Job summary
The
Diabetes department based in Beckett Wing have an exciting opportunity for a
full time Band 3 Medical Secretary to join our very friendly and approachable
team consisting of medical secretaries and administrative staff. We work very
closely with our consulting and admin teams forging strong relationships to
deliver the best care for our services users.
Previous
secretarial experience would be an advantage for this role.
The
interview date for this role will be on Friday 5th September.
For
further information please contact Noreen Akhtar Senior Medical Secretary
via email noreen.akhtar1@nhs.net
Main duties of the job
We
are looking for a team player who can work to a high professional standard to
join the Diabetes admin team.
The
successful candidate will be responsible for the timely production of clinic
letters.
- Cancelling/rebooking
clinic as and when required.
- Handling
patient enquiries by telephone, email or in person.
- Arrange
and prepare meeting agendas, take minutes and circulate.
- Liaise
with staff, patients and other organisations.
- General
adhoc administrative tasks as required.
- Dealing
with incoming/outgoing post.
- Changing/booking
appointments as required.
- Assisting
with the accurate recording of Diabetes technology.
- The
post holder would be required to support the Diabetes Limb Salvage Service
MDT.
About us
The
diabetes admin team comprises of 1 senior medical secretary, 2 medical
secretaries, 2 clerk/typists and 1 data manager. The team are hardworking, very
knowledgeable and, they are a great bunch of people who are fun to be around.
The
Diabetes Centre is a busy and exciting department that offers an ample number
of opportunities to learn more about the service, and the CSU. Leeds Teaching Hospitals is great to be a
part of as it has lots of new and interesting opportunities made available
for staff.
This
post is based at the St James Hospital in a busy but friendly department, and
you will be expected to prioritise your workload and undertake multiple
tasks. The successful candidate will
need to have the ability to work using their own initiative but also teamwork
is essential.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
To provide a comprehensive and
high-quality secretarial service to support the multi-disciplinary teams
(Consultants, their medical teams e.g. junior medical staff or specialist
nursing staff as appropriate) in delivering high quality care to the patients
of Leeds and beyond. This role will additionally make a key contribution in
improving the patient experience by supporting Directorate teams with the
movement of patients through their 18-week pathway or other national waiting
time standards as appropriate.
Please see the attached job description for further information.
Job description
Job responsibilities
To provide a comprehensive and
high-quality secretarial service to support the multi-disciplinary teams
(Consultants, their medical teams e.g. junior medical staff or specialist
nursing staff as appropriate) in delivering high quality care to the patients
of Leeds and beyond. This role will additionally make a key contribution in
improving the patient experience by supporting Directorate teams with the
movement of patients through their 18-week pathway or other national waiting
time standards as appropriate.
Please see the attached job description for further information.
Person Specification
Skills & behaviours
Essential
- Interpersonal and communication skills.
- Organisation and time management skills.
- Understanding of customer care principles.
- A broad understanding of medical termin0logy and its use within clinical correspondence.
- Ability to work as part of a team.
- Ability to communicate sensitively using tact and diplomacy.
- Able to deal with sensitive information and enquiries in an appropriate and supportive manner.
Desirable
- A good understanding of Trust Standards and National Waiting time standards.
Additional Requirements
Essential
- Adaptability and willingness to learn skills associated with role as may be required.
- Knowledge of the Data Protection Act in relation to patient confidentiality.
Experience
Essential
- Using a variety of Microsoft office packages including word, excel and PowerPoint.
- Using patient information systems such as PAS.
- Prioritising and managing workload to meet deadlines.
- Liaising with a variety of sources.
- At least one year of secretarial experience.
Desirable
- Using trust/departmental systems such as PPM.
- Previous administrative experience in a healthcare setting.
Qualifications
Essential
- Good standard of education.
- Audiotyping.
Desirable
Person Specification
Skills & behaviours
Essential
- Interpersonal and communication skills.
- Organisation and time management skills.
- Understanding of customer care principles.
- A broad understanding of medical termin0logy and its use within clinical correspondence.
- Ability to work as part of a team.
- Ability to communicate sensitively using tact and diplomacy.
- Able to deal with sensitive information and enquiries in an appropriate and supportive manner.
Desirable
- A good understanding of Trust Standards and National Waiting time standards.
Additional Requirements
Essential
- Adaptability and willingness to learn skills associated with role as may be required.
- Knowledge of the Data Protection Act in relation to patient confidentiality.
Experience
Essential
- Using a variety of Microsoft office packages including word, excel and PowerPoint.
- Using patient information systems such as PAS.
- Prioritising and managing workload to meet deadlines.
- Liaising with a variety of sources.
- At least one year of secretarial experience.
Desirable
- Using trust/departmental systems such as PPM.
- Previous administrative experience in a healthcare setting.
Qualifications
Essential
- Good standard of education.
- Audiotyping.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
