Quality Improvement Manager (XN08)

Leeds Teaching Hospitals

Information:

This job is now closed

Job summary

Expected Shortlisting Date:

02/04/2025

Planned Interview Date:

11/04/2025

This is a fixed term post for 12 months and present potential secondment opportunities for individuals to further develop their project management, leadership and accreditation skills experience whilst working with a wide range of internal and external stakeholders. It is also an opportunity to work alongside corporate operations colleagues and learn more about organisation and our partners.

Leadership of the operational planning, mobilisation, quality and accreditation of the CDCs is the main focus for these roles, working with clinical and operational colleagues to identify and track benefits of the programme and to develop the strategic plan for CDCs within Leeds for the benefit of our population as well as delivering on the accreditation for the programme. The role will also include ensuring key measures of success, tracking productivity and utilisation, seeking opportunities to implement improvements to ensure efficient use of resources which include establishing and running effective programme management systems for delivering the programme deliverables. A key drive for these roles will be to develop and implement is the embed the CDC service within business as usual for CSUs and corporate functions with a clear understanding of the benefits to time, budget and quality standards as well as accreditation for the service.

Main duties of the job

As programme leaders, you will be required to analyse and interpret hospital performance and quality data, policies and guidelines and work closely with other networks and CDCs, in particular to understand development of the business and the workforce and accreditation process. NHSE have stipulated that CDCs are to be accredited within 2 years of being set up so a key role for the quality improvement manager will be to ensure that robust management systems are in place during the planning period to achieve the strategic and operational quality improvement for the CDC with an aim to gain accreditation through UKAS.

Your excellent communication and interpersonal skills will be important for your engagement with multidisciplinary teams across the system including clinical and non-clinical services to ensure a fully operational business as usual model is in place by March 2026.

This is a large and complex programme providing the necessary levels of assurance to senior programme leads regarding delivery milestones of this programme and ensuring efficient risk management is a key priority.

These are full-time roles and will be primarily office based with a requirement to work across other LTHT sites and the existing CDCs (Seacroft, Armley, Beeston) and will require an immediate start.

About us

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

13 March 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

C9298-TEX-0072

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Job description

Job responsibilities

To provide expert quality improvement and change management consultancy to the CDC (Community Diagnostics Centre) leading on the quality and delivery of the programme and ensuring that accreditation is delivered as part of the programme and that it is fit for purpose. Working with the Directors of Operations, Planning, Finance and other internal and external stakeholders to ensure timescales are met and service benefits realised. The quality improvement manager will ensure that robust management systems are in place during the planning period to achieve the strategic and operational quality Improvement for the CDC with an aim to gain accreditation through UKAS. UKAS is working with NHS England to establish a project to develop Accreditation for Community Diagnostic Centres (CDCs).

NHSE have stipulated that CDCs are to be accredited within 2 years of being set up. Over 170 CDCs have already been approved by NHSE to operate services which may include pathology, phlebotomy, point of care testing, diagnostic imaging, and physiological science services. As the national accreditation body, UKAS is the only organisation recognised to provide accreditation across healthcare diagnostic and scientific services. UKAS will now work with host Trusts and CDC providers to determine the most suitable approach to deliver accreditation across the relevant disciplines, and the scope and the timeframes that services are planning to work to.

Job description

Job responsibilities

To provide expert quality improvement and change management consultancy to the CDC (Community Diagnostics Centre) leading on the quality and delivery of the programme and ensuring that accreditation is delivered as part of the programme and that it is fit for purpose. Working with the Directors of Operations, Planning, Finance and other internal and external stakeholders to ensure timescales are met and service benefits realised. The quality improvement manager will ensure that robust management systems are in place during the planning period to achieve the strategic and operational quality Improvement for the CDC with an aim to gain accreditation through UKAS. UKAS is working with NHS England to establish a project to develop Accreditation for Community Diagnostic Centres (CDCs).

NHSE have stipulated that CDCs are to be accredited within 2 years of being set up. Over 170 CDCs have already been approved by NHSE to operate services which may include pathology, phlebotomy, point of care testing, diagnostic imaging, and physiological science services. As the national accreditation body, UKAS is the only organisation recognised to provide accreditation across healthcare diagnostic and scientific services. UKAS will now work with host Trusts and CDC providers to determine the most suitable approach to deliver accreditation across the relevant disciplines, and the scope and the timeframes that services are planning to work to.

Person Specification

Other Criteria

Essential

  • Managers are required to carry out their duties in a manner which complies with the Code of Conduct for NHS Managers Directions 2002.

Skills & Behaviours

Essential

  • Promotes a patient centred organisational culture.

Desirable

  • Accountable for own actions & the consequences of interventions with individuals & groups.

Experience

Essential

  • Substantial experience working at a senior manager/ Matron level with line management responsibilities.

Desirable

  • Considerable experience in managing/facilitating complex, multi-agency and whole systems organisation/service changes, delivering successful service transformation project on time and to budget.

Qualifications

Essential

  • Masters Degree in relevant subject or equivalent experiential learning in addition to first Degree.

Desirable

  • Post graduate certificate/diploma in Service Redesign applied methodologies or similar subject
Person Specification

Other Criteria

Essential

  • Managers are required to carry out their duties in a manner which complies with the Code of Conduct for NHS Managers Directions 2002.

Skills & Behaviours

Essential

  • Promotes a patient centred organisational culture.

Desirable

  • Accountable for own actions & the consequences of interventions with individuals & groups.

Experience

Essential

  • Substantial experience working at a senior manager/ Matron level with line management responsibilities.

Desirable

  • Considerable experience in managing/facilitating complex, multi-agency and whole systems organisation/service changes, delivering successful service transformation project on time and to budget.

Qualifications

Essential

  • Masters Degree in relevant subject or equivalent experiential learning in addition to first Degree.

Desirable

  • Post graduate certificate/diploma in Service Redesign applied methodologies or similar subject

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

General Manager

Leigh Hawkins

leigh.hawkins3@nhs.net

Date posted

13 March 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

C9298-TEX-0072

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Supporting documents

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