Leeds Teaching Hospitals

Cancer Pathway Manager (FIT Navigator) (XN04)

This job is now closed

Job summary

An exciting opportunity has arisen within Pathology to support the Faecal Immunochemical Test (FIT) Pathway. The LTHT FIT pathway is designed for patients with concerning colorectal symptoms (without rectal bleeding) where there is a GP suspicion of colorectal cancer and is used as part of the referral pathway for suspected colorectal cancer.

The Clinical Immunology Department has a vacancy to work within the FIT navigator team. This post works across the healthcare system providing comprehensive support to pathology, primary care and endoscopy through co-ordination of FIT requests and supporting patients and GPs throughout the diagnostic pathway.

Shortlisting date: 23/10/2024

Interview date: 31/10/2024

Main duties of the job

The post-holder will be able to demonstrate excellent organisational skills and will need good telephone communication skills; be able to work to agreed protocols, work well under pressure and use their initiative. We require an individual with experience of communicating with service users, ideally with some knowledge of pathology processes, administrative experience, competent IT skills and strong attention to detail. The post holder will be working within the FIT navigator team, liaising with patients, scientific and medical staff so will need good interpersonal skills, as well as excellent team working abilities.

Please note that telephone communication with patients is an essential requirement of this role.

About us

The FIT Navigator team is hosted within the Clinical Immunology department at Leeds Teaching Hospitals NHS Trust. The Clinical Immunology Department provides laboratory support to the wider Yorkshire region and processed over 500,000 requests in 2023/24. Tests performed include both automated and more specialised assays. As a department we aim to provide a consistently high quality and professional service to all our users, and the FIT Navigators are an important part of this friendly team.

We are currently located at Leeds General Infirmary, Great George Street, Leeds, but are expecting to relocate to our new purpose built laboratory at St James' Hospital, Beckett Street, Leeds during 2025.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

02 October 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-PATH-371

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Job description

Job responsibilities

The post-holder will communicate directly with patients by telephone to support and encourage them to return samples suitable for FIT testing, and provide communication across primary care, pathology and endoscopy to

support the FIT testing pathway. The post holder will provide safety netting for primary care by being the main

point of contact for GPs and practice staff relating to FIT testing. They will

support primary care in the follow-up of non-returned FIT tests by liaising with

GPs and supporting patients to complete the test.

The post holder will work with the Endoscopy Team ensuring patients with

positive FIT test results are escalated onto the 62 day cancer pathway.

The post holder will work both directly and indirectly with patients and their carers

using a range of IT systems to assist in coordinating the care of patients through

their hospital journey.

Job description

Job responsibilities

support the FIT testing pathway. The post holder will provide safety netting for primary care by being the main

point of contact for GPs and practice staff relating to FIT testing. They will

support primary care in the follow-up of non-returned FIT tests by liaising with

GPs and supporting patients to complete the test.

The post holder will work with the Endoscopy Team ensuring patients with

positive FIT test results are escalated onto the 62 day cancer pathway.

The post holder will work both directly and indirectly with patients and their carers

using a range of IT systems to assist in coordinating the care of patients through

their hospital journey.

Person Specification

Qualifications

Essential

GCSE English or equivalent qualification or demonstrable equivalent experience;

Experience

Essential

Experience of working within a healthcare setting in an administrative role;
Experience of working in a patient / customer -focused role;

Desirable

Experience of using health-care related IT systems;
Previous experience in a Pathology-based role may be an advantage;

Skills & Behaviours

Essential

A calm and professional attitude to work, able to remain diplomatic and approachable when under pressure;
Reliable and self-motivated; able to work effectively as part of a team to agreed protocols;
Able to remain focused, prioritise and manage work in a busy and changing environment;
Able to communicate effectively, patiently and confidently by telephone with a range of patients with differing needs;
Excellent attention to detail in both written and verbal tasks;

Person Specification

Qualifications

Essential

GCSE English or equivalent qualification or demonstrable equivalent experience;

Experience

Essential

Experience of working within a healthcare setting in an administrative role;
Experience of working in a patient / customer -focused role;

Desirable

Experience of using health-care related IT systems;
Previous experience in a Pathology-based role may be an advantage;

Skills & Behaviours

Essential

A calm and professional attitude to work, able to remain diplomatic and approachable when under pressure;
Reliable and self-motivated; able to work effectively as part of a team to agreed protocols;
Able to remain focused, prioritise and manage work in a busy and changing environment;
Able to communicate effectively, patiently and confidently by telephone with a range of patients with differing needs;
Excellent attention to detail in both written and verbal tasks;

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)