Job summary
An
exciting and new opportunity has arisen in the Outpatient CSU, to join our
team based at St James Hospital as a Project Support Officer.
The
successful candidate will provide support implementing and maintaining new
digital systems that are being developed and integrated within the service.
These transformational systems are patient focused to enhance their
experience, so there will be a requirement to highlight any aspects of
service improvement and risk where this may apply. The post holder must have
the ability to organise and support the team to achieve our Key Performance
Indicators.
The
Outpatient Clinical Service Unit are a diverse team of clinical and
non-clinical staff providing a service for Leeds General Infirmary, Chapel
Allerton Hospital, Seacroft Hospital, Wharfedale Hospital, St James
University Hospital and at Community Diagnostic Centres in Beeston and
Armley.
The
main attributes we are looking for include being flexible, diligent,
reliable, proactive, professional with an ability to remain calm under
pressure.
Flexible
working including some working from home can be supported in this role, but
regular on site working and travel between sites, is required to ensure
adequate support for the clinical and clerical teams.
We
welcome applications from people of all backgrounds and are committed to
recruiting inclusively.
Expected Shortlisting
Date
28/05/2025
Planned Interview
Date
04/06/2025
Main duties of the job
The
successful candidate will provide support implementing and maintaining new
digital systems that are being developed and integrated within the service.
These transformational systems are patient focused to enhance their
experience, so there will be a requirement to highlight any aspects of
service improvement and risk where this may apply. The post holder must have
the ability to organise and support the team to achieve our Key Performance
Indicators.
About us
Our
values are part of what make us different from other trusts, so we see this
as a strength, as well as a responsibility. They have been developed by our
staff and set out what they see as important to how we work. Our five values are:
Patient-centred
Collaborative
Fair
Accountable
Empowered
All
our actions and endeavours will be guided and evaluated through these values.
Additionally,
the following are core values which relate specifically to this post:
Commitment to providing the highest
level of administrative support to the Project Manager and other members of
the project team.
Commitment to providing project
administrative services which withstand the scrutiny of internal or external
audit.
Commitment to delivering a
high-quality service to Trust staff impacted by change.
Commitment to developing good
working relationships with team members and staff in areas impacted by
change.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
The
Trust is embarking upon several Transformational change programmes. The post holder will provide project
support skills to the Responsible Project Manager or Service Manager, as
required, and assist with or lead aspects of the following:
Ensure all project risks and issues
are logged and monitored.
Transition system integration into
Business as Usual.
Ensure project lessons are logged
and reported.
Administer aspects of the project
Communication Plans.
Provide support and training to
clinical and administrative staff impacted by the change programme.
Carry out benchmarking activities
under the guidance of the Responsible Project Manager or Implementation
Analyst.
Carry out system testing activities
under the guidance of the Responsible Project Manager or Service Manager.
Support the Responsible Project
Manager or Service Manager with meeting administration.
Contribute to training programme
development & implementation.
The post holder will often be
occasionally required to work without supervision.
Job description
Job responsibilities
The
Trust is embarking upon several Transformational change programmes. The post holder will provide project
support skills to the Responsible Project Manager or Service Manager, as
required, and assist with or lead aspects of the following:
Ensure all project risks and issues
are logged and monitored.
Transition system integration into
Business as Usual.
Ensure project lessons are logged
and reported.
Administer aspects of the project
Communication Plans.
Provide support and training to
clinical and administrative staff impacted by the change programme.
Carry out benchmarking activities
under the guidance of the Responsible Project Manager or Implementation
Analyst.
Carry out system testing activities
under the guidance of the Responsible Project Manager or Service Manager.
Support the Responsible Project
Manager or Service Manager with meeting administration.
Contribute to training programme
development & implementation.
The post holder will often be
occasionally required to work without supervision.
Person Specification
Qualifications
Essential
- Good standard of education to a minimum of GCSE.
- A willingness to undergo personal development and learn new skills.
Skills and Behaviours
Essential
- Ability to prioritise and organise own workload.
- Ability to work in different environments.
- Ability to communicate effectively at all levels.
- Ability to work across a range of Project strands.
- Professional attitude
- Flexible. Reliable
- Team worker.
Desirable
Other Criteria
Essential
- Knowledge of the Trust PAS system
- Good communicator (written & verbal).
- Good interpersonal skills
- . Knowledge of National e-RS system
Experience
Essential
- Can demonstrate good organisational skills.
- Confident in dealings with directors, managers and clinical staff.
- Experience of working in a structured project environment
- Can demonstrate an understanding of change management activities or experience of working on a change project.
- Ability to recognise project risks or issues and the implication for the project.
- MS Office products Word, Excel & PowerPoint.
- Email technology.
- Organisational and time management skills.
- Appreciation of confidentiality.
- Experience of working with multidisciplinary teams
- Knowledge of the Data Protection Act and patient confidentiality requirements.
Desirable
- Experience of training needs analysis.
- Working in a ward or other clinical environment.
- Working in an Acute Trust.
- Diary management experience.
- Administrative experience.
- Staff training experience.
- An understanding of PRINCE2.
- An understanding of Trust/NHS policy and procedure.
Person Specification
Qualifications
Essential
- Good standard of education to a minimum of GCSE.
- A willingness to undergo personal development and learn new skills.
Skills and Behaviours
Essential
- Ability to prioritise and organise own workload.
- Ability to work in different environments.
- Ability to communicate effectively at all levels.
- Ability to work across a range of Project strands.
- Professional attitude
- Flexible. Reliable
- Team worker.
Desirable
Other Criteria
Essential
- Knowledge of the Trust PAS system
- Good communicator (written & verbal).
- Good interpersonal skills
- . Knowledge of National e-RS system
Experience
Essential
- Can demonstrate good organisational skills.
- Confident in dealings with directors, managers and clinical staff.
- Experience of working in a structured project environment
- Can demonstrate an understanding of change management activities or experience of working on a change project.
- Ability to recognise project risks or issues and the implication for the project.
- MS Office products Word, Excel & PowerPoint.
- Email technology.
- Organisational and time management skills.
- Appreciation of confidentiality.
- Experience of working with multidisciplinary teams
- Knowledge of the Data Protection Act and patient confidentiality requirements.
Desirable
- Experience of training needs analysis.
- Working in a ward or other clinical environment.
- Working in an Acute Trust.
- Diary management experience.
- Administrative experience.
- Staff training experience.
- An understanding of PRINCE2.
- An understanding of Trust/NHS policy and procedure.
