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Leeds Teaching Hospitals

Administrative Officer

The closing date is 29 April 2026

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Job summary

We are seeking to recruit an enthusiastic person to appoint to our Quality Team in the blood transfusion department as a Quality Administrative officer. We are looking for a Quality Administrative officer, who is passionate about having a key role in maintaining systems and databases to support service planning and the monitoring of performance of quality indicators. You will work as part of the quality team covering both of our transfusion laboratories at Leeds General Infirmary and St. Jamess University Hospital.You will work very closely with the Quality Manager whose key roles are to lead on Governance (Health and Safety, Risk Management and Quality Management) for Blood Transfusion with a focus on improving the effectiveness of the service in line with regulatory and accreditation body requirements. We are looking for someone with great communication skills and strong IT knowledge. You will be responsible for managing the Electronic Quality Management System. You will need to have the ability to manage your workload effectively, but also work well as part of a team.If you are looking for a role where you can make a real difference, be part of a friendly, supportive team, and develop your skills, this could be the perfect fit for you.

Main duties of the job

As a quality admin, you will have a formal role in the provision of a full and effective administrative and clerical support service to the Department/Service. You will also be responsible for managing the Electronic Quality Management System, helping to develop new quality systems and processes, managing databases and producing reports as required. You will be expected to arrange and plan your own work on a day-to-day basis within the overall demands and priorities of the department.

About us

Leeds Teaching Hospitals Our Trust: We are committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do. The Leeds Way values are: Patient centred, Fair Collaborative, Accountable, Empowered Leeds Pathology Services are based across three hospital sites at the Leeds Teaching Hospitals NHS Trust: The Leeds General Infirmary, Chapel Allerton and St James University Hospital. Pathology CSU vision statement The Pathology CSU will be a leading service of excellence, responsive to patients needs, providing an environment for our valued teams that promotes innovation and engagement We passionately believe in offering a world class service through our team of more than 740 dedicated professionals.

Details

Date posted

08 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-PATH-520

Job locations

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX


Job description

Job responsibilities

Key Responsibilities: Well organised and able to work on own initiative.Able to work effectively as part of a small team.Knowledge of a wide range of administrative proceduresUnderstanding of working in a complex organisationCompile reports for management meetings. Provision of admin support relating to management of quality and training records. E.g. auditing, compiling, archiving. Performing data manipulation routines to inform quality/performance indicators and summarise the information in the required format (e.g. dashboard). Day to day management of departmental databases relating to quality management. Help to manage the maintenance, calibration and servicing of laboratory equipment such as pipettes and thermometers, including performance of acceptance testing where required. To act as a system administrator for the electronic quality management system. To engage in department audit activities and training as required. To work with departmental leads to maintain and update the information made available to users via the Pathology Website. To help the department comply with accreditation body requirements by helping the quality manager to develop fit for purpose quality systems and processes. Following a period of training, to perform root cause analysis during routine duties. To provide a full clerical support service to the department including organising, sorting and filing documents and papers; dealing with incoming and outgoing paper and electronic post as required; photocopying, faxing and distributing information by post or email; typing letters and other documents. To deal with communications and ad hoc enquiries from staff and service users, members of the public, and a wide range of external organisations and professionals. Receiving and relaying general verbal/written messages and responding by supplying straightforward information and guidance or referring to the relevant member of the department or other Trust staff as necessary. To provide administrative support for meetings as required e.g. organising meetings including checking access arrangements, booking rooms and refreshments, sign language and ethnic minority language interpreters as appropriate, organising travel arrangements, administering expense forms, liaising with members regarding dates, sending out notice of meetings, agendas and minutes.To attend any service meetings as required. This could include welcoming participants, organising refreshments and taking minutes and typing them up and circulating them after approval.To contribute to the departments approach to continuous quality improvement by collating staff and user feedback in agreed formats.To work with the quality manager to deliver quality improvement projects and initiatives in line with departmental quality objectives.To undertake risk assessments including COSHH as part of on-going Trust and Departmental Health and Safety requirements (e.g. general risk assessments, fire safety).

Job description

Job responsibilities

Key Responsibilities: Well organised and able to work on own initiative.Able to work effectively as part of a small team.Knowledge of a wide range of administrative proceduresUnderstanding of working in a complex organisationCompile reports for management meetings. Provision of admin support relating to management of quality and training records. E.g. auditing, compiling, archiving. Performing data manipulation routines to inform quality/performance indicators and summarise the information in the required format (e.g. dashboard). Day to day management of departmental databases relating to quality management. Help to manage the maintenance, calibration and servicing of laboratory equipment such as pipettes and thermometers, including performance of acceptance testing where required. To act as a system administrator for the electronic quality management system. To engage in department audit activities and training as required. To work with departmental leads to maintain and update the information made available to users via the Pathology Website. To help the department comply with accreditation body requirements by helping the quality manager to develop fit for purpose quality systems and processes. Following a period of training, to perform root cause analysis during routine duties. To provide a full clerical support service to the department including organising, sorting and filing documents and papers; dealing with incoming and outgoing paper and electronic post as required; photocopying, faxing and distributing information by post or email; typing letters and other documents. To deal with communications and ad hoc enquiries from staff and service users, members of the public, and a wide range of external organisations and professionals. Receiving and relaying general verbal/written messages and responding by supplying straightforward information and guidance or referring to the relevant member of the department or other Trust staff as necessary. To provide administrative support for meetings as required e.g. organising meetings including checking access arrangements, booking rooms and refreshments, sign language and ethnic minority language interpreters as appropriate, organising travel arrangements, administering expense forms, liaising with members regarding dates, sending out notice of meetings, agendas and minutes.To attend any service meetings as required. This could include welcoming participants, organising refreshments and taking minutes and typing them up and circulating them after approval.To contribute to the departments approach to continuous quality improvement by collating staff and user feedback in agreed formats.To work with the quality manager to deliver quality improvement projects and initiatives in line with departmental quality objectives.To undertake risk assessments including COSHH as part of on-going Trust and Departmental Health and Safety requirements (e.g. general risk assessments, fire safety).

Person Specification

Experience

Essential

  • Previous Clinical/ Administrative experience

Desirable

  • Work experience in a health or social care settingCompetent in using other software

Additional requirements

Essential

  • Competent in word processing, spreadsheet packages and databases

Qualifications

Essential

  • GCSE in English and Maths or Equivalent

Desirable

  • Basic computer/typing qualificationsKnowledge of databases and how to generate reports

Skills & Behaviours

Essential

  • Good written and verbal communication skillsWell organised and able to work on own initiative

Desirable

  • A good awareness of and understanding of issues surrounding diversity and patient involvement
Person Specification

Experience

Essential

  • Previous Clinical/ Administrative experience

Desirable

  • Work experience in a health or social care settingCompetent in using other software

Additional requirements

Essential

  • Competent in word processing, spreadsheet packages and databases

Qualifications

Essential

  • GCSE in English and Maths or Equivalent

Desirable

  • Basic computer/typing qualificationsKnowledge of databases and how to generate reports

Skills & Behaviours

Essential

  • Good written and verbal communication skillsWell organised and able to work on own initiative

Desirable

  • A good awareness of and understanding of issues surrounding diversity and patient involvement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Quality Manager

Rachel Allan

Rachel.allan2@nhs.net

01132067590

Details

Date posted

08 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-PATH-520

Job locations

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX


Supporting documents

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