Leeds Teaching Hospitals

Administrative Officer (XN03)

The closing date is 07 October 2025

Job summary

An opportunity has arisen within the Radiology Clinical Service Unit for highly motivated and enthusiastic candidates to join the team as a Complex booker. We are looking for staff that are flexible and willing to cover a rota which may include evening and weekend shifts and which will also include possible working across our 5 sites.

This would be an ideal opportunity for someone looking to expand their experience and knowledge. We will in return offer support through a structured period of induction and training along with opportunities for professional development in a supportive environment.

The successful candidate will provide a comprehensive administrative/clerical service to the Radiology department in line with Trust departmental guidance and polices. Candidates will need excellent communication skills, the ability to work as part of a team and organise/prioritise their own workload as well as multitasking.

Expected Shortlisting Date

30/09/2025

Planned Interview Date

03/10/2025

Main duties of the job

Arranging appointments with patients over the telephone for Fast Track, Urgent and Routine appointments. These appointments can be very short notice.

Arranging and sending of appointments by letter.

Taking and receiving of calls from patients and internal staff members with queries using our Net Call telephone system

Processing patient referrals in a timely manner

Maintaining and inputting of patient data on our Radiology system

General office duties

About us

In Radiology we process around 10,000 examination referrals per month. If youre looking for an NHS career in Leeds, you couldnt come to a better place. Leeds Teaching Hospitals NHS Trust is one of the largest NHS Trusts in the UK, employing more than 15000 people across 7 hospitals over 6 sites. Were also the first major multi-site hospital in the UK to have adopted an under-one-roof approach to patient care, ensuring that we are among the best in the country for patient survival rates. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this The Leeds Way and its focus is on our values of being patient cantered, fair, collaborative, accountable and empowered.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

16 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-RAD-0292

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Job description

Job responsibilities

This role provides a high standard of clerical service and, where necessary, reception duties to the department, adhering to departmental guidelines and policies.

To undertake a range of clerical and administrative duties which will include receiving and checking documentation, reports and patient information, processing appropriately within departmental guidelines, entering information onto the appropriate IT system and retrieving information as and when required.

Please see the attached job description for further information.

Job description

Job responsibilities

This role provides a high standard of clerical service and, where necessary, reception duties to the department, adhering to departmental guidelines and policies.

Please see the attached job description for further information.

Person Specification

Qualifications

Essential

Education to GCSE grade C standard or equivalent or the ability to pass the Trusts Basic Literacy and Numeracy Test level 2

Desirable

Courses or training relevant to the role

Skills & behaviours

Essential

Must be able to prioritise workload and meet deadlines, example of when this has been used

Desirable

Flexible approach to working practices and duties When have you shown flexible working patterns

Experience

Essential

Able to work as part of a multidisciplinary team, when have you had to be professional towards patients/customers
Previous experience in an office environment over 12 months, what experience have you gained

Desirable

Knowledge and experience of using NHS systems, if so which systems and experience

Person Specification

Qualifications

Essential

Education to GCSE grade C standard or equivalent or the ability to pass the Trusts Basic Literacy and Numeracy Test level 2

Desirable

Courses or training relevant to the role

Skills & behaviours

Essential

Must be able to prioritise workload and meet deadlines, example of when this has been used

Desirable

Flexible approach to working practices and duties When have you shown flexible working patterns

Experience

Essential

Able to work as part of a multidisciplinary team, when have you had to be professional towards patients/customers
Previous experience in an office environment over 12 months, what experience have you gained

Desirable

Knowledge and experience of using NHS systems, if so which systems and experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)