Job summary
Planned Interview
Date
23/04/2026
The
Speciality and Integrated Medicine CSU are seeking to recruit a full time
(37.5 hours) permanent, highly motivated and enthusiastic person within the
Endocriniology and Bone Health Department. The successful candidate will work
alongside other members of the admin team to support the Bone Health Service
and wider clinical team within a supportive and encouraging environment. This
post will be to provide a high standard of secretarial and admin duties to
our patients and clinical team, working closely within a multi disciplinary
team in a structured environment. You will work alongside the bone health
team to prepare, record and action any outcomes from the bone MDT meetings.
Were
looking for someone with great communication skills, strong IT knowledge, and
solid clerical experience. Youll need to be able to manage your own
workload, but also work well as part of a team.
Working
hours are 08:0016:00, and theres room for flexible working while keeping
within our flexible working approach.
If
youre looking for a role where you can make a real difference, be part of a
friendly, supportive team, and develop your skills, this could be the perfect
fit for you.
Please
note that interviews will be held on 23 April 2026
Main duties of the job
Key
Responsibilities:
Keep patient records up to date and
accurate on our admin systems.
Type up clinical letters and other
patient correspondence for consultants and the clinical team using EPRO.
Respond to emails from clinicians
or team members, sorting things out where you can or passing them on to the
right person.
Take patient calls in a helpful and
professional way, staying discreet and making sure any follow-ups are done.
Work closely with clinicians and
team members to help the department run smoothly.
Support the bone health service by
organising and attending MDT meetings and actioning any follow up outcomes.
Contribute to the timely upkeep of
the FLS (fracture liaison service) national database along side other team
members.
Update, monitor and outcome the
bone health virtual lists.
Organise your workload to keep on
top of departmental priorities.
Take on other duties as needed,
guided by the Senior Medical Secretary, as the service needs change.
About us
The
Endocrinology admin team is made up of 1 Senior Medical Secretary, 3 Medical
Secretaries, 2 Clerk/Typists, and 1 MDT Administrator. The team is
hardworking, knowledgeable, and a genuinely fun and supportive group to work
with.
The
Endocrinology department is a busy and exciting place, offering plenty of
opportunities to learn more about the service and the wider CSU. Leeds
Teaching Hospitals is a fantastic organisation to be part of, with lots of
new and interesting opportunities available for staff development.
This
role is based at St Jamess Hospital within a friendly, fast-paced
department. Youll need to be able to prioritise your workload, manage
multiple tasks, and use your initiative. Teamwork is essential, so youll
also be collaborating closely with a supportive group of colleagues.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
Key
Responsibilities:
Keep patient records up to date and
accurate on our admin systems.
Type up clinical letters and other
patient correspondence for consultants and the clinical team using EPRO.
Respond to emails from clinicians
or team members, sorting things out where you can or passing them on to the
right person.
Take patient calls in a helpful and
professional way, staying discreet and making sure any follow-ups are done.
Work closely with clinicians and
team members to help the department run smoothly.
Support the bone health service by
organising and attending MDT meetings and actioning any follow up outcomes.
Contribute to the timely upkeep of
the FLS (fracture liaison service) national database along side other team
members.
Update, monitor and outcome the
bone health virtual lists.
Organise your workload to keep on
top of departmental priorities.
Take on other duties as needed,
guided by the Senior Medical Secretary, as the service needs change.
Job description
Job responsibilities
Key
Responsibilities:
Keep patient records up to date and
accurate on our admin systems.
Type up clinical letters and other
patient correspondence for consultants and the clinical team using EPRO.
Respond to emails from clinicians
or team members, sorting things out where you can or passing them on to the
right person.
Take patient calls in a helpful and
professional way, staying discreet and making sure any follow-ups are done.
Work closely with clinicians and
team members to help the department run smoothly.
Support the bone health service by
organising and attending MDT meetings and actioning any follow up outcomes.
Contribute to the timely upkeep of
the FLS (fracture liaison service) national database along side other team
members.
Update, monitor and outcome the
bone health virtual lists.
Organise your workload to keep on
top of departmental priorities.
Take on other duties as needed,
guided by the Senior Medical Secretary, as the service needs change.
Person Specification
Qualifications
Essential
- Audio typing/Word Processing Skills RSA II or equivalent experience
Desirable
Experience
Essential
- One year secretarial experience
- Using Microsoft office packages
- Including word, excel and PowerPoint
- Prioritising and managing workload to meet deadlines
- Use of patient information systems, such as PAS
Desirable
- Liaising with a variety of sources to provide information when required
- Previous healthcare experience
- Use of PPM and other department-relevant systems
Skills & behaviours
Essential
- Interpersonal and communication skills.
- A broad understanding of medical terminology and its use within clinical correspondence
- Organisational skills and time management.
- Understanding of customer care principles.
- Ability to work as part of a team.
- Knowledge and application of the Data Protection Act in relation to patient confidentiality and the appropriate care of patient information.
- Ability to deal with enquiries in an appropriate and supportive manner.
- Ability to deal with sensitive and emotive information.
- Use of tact, diplomacy and sensitivity with wide range of people and in various situations
Desirable
- Understanding of relevant Trust standards and other NHS waiting time standards e.g. 5-day turnaround of clinical correspondence, 18 week wait for patients.
Person Specification
Qualifications
Essential
- Audio typing/Word Processing Skills RSA II or equivalent experience
Desirable
Experience
Essential
- One year secretarial experience
- Using Microsoft office packages
- Including word, excel and PowerPoint
- Prioritising and managing workload to meet deadlines
- Use of patient information systems, such as PAS
Desirable
- Liaising with a variety of sources to provide information when required
- Previous healthcare experience
- Use of PPM and other department-relevant systems
Skills & behaviours
Essential
- Interpersonal and communication skills.
- A broad understanding of medical terminology and its use within clinical correspondence
- Organisational skills and time management.
- Understanding of customer care principles.
- Ability to work as part of a team.
- Knowledge and application of the Data Protection Act in relation to patient confidentiality and the appropriate care of patient information.
- Ability to deal with enquiries in an appropriate and supportive manner.
- Ability to deal with sensitive and emotive information.
- Use of tact, diplomacy and sensitivity with wide range of people and in various situations
Desirable
- Understanding of relevant Trust standards and other NHS waiting time standards e.g. 5-day turnaround of clinical correspondence, 18 week wait for patients.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
