Job summary
Provide
a high standard of clerical administrative service to patients and the
department, adhering to departmental guidelines and policies.
The
jobholder will receive and check documentation, reports, patient information,
processing appropriately, including entering information on to the
appropriate IT system, and retrieve information as and when required. Manage
appointment bookings and will be first point of contact in relation to
managing and maintaining the VHR screening programme. Working alongside,
Service Managers and other internal and external teams.
Supporting
the delivery of a high standard of service to patients, staff and Trust
departments.
Expected Shortlisting
Date
21/04/2026
Planned Interview
Date
01/05/2026
Main duties of the job
The
jobholder will place a high value on the quality of service by ensuring that
all patient documentation is received and checked, and processed
appropriately, in line with departmental procedures.
Respect
the contribution of all members within the team / department and the
importance of working together to ensure a high standard of patient care.
Commitment
to contributing to a quality service in an efficient and effective manner,
implementing agreed improvements to reflect services needs / changes.
Recognise
the importance of Data Protection and Confidentiality.
Be
aware of what information can be disclosed to staff, patients and other
agencies.
Have
a logical and problem-solving approach.
Integrity,
openness and honesty.
Able
to work across both Trust main sites.
Ability
to priorities own workload
Work
as part of a Team
About us
The
Leeds Teaching Hospitals NHS Trust (LTHT) is one of the largest trusts in the
UK & includes one of the largest teaching hospitals in Europe, who have
the vision to be recognised as 'The Best Place to Work'.
Our
team are proud & committed to working for Leeds Teaching Hospital, we
strive to deliver the best services possible with outstanding benefits, which
include:
An
attractive NHS Pension scheme
Generous
annual leave entitlement with 27 days plus Bank holidays for new starters,
further increasing after 5 years service
Staff
Health & Wellbeing support
Training
& Development
LTHT
believes in a strong patient centred approach and aims to provide a good work
life balance.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
To
provide administrative and clerical support to Breast Services.
The
post holder will be responsible for the provision of a full and effective
administrative and clerical support service to the Breast Service. You will
also be responsible for inputting data onto the departmental database system
and producing reports as required. The post holder will be expected to
arrange and plan their own work on a day-to-day basis within the overall
demands and priorities of the department.
You will be first point of contact
for clients that fall within the Very High Risk programme.
Managing referrals and appointments
To provide a full clerical support
service to the department including organising, sorting and filing documents
and papers; dealing with incoming and outgoing paper and electronic post as
required; photocopying, faxing and distributing information by post or email;
typing letters and other documents
To deal with communications and ad
hoc enquiries from staff and service users, members of the public, and a wide
range of external organisations and professionals. Receiving and relaying
general verbal/written messages and responding by supplying straightforward
information and guidance or referring to the relevant member of the
department or other Trust staff as necessary.
To monitor stock levels and
re-order stationery and office supplies as required, and non-stock items as
necessary.
To record departmental expenditure
and petty cash requisitions, produce monthly updates and check against
financial statements. Collect petty cash as necessary.
To co-ordinate and keep records of
staff leave, absences and attendance at mandatory fire training.
To adhere to relevant Statutory
Instruments and Trust policies and guidelines e.g. Data Protection, Health
and Safety, Confidentiality and personnel policies and guidelines.
To maintain and develop the
departments web site on the Trust intranet. (Training will be given)
To contribute to the production of
information for distribution across the Trust and to other relevant
organisations.
Use departmental database for
recording appropriate information as requested and producing reports.
Any other duties commensurate with
the grade which may be required from time to time to
ensure the effective running of
the service.
Job description
Job responsibilities
To
provide administrative and clerical support to Breast Services.
The
post holder will be responsible for the provision of a full and effective
administrative and clerical support service to the Breast Service. You will
also be responsible for inputting data onto the departmental database system
and producing reports as required. The post holder will be expected to
arrange and plan their own work on a day-to-day basis within the overall
demands and priorities of the department.
You will be first point of contact
for clients that fall within the Very High Risk programme.
Managing referrals and appointments
To provide a full clerical support
service to the department including organising, sorting and filing documents
and papers; dealing with incoming and outgoing paper and electronic post as
required; photocopying, faxing and distributing information by post or email;
typing letters and other documents
To deal with communications and ad
hoc enquiries from staff and service users, members of the public, and a wide
range of external organisations and professionals. Receiving and relaying
general verbal/written messages and responding by supplying straightforward
information and guidance or referring to the relevant member of the
department or other Trust staff as necessary.
To monitor stock levels and
re-order stationery and office supplies as required, and non-stock items as
necessary.
To record departmental expenditure
and petty cash requisitions, produce monthly updates and check against
financial statements. Collect petty cash as necessary.
To co-ordinate and keep records of
staff leave, absences and attendance at mandatory fire training.
To adhere to relevant Statutory
Instruments and Trust policies and guidelines e.g. Data Protection, Health
and Safety, Confidentiality and personnel policies and guidelines.
To maintain and develop the
departments web site on the Trust intranet. (Training will be given)
To contribute to the production of
information for distribution across the Trust and to other relevant
organisations.
Use departmental database for
recording appropriate information as requested and producing reports.
Any other duties commensurate with
the grade which may be required from time to time to
ensure the effective running of
the service.
Person Specification
Skills & behaviours
Essential
- Well organised and able to work on own initiative.
- Able to work effectively as part of a small team.
- Able to relate effectively to a wide range of people with good interpersonal skills.
- Personable, patient, sensitive and flexible.
- Importance of maintaining confidentiality.
Additional Requirements
Essential
- Must be willing to work within the Trusts policies e.g. confidentiality, data protection, health and safety etc
- spreadsheet packages (Excel is used in the department) and databases (Datix is used in the department).
- Good written and verbal communication skills.
- Numerate
Qualifications
Essential
- GCSE in English and Maths or Equivalent
- Must be willing to attend relevant training courses
Desirable
- Basic computer/typing qualifications
Experience
Essential
- Competent in word processing, spreadsheet packages and in using databases.
- Knowledge of databases and how to generate reports.
- Good written and verbal communication skills.
- Good command of spoken and written English.
Desirable
- Experience in a health or social care setting.
- Personal or work experience of working with diversity e.g. disabled people, people from different cultures.
- Competent in using other software (such as Access databases and web authoring software).
Person Specification
Skills & behaviours
Essential
- Well organised and able to work on own initiative.
- Able to work effectively as part of a small team.
- Able to relate effectively to a wide range of people with good interpersonal skills.
- Personable, patient, sensitive and flexible.
- Importance of maintaining confidentiality.
Additional Requirements
Essential
- Must be willing to work within the Trusts policies e.g. confidentiality, data protection, health and safety etc
- spreadsheet packages (Excel is used in the department) and databases (Datix is used in the department).
- Good written and verbal communication skills.
- Numerate
Qualifications
Essential
- GCSE in English and Maths or Equivalent
- Must be willing to attend relevant training courses
Desirable
- Basic computer/typing qualifications
Experience
Essential
- Competent in word processing, spreadsheet packages and in using databases.
- Knowledge of databases and how to generate reports.
- Good written and verbal communication skills.
- Good command of spoken and written English.
Desirable
- Experience in a health or social care setting.
- Personal or work experience of working with diversity e.g. disabled people, people from different cultures.
- Competent in using other software (such as Access databases and web authoring software).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
