Job summary
An
exciting opportunity has arisen for a permanent full-time PA / Senior Medical
Secretary to support 3 consultants with Leeds Centre for Reproductive
Medicine within the Womens CSU at Seacroft Hospital.
This
post will provide full secretarial and administrative support to the
consultants and their administration team.
As
an experienced personal assistant, you should possess excellent
organisational skills and be used to working with senior colleagues in a
complex, busy environment. In addition, you will be required to organise
surgery dates and liaise with the theatre management service.
Good
interpersonal and communication skills are essential, as is a familiarity and
expertise in using Microsoft IT packages. You must also have the knowledge
and ability to use PAS, EPRO Scrik, and be proficient in audio / copy typing.
Main duties of the job
You
must have experience in diary management with excellent IT skills and a
professional telephone manner. You will need to be able to demonstrate
exceptional skills in customer care, and ensure all matters relating to your
work are dealt with in a sensitive timely manner. You must be able to adapt
and prioritise your workload, and the ability to work on your own initiative.
It
is essential the post holder understands and complies with the need for
confidentiality and integrity, whilst having a professional attitude to work.
About us
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
The
post holder will provide a comprehensive medical secretarial service to the
Consultant and the medical team. They
will support and administer processes to sustain the Consultants practice
through administrative protocols, processes and procedures in line with
service needs. They must be able to
communicate sensitively and effectively with a wide range of people including
patients, medical staff and colleagues.
The secretary may be required to cover for colleagues during absence
and work flexible hours when necessary.
Please
see attached for full job description and personal specification.
Job description
Job responsibilities
The
post holder will provide a comprehensive medical secretarial service to the
Consultant and the medical team. They
will support and administer processes to sustain the Consultants practice
through administrative protocols, processes and procedures in line with
service needs. They must be able to
communicate sensitively and effectively with a wide range of people including
patients, medical staff and colleagues.
The secretary may be required to cover for colleagues during absence
and work flexible hours when necessary.
Please
see attached for full job description and personal specification.
Person Specification
Experience
Essential
- Secretarial and administrative processes and practices
- MS Office application experience
Desirable
- 2 years secretarial and administrative experience
- Customer focussed/customer service skills
- Patient Centre/PAS
- National Access Targets
- NHS/Trust protocols/policies and procedures
- Diary management experience
Qualifications
Essential
- Qualified to RSAII typing/word processing or Equivalent Experience
- Proficient audio/copy typist
- GCSE (or equivalent) English Language grade C or above
Desirable
- Shorthand
- Medical terminology
- Undertaking qualifications relating to Medical Administration
Additional Requirements
Essential
- Ability to manage time and workload
- Ability to prioritise work and work to strict deadlines
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy
Skills & behaviours
Essential
- A willingness to undergo training and learn new skills
- Professional attitude to work
- Polite and helpful customer service skills
- Caring and understanding
- Common sense and initiative
- Ability to prioritise and organise workload
- Integrity
Desirable
- Ability to adapt to change of circumstances
Person Specification
Experience
Essential
- Secretarial and administrative processes and practices
- MS Office application experience
Desirable
- 2 years secretarial and administrative experience
- Customer focussed/customer service skills
- Patient Centre/PAS
- National Access Targets
- NHS/Trust protocols/policies and procedures
- Diary management experience
Qualifications
Essential
- Qualified to RSAII typing/word processing or Equivalent Experience
- Proficient audio/copy typist
- GCSE (or equivalent) English Language grade C or above
Desirable
- Shorthand
- Medical terminology
- Undertaking qualifications relating to Medical Administration
Additional Requirements
Essential
- Ability to manage time and workload
- Ability to prioritise work and work to strict deadlines
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy
Skills & behaviours
Essential
- A willingness to undergo training and learn new skills
- Professional attitude to work
- Polite and helpful customer service skills
- Caring and understanding
- Common sense and initiative
- Ability to prioritise and organise workload
- Integrity
Desirable
- Ability to adapt to change of circumstances
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.