Leeds Teaching Hospitals

Quality Team Associate - Supervisor (XN04)

This job is now closed

Job summary

Expected Shortlisting Date

20/02/2025

Planned Interview Date

25/02/2025

The Department of Blood Sciences is seeking to recruit a Quality Team Supervisor to help support, deliver and improve the service we provide to our patients. This is an exciting time to join one of the largest Pathology departments in the country, and in advance of moving to our new 'Centre for Laboratory Medicine' building (on the St. Jamess University Hospital site) and new Acute Hospital Laboratory (on the Leeds General Infirmary site) in spring 2025.

As a Quality Team Supervisor you will ensure the delivery of the Quality Management System in a robust and consistent manner by co-ordinating the activities of the departmental quality team. This team supports audits, risk assessments and service improvement activities within the department. The team is also supporting the various Building the Leeds Way projects which the department is involved in.

Main duties of the job

Ideally you will have experience of quality related activities such as risk assessments and auditing. You will have excellent IT skills and able to collate and manipulate data efficiently to ensure that the health of the quality management system is under continual and robust review. You will be involved in other IT activities such as updating websites and coordinating activities of our QPulse system.

You will have a passion for service improvement and be an excellent communicator. Previous experience in an administrative or supervisory role would be advantageous, as would experience in training others, and of QPulse/Datix. However, full training will be provided.

You will be able to work flexibly in this role to ensure that all tasks are completed on time and to the required standard. We encourage all candidates to contact us to discuss the role, offering laboratory visits for interested candidates. Please contact: Helen Pritchett, Acting Pathology Quality Lead: h.pritchett@nhs.net

About us

Our Pathology services operate across two large university teaching hospitals in the Leeds Metropolitan area with a population of around 2.3 million and provide services both regionally and nationally. In addition to the new laboratory projects, we are also working to deploy a West Yorkshire Association of Acute Trusts (WYAAT) regional LIMS, and a new Managed Pathology Service Contract. Construction on the new Leeds Children's Hospital is also about to start, which will include all in-patient maternity and specialist neonatal services to become the largest single site maternity centre in the UK.

The successful candidate will be well supported by the wider scientific and clinical teams. The Blood Sciences Department is accredited to ISO15189 and by the IBMS as a training laboratory in both Clinical Biochemistry and Haematology.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

29 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-PATH-398

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Job description

Job responsibilities

Quality Team Associates are responsible for supervising a team of quality administrators, ensuring that there is a robust and consistent approach to the delivery of audits and quality systems throughout the department.

This function is particularly critical to ensuring that compliance with documented systems and processes is achieved in all laboratory sections, in conformity with the requirements of regulatory and accreditation bodies.

For full details, please see attached job description and personal specification.

Job description

Job responsibilities

For full details, please see attached job description and personal specification.

Person Specification

Qualifications

Essential

GCSE in English and Maths or Equivalent

Desirable

Foundation or Honours degree in a healthcare science or related discipline

Additional Requirements

Essential

Able and willing to work across all sites within the Trust
Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)

Skills & behaviours

Essential

Use effective prioritisation, problem solving, judgement and delegation skills to effectively manage time of self and others
Able to relate to staff at all levels and establish a good rapport with staff being trained and supported with improvement initiatives
Must be willing to attend relevant training courses

Desirable

Good IT skills and computer literacy: able to produce and format complex documents, produce fit for purpose spread sheets and manipulate data for specified purposes
Good written and verbal communication skills

Experience

Essential

Knowledge of a wide range of administrative procedures
Proven record of good personal organisation and the ability to cope with short term and varied targets
Experience of training small or large teams, coaching and mentoring skills

Desirable

Basic level of knowledge and experience of quality management systems and accreditation body requirements
Experience in delivering audits and service improvement initiatives
Previous laboratory experience

Person Specification

Qualifications

Essential

GCSE in English and Maths or Equivalent

Desirable

Foundation or Honours degree in a healthcare science or related discipline

Additional Requirements

Essential

Able and willing to work across all sites within the Trust
Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)

Skills & behaviours

Essential

Use effective prioritisation, problem solving, judgement and delegation skills to effectively manage time of self and others
Able to relate to staff at all levels and establish a good rapport with staff being trained and supported with improvement initiatives
Must be willing to attend relevant training courses

Desirable

Good IT skills and computer literacy: able to produce and format complex documents, produce fit for purpose spread sheets and manipulate data for specified purposes
Good written and verbal communication skills

Experience

Essential

Knowledge of a wide range of administrative procedures
Proven record of good personal organisation and the ability to cope with short term and varied targets
Experience of training small or large teams, coaching and mentoring skills

Desirable

Basic level of knowledge and experience of quality management systems and accreditation body requirements
Experience in delivering audits and service improvement initiatives
Previous laboratory experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)