Service Manager (XN08)

Job summary

This is a fixed term post for 12 months and present potential secondment opportunities for individuals to further develop their project management, leadership and accreditation skills experience whilst working with a wide range of internal and external stakeholders. It is also an opportunity to work alongside corporate operations colleagues and learn more about organisation and our partners.

Leadership of the operational planning, mobilisation, quality and accreditation of the CDCs is the main focus for these roles, working with clinical and operational colleagues to identify and track benefits of the programme and to develop the strategic plan for CDCs within Leeds for the benefit of our population as well as delivering on the accreditation for the programme. The role will also include ensuring key measures of success, tracking productivity and utilisation, seeking opportunities to implement improvements to ensure efficient use of resources which include establishing and running effective programme management systems for delivering the programme deliverables. A key drive for these roles will be to develop and implement is the embed the CDC service within business as usual for CSUs and corporate functions with a clear understanding of the benefits to time, budget and quality standards as well as accreditation for the service.

Expected Shortlisting Date

02/04/2025

Planned Interview Date

11/04/2025

Main duties of the job

As programme leaders, you will be required to analyse and interpret hospital performance and quality data, policies and guidelines and work closely with other networks and CDCs, in particular to understand development of the business and the workforce and accreditation process. NHSE have stipulated that CDCs are to be accredited within 2 years of being set up so a key role for the quality improvement manager will be to ensure that robust management systems are in place during the planning period to achieve the strategic and operational quality improvement for the CDC with an aim to gain accreditation through UKAS.

Your excellent communication and interpersonal skills will be important for your engagement with multidisciplinary teams across the system including clinical and non-clinical services to ensure a fully operational business as usual model is in place by March 2026.

This is a large and complex programme providing the necessary levels of assurance to senior programme leads regarding delivery milestones of this programme and ensuring efficient risk management is a key priority.

These are full-time roles and will be primarily office based with a requirement to work across other LTHT sites and the existing CDCs (Seacroft, Armley, Beeston) and will require an immediate start.

About us

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

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