Leeds Teaching Hospitals

Ward Clerk (XN02)

The closing date is 27 August 2025

Job summary

Following a review of the service there is an opportunity for a Ward Clerk to support J24/ GATU based on the unit reception desk. This is a 10 hours contract to work 2 x 5 hour shifts - 1 to be worked on a regular Saturday, with the other negotiable across the week . There will also be opportunity to cover planned annual leave.

J24/ GATU supports patients with acute / emergency gynaecology problems, complications or concerns in early pregnancy, and in patients with acute surgical problems.

The successful candidate will be a motivated and enthusiastic individual passionate about supporting the effective delivery of care across the unit, have the skills to support the nursing, medical and AHP teams in providing high quality patient centred care across the assessment and in patient areas. The ideal candidate will have excellent communication skills and be able to work in a highly sensitive environment. Duties to include, but not limited to: answering the telephone, greeting patients and their families when they arrive, accurate data inputting, general clerical duties, and supporting the nursing and medical teams to ensure equipment and patient transport are arranged.

For more information, or to arrange an informal visit, please contact Helen Humphrey-Shepherd, matron via email h.humphrey-shepherd@nhs.net

Expected Shortlisting Date

03/09/2025

Planned Interview Date

10/09/2025

Main duties of the job

JOB PURPOSE/SUMMARY

To undertake administrative duties at ward level including the accurate and timely recording of patient activity data on Trust systems. To undertake clerical and related duties on the ward and enable Sister/Charge Nurse and other ward staff to concentrate more freely on direct patient care. This will involve considerable liaison with other departments and wards on behalf of the ward staff.

The jobholder will contribute to the maintenance of an environment for effective care.

JOB DIMENSIONS

The jobholder will work within an area caring for 10 patients.

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Administrative and Clerical Duties

- Record admission, transfer and discharge activity data onto the Trust PAS system.

- Arrange patients follow-up appointments using the PAS system and order transport for patients when required.

- Record changes to the bed base and inform the relevant corporate team

- Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff.

- Ensure that patients medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments.

- Transfer pathology and other reports to patients records, and general collation of records promptly and efficiently, especially on patients discharge.

About us

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Details

Date posted

06 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9298-WOM-176

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Job description

Job responsibilities

JOB PURPOSE/SUMMARY

To undertake administrative duties at ward level including the accurate and timely recording of patient activity data on Trust systems. To undertake clerical and related duties on the ward and enable Sister/Charge Nurse and other ward staff to concentrate more freely on direct patient care. This will involve considerable liaison with other departments and wards on behalf of the ward staff.

The jobholder will contribute to the maintenance of an environment for effective care.

JOB DIMENSIONS

The jobholder will work within an area caring for 10 patients.

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Administrative and Clerical Duties

- Record admission, transfer and discharge activity data onto the Trust PAS system.

- Arrange patients follow-up appointments using the PAS system and order transport for patients when required.

- Record changes to the bed base and inform the relevant corporate team

- Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff.

- Ensure that patients medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments.

- Transfer pathology and other reports to patients records, and general collation of records promptly and efficiently, especially on patients discharge.

- Deliver patients mail.

- Order stationary and complete requisition forms under instruction from Sister/Charge Nurse.

- Complete electronic admission/bed system as required

- Maintaining records on behalf of Sister/ Charge Nurse.

Assisting to maintain high standards of care

Assist in the welcome and reception of patients and visitors into the clinical area

Maintain a safe working environment, reporting incidents, accidents, complaints

Understand the need to maintain and respect patient confidentiality

Participate in in-service training

Participate in mandatory training annually

Participate in annual performance appraisal

Undertake duties on different wards/depts as and when required by service demands

Develop good working relationship

Participate in appropriate and relevant communications networks

Ensure the maintenance of good relationships, communications and teamwork with all disciplines within the ward / department

CORE BEHAVIOURS AND SKILLS

Personal

- Motivated

Communication

- Literacy

- Numeracy

- Verbal, non-verbal

Responsibility to others

- Reliable

- Trustworthy

- Adaptable

Job description

Job responsibilities

JOB PURPOSE/SUMMARY

To undertake administrative duties at ward level including the accurate and timely recording of patient activity data on Trust systems. To undertake clerical and related duties on the ward and enable Sister/Charge Nurse and other ward staff to concentrate more freely on direct patient care. This will involve considerable liaison with other departments and wards on behalf of the ward staff.

The jobholder will contribute to the maintenance of an environment for effective care.

JOB DIMENSIONS

The jobholder will work within an area caring for 10 patients.

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Administrative and Clerical Duties

- Record admission, transfer and discharge activity data onto the Trust PAS system.

- Arrange patients follow-up appointments using the PAS system and order transport for patients when required.

- Record changes to the bed base and inform the relevant corporate team

- Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff.

- Ensure that patients medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments.

- Transfer pathology and other reports to patients records, and general collation of records promptly and efficiently, especially on patients discharge.

- Deliver patients mail.

- Order stationary and complete requisition forms under instruction from Sister/Charge Nurse.

- Complete electronic admission/bed system as required

- Maintaining records on behalf of Sister/ Charge Nurse.

Assisting to maintain high standards of care

Assist in the welcome and reception of patients and visitors into the clinical area

Maintain a safe working environment, reporting incidents, accidents, complaints

Understand the need to maintain and respect patient confidentiality

Participate in in-service training

Participate in mandatory training annually

Participate in annual performance appraisal

Undertake duties on different wards/depts as and when required by service demands

Develop good working relationship

Participate in appropriate and relevant communications networks

Ensure the maintenance of good relationships, communications and teamwork with all disciplines within the ward / department

CORE BEHAVIOURS AND SKILLS

Personal

- Motivated

Communication

- Literacy

- Numeracy

- Verbal, non-verbal

Responsibility to others

- Reliable

- Trustworthy

- Adaptable

Person Specification

Additional Requirements

Essential

  • Willing to undergo training as required
  • Able to fulfil Occupational Health requirements for the post

Skills & behaviours

Essential

  • Insight into roles responsibilities of post
  • Motivated
  • Reliable
  • Trustworthy
  • Good interpersonal skills
  • Team working

Qualifications

Essential

  • Literate/Numerate

Experience

Essential

  • IT skills

Desirable

  • Clerical Experience
Person Specification

Additional Requirements

Essential

  • Willing to undergo training as required
  • Able to fulfil Occupational Health requirements for the post

Skills & behaviours

Essential

  • Insight into roles responsibilities of post
  • Motivated
  • Reliable
  • Trustworthy
  • Good interpersonal skills
  • Team working

Qualifications

Essential

  • Literate/Numerate

Experience

Essential

  • IT skills

Desirable

  • Clerical Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Matron

Helen Humphrey-Shepherd

h.humphrey-shepherd@nhs.net

Details

Date posted

06 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9298-WOM-176

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Supporting documents

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