate sensitive diagnosis and treatment related information with patients, utilising highly developed communication skills to overcome barriers to understanding.

Liaise with and advise patients and carers, local authority, Primary Care teams and other statutory bodies and third sector agencies.

Communicate sensitive information to patients, carers and relatives often requiring tact, diplomacy, empathy and negotiation skills and manage hostile and emotive situations through utilising well developed interpersonal skills.

Use a range of communication styles and channels as appropriate to the task.

Physical demands of the job

Frequent requirement to kneel, bend, lift, physically restrain and carry out movements in a confined space.

Frequent requirement to carry out physical interventions, as well as training staff in these interventions, e.g. medication administration including injections, ECT, use of sphygmomanometer, oxygen saturation.

The post holder will be exposed to collection and handling of bodily fluids and fouled linen.

The post holder will frequently be exposed to situations of violence and aggression which may require physical restraint.

There will be a frequent requirement to concentrate whilst assessing patients and formulating plans of care and risk management plans whilst responding to requests from staff and patients.

Standard keyboard skills required for inputting data onto RiO, Health Roster, etc.

Person Specification

Qualifications

Essential

• Registered Nurse with NMC Post-registration experience and/or evidence of formal courses and training at post graduate diploma level

Desirable

• Clinical Supervision Training
• Non-Medical Prescribing Qualification
• Recognised Psychological Interventions Training, e.g. CBT, EMDR, CAT
• Quality Improvement Methodology Training, e.g. LEAN
• Recognised Management or Leadership Qualification

Experience

Essential

• Significant demonstrable post qualification experience at Band 5 working in a mental health / specialist inpatient setting.
• Experience of developing, delivering and evaluating specialist programmes of care and risk management plans.
• Evidence of successful mentoring and/or supervision of junior members of staff including students.
• Evidence of improving service delivery in line with evidence based practice. Demonstrable experience of effective multi-disciplinary team working.

Desirable

• Experience of working in a community setting.
• Experience of managing a team of staff

Skills

Essential

• Highly developed communication and interpersonal skills and the ability to demonstrate diplomacy, tact and negotiation skills.
• Ability to manage highly stressful and emotive situations.
• Current knowledge of the policy and challenges facing NHS providers.
• Up to date and relevant knowledge of evidence based practice, e.g. NICE Guidance.
• Knowledge of regulatory bodies and the requirements associated with this in terms of standards of service delivery, e.g. CQC.
• Ability to develop, implement and evaluate specialist programmes of care and risk management plans.
• Knowledge of relevant legislation appropriate to the ward area, e.g. Mental Health Act 1983, Mental Capacity Act.
• IT skills to record patient and organisational information and to write reports.
• Ability to lead effective and sustainable change

Desirable

• Presentation skills.
• Project Management skills
• Skills in leading quality improvement initiatives.
• Skills in developing policies and procedures.
• Coaching skills

Personal Attributes

Essential

• Acts as a role model in the delivery of high quality, effective patient care.
• Able to cope under pressure and provide reassurance and direction to other staff members.
• Be a reflective practitioner and develop own competence and support others to do so.
• Commitment to delivering high quality patient care.
• Ability to demonstrate the positive application of our behaviours.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

The Hatherton Centre, St George's Hospital

Corporation Street

Stafford

ST16 3AG

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)