Administration Co-Ordinator (XN04)

Leeds Teaching Hospitals

The closing date is 23 May 2025

Job summary

Expected Shortlisting Date

23/05/2025

Planned Interview Date

02/06/2025

Do you have excellent communication and administrative skills that will enable you to succeed as an Administrative Co-ordinator in the Theatres & Anaesthesia department? Do you enjoy a challenge and have a desire to work in a busy environment? If so, we could have the job you are looking for.

Theatres & Anaesthesia are looking for a candidate who has previous experience working within an administrative setting and a positive, enthusiastic, self-motivated individual to provide comprehensive administrative support.

The post holder will need to prioritise their workload, be able to work under their own initiative and be proactive in identifying administrative tasks that require completion.

Please disclose if you have used Artificial Intelligence (AI) to help you fill out this application form.

We plan to complete this recruitment using a two-stage interview process. This will include an assessment on the first stage (planning and organisational skills, attention to detail and excel proficiency) and then a formal interview for the second part; planned dates are below:

Assessment centre 29/05/2025

Formal interview 02/06/2025

For further info please contact:

Michelle Pickering - Business Manager - michelle.pickering@nhs.net

Main duties of the job

The post holder will be accountable for the provision of a comprehensive administration service to the Theatres and Anaesthesia department. This will include activities, for example, word processing, data entry on Excel, filing, diary management, post management, etc., but will also include developing, maintaining, and managing office and information systems. The post holder will play a key role in preparing agendas, taking, transcribing, and distributing minutes, organising follow up action and ensuring an effective bring forward/briefing system in respect of key documentation required.

About us

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

02 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-THE-0091

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Job description

Job responsibilities

The post holder will be accountable for the provision of a comprehensive administration service to the Theatres and Anaesthesia department. This will include activities, for example, word processing, data entry on Excel, filing, diary management, post management, etc., but will also include developing, maintaining, and managing office and information systems. The post holder will play a key role in preparing agendas, taking, transcribing, and distributing minutes, organising follow up action and ensuring an effective bring forward/briefing system in respect of key documentation required.

The post holder may be responsible for:-

Ensure a full and effective administrative service is delivered, staff training and allocation of work in the department and to be able to adapt to the changing demands within the team.

The monitoring of sickness, holidays and other leave and return to work interviews following sickness.

Book meetings and appointments in team members diaries as appropriate

Providing a full administrative service to the departmental team including filing, updating, and distributing Healthroster, use Microsoft applications, typing, photocopying, distributing information and use of internal and external email, recruitment administration, plus other administrative duties to ensure the smooth running of the department.

Ensuring the office environments are kept in a tidy and orderly manner, maintaining the printer and stocking, and ordering stationary.

Taking notes and drafting administrative letters as an when necessary

Be aware of and assist with achieving the service standards, targets, and objectives Departmental, Trust and National.

Ensuring that processes/procedures comply with legislative requirements, including Health & Safety, Data Protection, and confidentiality.

To work autonomously on projects within the job role seeking guidance as required.

Using and updating databases and spreadsheets, producing reports and statistics for the team and wider distribution, on a regular and ad hoc basis eg flexi tracker, rotas.

3. ORGANISATIONAL CHART

4. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Undertakes secretarial duties including filing, note taking, word processing, photocopying, faxing and dealing with general communications.

Prioritise own workload and work with minimum supervision.

Through liaison and co-operation with colleagues/managers, ensure the seamless provision of an effective and efficient administrative and secretarial service to the senior Management Team and wider Department.

Assist in recruitment and selection as appropriate and is involved in the departmental induction and orientation programme/s.

Assists in the organisation of the Departments workload.

Provides a comprehensive administrative and secretarial service to ensure a coordinated and consistent operational management service.

Maintains appointment diaries for the senior team and, as necessary, makes appropriate arrangements e.g. booking rooms for meetings, refreshments, travel, and parking arrangements etc.

Deals with complex enquiries, investigating and researching matters, thereby providing appropriate information/guidance and advice, escalating issues to relevant senior staff.

Liaises with external contacts/organisations and with internal departments/colleagues to access appropriate information/advice as required to fulfil the role.

Research, analyses, compiles, and presents, as required, information/materials involving reference to relevant documents and utilising appropriate equipment/software packages.

Works in close liaison and support of other members of the team which may include providing cover for appropriate colleagues.

Adheres to relevant Statutory Instruments and Trust Policies and Guidelines e.g. Data Protection, Health and Safety, Confidentiality and HR Policies and Guidelines.

Attend meetings to take notes/minutes, prepare an accurate record of the meeting and distribute agreed minutes/statements as required.

Ensure managers are informed of relevant day to day issues.

Attend training courses as necessary to undertake the duties of the post.

Records and monitors annual leave for the management team, reconciling leave booked with leave taken and resolving anomalies.

Produces and maintain monthly attendance records electronically for the management team and for the salaries and wages department using ESR, rostering or timesheets.

Maintain and upload documents onto the relevant intranets page and the Trusts careers site.

Arrange training workshops, creating records on ESR and updating appropriately. Update the training calendar on the intranet. Prepare training courses material

Recording appraisals

Preparing and providing statistics to managers and to salaries and wages.

Ensuring correspondence and administrative tasks are aligned to service needs.

Provide basic first line HR advice and support to line managers, resolving any resulting queries, referring to other members of the team as appropriate.

Book meetings and appointments in the teams diaries as appropriate

Keep the office in a tidy and orderly manner, maintaining the printer and stocking stationary.

Produce reports when required using Excel/QlikView/ESR

Taking notes and drafting meeting outcome letters as an when necessary

To work autonomously on projects within the job role seeking guidance as required.

Such other duties at a comparable level of responsibility as may be allocated to the post and post holder.

Maintaining an accurate and comprehensive confidential filing and retrieval system with appropriate archiving procedures, in line with Trust and statutory guidelines.

Providing the senior team with an appropriately high level, comprehensive administrative and secretarial service.

Effective diary management for the senior team

Effective bring forward system for documents/papers.

If appropriate, to manage administrative staff on a day-to-day basis including, absence management/return to work interviews and identification of their training needs.

5. THE LEEDS WAY VALUES

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred

Collaborative

Fair

Accountable

Empowered

All our actions and endeavours will be guided and evaluated through these values

Additionally, the following are core values which relate specifically to this post:

Commitment to providing a high standard of efficient office practice ensuring a quality service is provided.

Demonstrate a customer focussed approach to role.

Professional and flexible approach and attitude.

Understand responsibilities with regard to confidentiality.

Commitment to personal development and development of others.

Commitment to being an integral part of the service team this may be a multi-disciplinary team.

Honesty, integrity and discretion.

6. WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT)

Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.

By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating, and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change.

WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition.

7. INFECTION CONTROL

The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment.

8. HEALTH AND SAFETY / RISK MANAGEMENT

All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed security and safer working procedures, and reporting incidents using the Trust Incident Reporting system.

9. EQUALITY AND DIVERSITY

The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc.

10. TRAINING AND PERSONAL DEVELOPMENT CONTINUOUS PROFESSIONAL DEVELOPMENT

The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority. The jobholder will undertake all mandatory training required for the role.

Please see Attached JD for Full details.

Job description

Job responsibilities

The post holder will be accountable for the provision of a comprehensive administration service to the Theatres and Anaesthesia department. This will include activities, for example, word processing, data entry on Excel, filing, diary management, post management, etc., but will also include developing, maintaining, and managing office and information systems. The post holder will play a key role in preparing agendas, taking, transcribing, and distributing minutes, organising follow up action and ensuring an effective bring forward/briefing system in respect of key documentation required.

The post holder may be responsible for:-

Ensure a full and effective administrative service is delivered, staff training and allocation of work in the department and to be able to adapt to the changing demands within the team.

The monitoring of sickness, holidays and other leave and return to work interviews following sickness.

Book meetings and appointments in team members diaries as appropriate

Providing a full administrative service to the departmental team including filing, updating, and distributing Healthroster, use Microsoft applications, typing, photocopying, distributing information and use of internal and external email, recruitment administration, plus other administrative duties to ensure the smooth running of the department.

Ensuring the office environments are kept in a tidy and orderly manner, maintaining the printer and stocking, and ordering stationary.

Taking notes and drafting administrative letters as an when necessary

Be aware of and assist with achieving the service standards, targets, and objectives Departmental, Trust and National.

Ensuring that processes/procedures comply with legislative requirements, including Health & Safety, Data Protection, and confidentiality.

To work autonomously on projects within the job role seeking guidance as required.

Using and updating databases and spreadsheets, producing reports and statistics for the team and wider distribution, on a regular and ad hoc basis eg flexi tracker, rotas.

3. ORGANISATIONAL CHART

4. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Undertakes secretarial duties including filing, note taking, word processing, photocopying, faxing and dealing with general communications.

Prioritise own workload and work with minimum supervision.

Through liaison and co-operation with colleagues/managers, ensure the seamless provision of an effective and efficient administrative and secretarial service to the senior Management Team and wider Department.

Assist in recruitment and selection as appropriate and is involved in the departmental induction and orientation programme/s.

Assists in the organisation of the Departments workload.

Provides a comprehensive administrative and secretarial service to ensure a coordinated and consistent operational management service.

Maintains appointment diaries for the senior team and, as necessary, makes appropriate arrangements e.g. booking rooms for meetings, refreshments, travel, and parking arrangements etc.

Deals with complex enquiries, investigating and researching matters, thereby providing appropriate information/guidance and advice, escalating issues to relevant senior staff.

Liaises with external contacts/organisations and with internal departments/colleagues to access appropriate information/advice as required to fulfil the role.

Research, analyses, compiles, and presents, as required, information/materials involving reference to relevant documents and utilising appropriate equipment/software packages.

Works in close liaison and support of other members of the team which may include providing cover for appropriate colleagues.

Adheres to relevant Statutory Instruments and Trust Policies and Guidelines e.g. Data Protection, Health and Safety, Confidentiality and HR Policies and Guidelines.

Attend meetings to take notes/minutes, prepare an accurate record of the meeting and distribute agreed minutes/statements as required.

Ensure managers are informed of relevant day to day issues.

Attend training courses as necessary to undertake the duties of the post.

Records and monitors annual leave for the management team, reconciling leave booked with leave taken and resolving anomalies.

Produces and maintain monthly attendance records electronically for the management team and for the salaries and wages department using ESR, rostering or timesheets.

Maintain and upload documents onto the relevant intranets page and the Trusts careers site.

Arrange training workshops, creating records on ESR and updating appropriately. Update the training calendar on the intranet. Prepare training courses material

Recording appraisals

Preparing and providing statistics to managers and to salaries and wages.

Ensuring correspondence and administrative tasks are aligned to service needs.

Provide basic first line HR advice and support to line managers, resolving any resulting queries, referring to other members of the team as appropriate.

Book meetings and appointments in the teams diaries as appropriate

Keep the office in a tidy and orderly manner, maintaining the printer and stocking stationary.

Produce reports when required using Excel/QlikView/ESR

Taking notes and drafting meeting outcome letters as an when necessary

To work autonomously on projects within the job role seeking guidance as required.

Such other duties at a comparable level of responsibility as may be allocated to the post and post holder.

Maintaining an accurate and comprehensive confidential filing and retrieval system with appropriate archiving procedures, in line with Trust and statutory guidelines.

Providing the senior team with an appropriately high level, comprehensive administrative and secretarial service.

Effective diary management for the senior team

Effective bring forward system for documents/papers.

If appropriate, to manage administrative staff on a day-to-day basis including, absence management/return to work interviews and identification of their training needs.

5. THE LEEDS WAY VALUES

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred

Collaborative

Fair

Accountable

Empowered

All our actions and endeavours will be guided and evaluated through these values

Additionally, the following are core values which relate specifically to this post:

Commitment to providing a high standard of efficient office practice ensuring a quality service is provided.

Demonstrate a customer focussed approach to role.

Professional and flexible approach and attitude.

Understand responsibilities with regard to confidentiality.

Commitment to personal development and development of others.

Commitment to being an integral part of the service team this may be a multi-disciplinary team.

Honesty, integrity and discretion.

6. WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT)

Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.

By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating, and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change.

WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition.

7. INFECTION CONTROL

The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment.

8. HEALTH AND SAFETY / RISK MANAGEMENT

All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed security and safer working procedures, and reporting incidents using the Trust Incident Reporting system.

9. EQUALITY AND DIVERSITY

The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc.

10. TRAINING AND PERSONAL DEVELOPMENT CONTINUOUS PROFESSIONAL DEVELOPMENT

The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority. The jobholder will undertake all mandatory training required for the role.

Please see Attached JD for Full details.

Person Specification

Experience

Essential

  • Please give examples of previous NHS experience working within an administrative setting
  • Please give examples of Interpretation and analysis of reports, databases, and spread-sheet information
  • Please give examples of an ability to provide accurate and appropriate non-clinical advice and information to others - colleagues, staff at all levels, patients and their families
  • Please give examples of a well-developed understanding and knowledge of office-based procedures/ systems and able to implement change and train colleagues where appropriate
  • Please give examples of Interpretation and analysis of reports, databases and spread sheet information

Qualifications

Essential

  • Please give examples of -
  • Excellent MS Word, Excel and PowerPoint skills.
  • GCSE (or equivalent) English Language grade C or above, or equivalent ability
  • A willingness to undergo training and new skills

Skills & behaviours

Essential

  • Please give examples of excellent organisational skills with the ability to work both independently and as part of a team
  • Please give examples of effectively managing a variety of tasks with competing deadlines
  • Please give examples of communicate sensitively and effectively. Must be tactful and diplomatic
  • Please give examples of have the ability to assess and resolve problems within the remit of the role, seeking advice and guidance where required

Additional Requirements

Essential

  • Please give examples of an ability to work collaboratively with clinical staff across the trust to ensure metrics are collected, analysed, and understood and monitor compliance on a continuing basis
  • Please give examples of an ability to accurately take complicated/complex and sensitive information,
  • typing complicated/complex minutes and maintaining action tracking, alerting staff to outstanding tasks while subject to frequent interruptions.
Person Specification

Experience

Essential

  • Please give examples of previous NHS experience working within an administrative setting
  • Please give examples of Interpretation and analysis of reports, databases, and spread-sheet information
  • Please give examples of an ability to provide accurate and appropriate non-clinical advice and information to others - colleagues, staff at all levels, patients and their families
  • Please give examples of a well-developed understanding and knowledge of office-based procedures/ systems and able to implement change and train colleagues where appropriate
  • Please give examples of Interpretation and analysis of reports, databases and spread sheet information

Qualifications

Essential

  • Please give examples of -
  • Excellent MS Word, Excel and PowerPoint skills.
  • GCSE (or equivalent) English Language grade C or above, or equivalent ability
  • A willingness to undergo training and new skills

Skills & behaviours

Essential

  • Please give examples of excellent organisational skills with the ability to work both independently and as part of a team
  • Please give examples of effectively managing a variety of tasks with competing deadlines
  • Please give examples of communicate sensitively and effectively. Must be tactful and diplomatic
  • Please give examples of have the ability to assess and resolve problems within the remit of the role, seeking advice and guidance where required

Additional Requirements

Essential

  • Please give examples of an ability to work collaboratively with clinical staff across the trust to ensure metrics are collected, analysed, and understood and monitor compliance on a continuing basis
  • Please give examples of an ability to accurately take complicated/complex and sensitive information,
  • typing complicated/complex minutes and maintaining action tracking, alerting staff to outstanding tasks while subject to frequent interruptions.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Business Manager

Michelle Pickering

michelle.pickering@nhs.net

Date posted

02 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-THE-0091

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Supporting documents

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