Leeds Teaching Hospitals

General Manager (XN10)

The closing date is 19 January 2026

Job summary

At Leeds Teaching Hospitals NHS Trust, youll be joining over 23,000 colleagues who take pride in what they do, respect each other and enjoy working together to provide exceptional patient care. Working alongside a range of healthcare, medical and scientific colleagues, Leeds Teaching Hospitals NHS Trust contributes to life in the Leeds region, not only by being one of the largest employers, but by supporting the health and wellbeing of the community and playing a leading role in research, education and innovation. We all come together to deliver the outstanding level of care were known for to over one million patients a year. This post is an exciting opportunity for a senior leader to be the General Manager for the Operations Centre (CSU) at the Leeds Teaching Hospitals Trust. The General Manager is a key role within the CSU leadership alongside the Head of Nursing and the Director team. The team is collectively accountable for building the strategic and operational direction and delivery of urgent and emergency care and response in partnership with city system colleagues.

Expected Shortlisting Date

20/01/2026

Planned Interview Date

27/01/2026

Main duties of the job

The clinical service unit is a busy and fast paced environment, so the post holder must be adaptive to change and able to make rapid balanced decisions to enable best care for patients and support for staff. The post-holder will - Provide strong leadership to a well-established and highly performing team. Line manages a team to support national data and report submissions. Act as the leader on point to deliver the performance and financial objectives for the operations centre. Provide leadership in delivering the CSUs priority areas, such as clinical service development, contracting, business cases and Leeds Improvement Method value streams. Support the Head of Nursing and Director of Operations in deciding the strategic direction and management priorities for the service particularly aligned with the 10-year plan. Champion patient-centered care ensuring safety; quality and patient experience are embedded in everything we do.

About us

We are looking for a senior manager with experience in managing and leading administrative and clinical teams across a diverse range of services. You should have the ambition and drive to develop the team to deliver new and innovative ways of working Urgent Care has the aim of being demonstrably the best CSU for partnership working in the country - you need to play your part in achieving this ambition.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

30 December 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£76,965 to £88,682 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-TEX-0088

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Job description

Job responsibilities

The post holder will manage a clinical service unit or clinical support unit, comprising a number of specialties or support services supporting the Director of operations, the post holder will be responsible for the overall delivery of service, quality, financial and other targets as determined by the Executive Directors. In partnership with the Director of Operations, the post holder will be responsible for business, workforce and financial planning within his/her own unit and will work closely with other managers and clinicians to support Trust-wide objectives.

In partnership with the Director of Operations, responsible for the management of identified clinical and/or related services within a unit

Manage the performance of the unit against key targets and measures

Ensure that resources are deployed effectively and that robust processes are in place to support the provision of efficient, high quality, services

Responsible for relevant capital programmes and associated budgets

Ensuring Staff, Patient & Public involvement in service development

Developing and sustaining capacity and capability in the unit

Ensure that the clinical activities are appropriately recorded in order to maximise income opportunities related to service provision

Engaging on behalf of the unit with internal and, where appropriate, external stakeholders; promoting partnerships and co-operative working

Ensure business continuity and risk management arrangements are in place in the unit

Contribute to the delivery of Trust objectives