Job summary
Administrative
Officer, Community Midwifery Service
Band
3
We
have an exciting opportunity for Administrative Officer(s) within our
community midwifery service. You will
become an essential member of our busy maternity unit working over a 7 day
service, hours between 8am and 4pm Mon- Fri, with a one in 3 rota on Sat/Sun,
8 12 pm. Various part time positions are available. You will be based between St Jamess
University Hospital and our community base at Woodhouse Health Centre.
Please
note that this role does not meet the eligibility requirements for NHS
sponsorship and interview will take place face to face.
Main duties of the job
Duties
include dealing with patient enquiries and ensure they are dealt with in a
friendly and professional manner, inputting data onto internal and external
databases, plus a wide range of relating tasks as detailed in the job
description attached.
As
well as being able to communicate effectively on all levels with a wide range
of people including hospital staff and the general public, the post holder
should be able to work to deadlines, have excellent organisational skills, be
able to work as part of a team and use their own initiative as these are
essential skills for the role.
For
informal discussion please feel free to contact:
Krys
Primrose, Team Leader Community Midwifery
kprimrose@nhs.net
About us
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
Job
Title: Administrative Officer
Reports
to: Community
Midwifery Team Leaders
Accountable
to: Community
Midwifery Matron
Band:
Band 3
Unit/Department: Community Midwifery
Directorate/CSU: Womens Services
Location
: SJUH
JOB
PURPOSE
The
post holder will be required to provide effective administration and clerical
support to the community midwifery service. The post holder will be
responsible for inputting data onto internal and external databases and
undertaking general administrative duties such as organising meetings and
minute taking, and at times contacting patients to organise appointments.
JOB
DIMENSIONS
The
jobholder will work as part of the maternity service providing full and
effective administrative and clerical support.
Please
refer to attached document for full job description and personal
specification.
Job description
Job responsibilities
Job
Title: Administrative Officer
Reports
to: Community
Midwifery Team Leaders
Accountable
to: Community
Midwifery Matron
Band:
Band 3
Unit/Department: Community Midwifery
Directorate/CSU: Womens Services
Location
: SJUH
JOB
PURPOSE
The
post holder will be required to provide effective administration and clerical
support to the community midwifery service. The post holder will be
responsible for inputting data onto internal and external databases and
undertaking general administrative duties such as organising meetings and
minute taking, and at times contacting patients to organise appointments.
JOB
DIMENSIONS
The
jobholder will work as part of the maternity service providing full and
effective administrative and clerical support.
Please
refer to attached document for full job description and personal
specification.
Person Specification
Experience
Essential
- Knowledge of a wide range of administrative procedures including finance
- A good awareness of and understanding of issues surrounding diversity and patient involvement
- Previous administrative/ clerical experience.
Desirable
- Knowledge of the NHS.
- Work experience in a health or social care setting
- Personal or work experience of working with diversity e.g. disabled people, people from different cultures.
Other Criteria
Essential
- Competent in word processing (Word 2002 is used in the department), spreadsheet packages (Excel is used in the department) and databases (Datix is used in the department).
- Good written and verbal communication skills.
- Good command of spoken and written English.
- Numerate
- Competent in using other software (such as Web authoring software) - Desirable
- Must be willing to work within the Trusts policies e.g. confidentiality, data protection, health and safety etc.
- Able to attend occasional early evening meetings - Desirable
Qualifications
Essential
- GCSE in English and Maths or Equivalent
Desirable
- Basic computer/typing qualifications
Skills & Behaviours
Essential
- Must be willing to attend relevant training courses
- Commitment to principles of equality and diversity.
- Commitment to delivering quality services.
- Importance of maintaining confidentiality.
- Honesty and integrity.
- Well organised, able to prioritise and to work on own initiative.
- Able to work effectively as part of a small team.
- Good interpersonal skills and able to relate effectively to a wide range of people.
- Personable, patient, sensitive and flexible
- Willing to learn new skills.
Desirable
- Multi-lingual /or in British Sign Language would be a bonus.
Person Specification
Experience
Essential
- Knowledge of a wide range of administrative procedures including finance
- A good awareness of and understanding of issues surrounding diversity and patient involvement
- Previous administrative/ clerical experience.
Desirable
- Knowledge of the NHS.
- Work experience in a health or social care setting
- Personal or work experience of working with diversity e.g. disabled people, people from different cultures.
Other Criteria
Essential
- Competent in word processing (Word 2002 is used in the department), spreadsheet packages (Excel is used in the department) and databases (Datix is used in the department).
- Good written and verbal communication skills.
- Good command of spoken and written English.
- Numerate
- Competent in using other software (such as Web authoring software) - Desirable
- Must be willing to work within the Trusts policies e.g. confidentiality, data protection, health and safety etc.
- Able to attend occasional early evening meetings - Desirable
Qualifications
Essential
- GCSE in English and Maths or Equivalent
Desirable
- Basic computer/typing qualifications
Skills & Behaviours
Essential
- Must be willing to attend relevant training courses
- Commitment to principles of equality and diversity.
- Commitment to delivering quality services.
- Importance of maintaining confidentiality.
- Honesty and integrity.
- Well organised, able to prioritise and to work on own initiative.
- Able to work effectively as part of a small team.
- Good interpersonal skills and able to relate effectively to a wide range of people.
- Personable, patient, sensitive and flexible
- Willing to learn new skills.
Desirable
- Multi-lingual /or in British Sign Language would be a bonus.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
