Job summary
An
exciting opportunity has arisen for a permanent position within our ever
expanding, friendly Seacroft CDC Team. This would be an ideal opportunity for
someone looking to expand their experience and knowledge in the Trust. The
successful candidate will provide comprehensive admin support for the
Radiology team, based at Seacroft Hospital.
If
you are a high motivated, enthusiastic and hard-working individual who
thrives within a team - this could be the role for you!
Expected Shortlisting
Date
11/08/2025
Planned Interview
Date
25/08/2025
Main duties of the job
General
duties will include making patient appointments, answering telephone and
email enquiries from patients, GPs and other hospital departments whilst
adhering to departmental guidelines and policies.
Candidates
will need excellent communication skills, the ability to work as part of a
team, to work under minimal supervision and the ability to meet deadlines.
Previous experience of working in an office environment is desirable.
Microsoft
office or equivalent is an essential requirement to undertake this varied and
interesting role, along with a GCSE or equivalent in English and Maths.
About us
Seacroft
Radiology is a bustling peripheral department providing x-ray, CT and
ultrasound examinations. There are 2 x-ray suites, 2 CT scanners and 5
ultrasound rooms on-site at Seacroft catering for approximately 600 patients
per week.
Our
CSU is led by:
Dr
Damian Tolan - Clinical Director
Clare
Bridge - Head of Profession
Mike
Lupton - General Manager.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
Qualifications
Literate
and numerate
Education
to GCSE grade C standard or equivalent or the ability to pass the Trusts
Basic Literacy and Numeracy Test level 2
Good
command of spoken and written English
NVQ
2 or equivalent level of knowledge /experience in an office or customer care
environment
Knowledge/Experience
IT
skills including keyboard and data entry, with the ability to demonstrate
proficiency in the use of software
Knowledge
of relevant administrative systems and clerical procedures pertaining to the
department (acquired through job training)
Previous
clerical experience - this could include school/college work experience
Work
experience in a health or social care setting (desirable)
Previous
reception/customer care experience (desirable)
Training
Commitment
to undergo job training as required on:
a
range of Patient Administration and other Systems.
participate
in in-service and mandatory training
participate
in annual performance appraisal with commitment to agreed Personal
Development Plan (PDP)
Special
Knowledge
Insight
into role and responsibilities of post
Be
fully conversant with Trust policies and procedures and have complete
understanding of standards to be achieved.
Be
aware of key indicators and service level agreements within the department.
Disposition
/ Attitude
Able
to work as part of a multidisciplinary team
Able
to work on own initiative, within agreed departmental guidelines
Professional
attitude
Practical
Skills
Good
interpersonal skills
Effectively
communicate with patients and team members
Job description
Job responsibilities
Qualifications
Literate
and numerate
Education
to GCSE grade C standard or equivalent or the ability to pass the Trusts
Basic Literacy and Numeracy Test level 2
Good
command of spoken and written English
NVQ
2 or equivalent level of knowledge /experience in an office or customer care
environment
Knowledge/Experience
IT
skills including keyboard and data entry, with the ability to demonstrate
proficiency in the use of software
Knowledge
of relevant administrative systems and clerical procedures pertaining to the
department (acquired through job training)
Previous
clerical experience - this could include school/college work experience
Work
experience in a health or social care setting (desirable)
Previous
reception/customer care experience (desirable)
Training
Commitment
to undergo job training as required on:
a
range of Patient Administration and other Systems.
participate
in in-service and mandatory training
participate
in annual performance appraisal with commitment to agreed Personal
Development Plan (PDP)
Special
Knowledge
Insight
into role and responsibilities of post
Be
fully conversant with Trust policies and procedures and have complete
understanding of standards to be achieved.
Be
aware of key indicators and service level agreements within the department.
Disposition
/ Attitude
Able
to work as part of a multidisciplinary team
Able
to work on own initiative, within agreed departmental guidelines
Professional
attitude
Practical
Skills
Good
interpersonal skills
Effectively
communicate with patients and team members
Person Specification
Other Criteria
Essential
- Able to fulfil Occupational Health requirements for the post with reasonable adjustments as necessary,
Qualifications
Essential
- Literate / Numerate
- NVQ2 in Customer Care or an equivalent level of knowledge/experience
- Education to GCSE grade C standard or equivalent or the ability to pass the Trusts Basic Literacy and Numeracy Test level 2
Desirable
Experience
Essential
- Competent keyboard skills to maintain a high quality, accurate and efficient service (keyboard/data entry)
- Previous experience in an office environment (includes work experience at school or college)
- Commitment to undergo training as required
- Insight into duties and responsibilities of post
Desirable
- ECDL or equivalent
- Working knowledge of patient related databases
Skills and Behaviours
Essential
- Motivated, keen to learn
- Reliable
- Trustworthy
- Flexible approach to duties and working practices
- Good interpersonal skills
Person Specification
Other Criteria
Essential
- Able to fulfil Occupational Health requirements for the post with reasonable adjustments as necessary,
Qualifications
Essential
- Literate / Numerate
- NVQ2 in Customer Care or an equivalent level of knowledge/experience
- Education to GCSE grade C standard or equivalent or the ability to pass the Trusts Basic Literacy and Numeracy Test level 2
Desirable
Experience
Essential
- Competent keyboard skills to maintain a high quality, accurate and efficient service (keyboard/data entry)
- Previous experience in an office environment (includes work experience at school or college)
- Commitment to undergo training as required
- Insight into duties and responsibilities of post
Desirable
- ECDL or equivalent
- Working knowledge of patient related databases
Skills and Behaviours
Essential
- Motivated, keen to learn
- Reliable
- Trustworthy
- Flexible approach to duties and working practices
- Good interpersonal skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
