Job summary
The
Diabetes department based in Beckett Wing have an exciting opportunity for a
full time Band 3 Database Support Officer to join our very friendly and
approachable team consisting of medical secretaries and administrative staff.
We work very closely with our clinical and admin teams forging strong
relationships to deliver the best care for our services users.
Previous
experience in data collection would be an advantage for this role.
The
interview date for this role will be on Friday 6th February.
For
further information please contact Noreen Akhtar Senior Medical Secretary via
email noreen.akhtar1@nhs.net
Main duties of the job
We
are looking for a highly motivated team player who can work to a high
professional standard to join the Diabetes admin team.
The
successful candidate will be responsible for the timely submission of the
data for the National Diabetes Audit.
This role requires a high level of concentration and will involve
extracting data from several different areas and uploading them directly onto
the national database.
You
will also be repsonsible for collecting the data for the National Diabetes
Foot Audit.
General
adhoc administrative tasks will also be expected as and when required.
About us
The
diabetes admin team comprises of 1 senior medical secretary, 3 medical
secretaries, 2 clerk/typists and the database support officer (this
post) The team are hardworking, very
knowledgeable and are a great bunch of people who are fun to be around.
The
Diabetes Centre is a busy and exciting department that offers an ample number
of opportunities to learn more about the service, and the CSU. Leeds Teaching Hospitals is great to be a
part of as it has lots of new and interesting opportunities made available
for staff.
This
post is based at the St James Hospital in a busy but friendly department, and
you will be expected to prioritise your workload to meet the demands of the
role. The successful candidate will
need to have the ability to work using their own initiative.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
We
are looking for a highly motivated team player who can work to a high
professional standard to join the Diabetes admin team.
The
successful candidate will be responsible for the timely submission of the
data for the National Diabetes Audit.
This role requires a high level of concentration and will involve
extracting data from several different areas and uploading them directly onto
the national database.
You
will also be repsonsible for collecting the data for the National Diabetes
Foot Audit.
General
adhoc administrative tasks will also be expected as and when required.
Job description
Job responsibilities
We
are looking for a highly motivated team player who can work to a high
professional standard to join the Diabetes admin team.
The
successful candidate will be responsible for the timely submission of the
data for the National Diabetes Audit.
This role requires a high level of concentration and will involve
extracting data from several different areas and uploading them directly onto
the national database.
You
will also be repsonsible for collecting the data for the National Diabetes
Foot Audit.
General
adhoc administrative tasks will also be expected as and when required.
Person Specification
Skills & behaviours
Essential
- Abides by the Trust policy on standards of business conduct
- Committed to continuous active personal development involving formal training and personal study
- Develops effective working relationships with all professional contacts in all disciplines
- Works to a high degree of accuracy within tight deadlines
- Personal Attention to detail Methodical Good Time Keeping Motivated Professional attitude and behaviour Able to adapt to service led changes Flexible approach to working
- Communication Literacy Numeracy Verbal, non-verbal Able to communicate with all levels of staff
- Responsibility to others Customer Care skills Reliable Trustworthy Adaptable
- Ability to prioritise, plan and organise own workload
- Ability to use and act on own initiative
- Able to work on own initiative, including prioritising, planning and organising own workload, within agreed departmental guidelines
- Ability to work as a team and adapt to the requirements of team
- Enthusiasm for the role
- Good interpersonal skills
- Professional attitude
- Understanding of the need for confidentiality and discretion, Flexible approach to working practices, Personable, patient, sensitive and flexible, Willing to learn new skills
Desirable
- Proficient in the use of Microsoft office spread sheets, power point, databases etc.
- Excellent communication skills written & verbal
- Good command of spoken & written English
- Ability to work on own initiative within agreed guidelines
- Team working
- Prioritising workloads
- Able to fulfil Occupational Health requirements for the post, including: Able to locate and collect patient and other documentation from around Trust sites.
- Able to use departmental equipment to file and retrieve documentation.
Qualifications
Essential
- Educated to GCSE English Language and Mathematics Minimum Grade C or equivalent
- Need to be able to demonstrate high level competence and use of a number of DATABASES - Excel, Access.
- Willing to undergo training as required.
- Ability to train system users on processes/procedures
Desirable
- UKCHIP certified
- NVQ2 or Equivalent
- Training Experience
- ECDL or equivalent
Experience
Essential
- Knowledge of Microsoft packages and e-mail
- Be aware of, and demonstrate commitment to the Trusts and Departmental policies and procedures
- Be aware of the Data Protection Act and take appropriate care of patient information
- A good knowledge of the NHS, preferably with a patient administration/Information background
- Experience in Patient Administration
- Knowledge of one or more computer system (s), software and procedures
- IT Skills (including use of spread-sheets and databases)
- Understanding of the need for high quality data
- Methodologies of data validation
- Insight into duties and responsibilities of post
- Good analytical skills -ability to assess and resolve issues
- Ability to communicate clearly and effectively at all levels
- Excellent organisational skills, including the ability to multi-task and meet deadlines
- Experience in Patient Administration
Desirable
- Standard Operating Procedures (SOPs)
- Understanding of the NHS and specifically of information requirements Knowledge of Clinical Information Systems
- Working knowledge of NHS Systems
- System Analysis experience
Person Specification
Skills & behaviours
Essential
- Abides by the Trust policy on standards of business conduct
- Committed to continuous active personal development involving formal training and personal study
- Develops effective working relationships with all professional contacts in all disciplines
- Works to a high degree of accuracy within tight deadlines
- Personal Attention to detail Methodical Good Time Keeping Motivated Professional attitude and behaviour Able to adapt to service led changes Flexible approach to working
- Communication Literacy Numeracy Verbal, non-verbal Able to communicate with all levels of staff
- Responsibility to others Customer Care skills Reliable Trustworthy Adaptable
- Ability to prioritise, plan and organise own workload
- Ability to use and act on own initiative
- Able to work on own initiative, including prioritising, planning and organising own workload, within agreed departmental guidelines
- Ability to work as a team and adapt to the requirements of team
- Enthusiasm for the role
- Good interpersonal skills
- Professional attitude
- Understanding of the need for confidentiality and discretion, Flexible approach to working practices, Personable, patient, sensitive and flexible, Willing to learn new skills
Desirable
- Proficient in the use of Microsoft office spread sheets, power point, databases etc.
- Excellent communication skills written & verbal
- Good command of spoken & written English
- Ability to work on own initiative within agreed guidelines
- Team working
- Prioritising workloads
- Able to fulfil Occupational Health requirements for the post, including: Able to locate and collect patient and other documentation from around Trust sites.
- Able to use departmental equipment to file and retrieve documentation.
Qualifications
Essential
- Educated to GCSE English Language and Mathematics Minimum Grade C or equivalent
- Need to be able to demonstrate high level competence and use of a number of DATABASES - Excel, Access.
- Willing to undergo training as required.
- Ability to train system users on processes/procedures
Desirable
- UKCHIP certified
- NVQ2 or Equivalent
- Training Experience
- ECDL or equivalent
Experience
Essential
- Knowledge of Microsoft packages and e-mail
- Be aware of, and demonstrate commitment to the Trusts and Departmental policies and procedures
- Be aware of the Data Protection Act and take appropriate care of patient information
- A good knowledge of the NHS, preferably with a patient administration/Information background
- Experience in Patient Administration
- Knowledge of one or more computer system (s), software and procedures
- IT Skills (including use of spread-sheets and databases)
- Understanding of the need for high quality data
- Methodologies of data validation
- Insight into duties and responsibilities of post
- Good analytical skills -ability to assess and resolve issues
- Ability to communicate clearly and effectively at all levels
- Excellent organisational skills, including the ability to multi-task and meet deadlines
- Experience in Patient Administration
Desirable
- Standard Operating Procedures (SOPs)
- Understanding of the NHS and specifically of information requirements Knowledge of Clinical Information Systems
- Working knowledge of NHS Systems
- System Analysis experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
