Job summary
Previous Applicants Need Not Apply
Also please note that the salary is pro rata.
We
have a fantastic opportunity for the right candidates to join our Surgical
Oncology administrative team as a medical secretary. You will work closely with the Endocrine
surgeons, providing comprehensive secretarial support and ensuring all our
typing targets are met, supporting the various referral to treatment targets,
whilst also being responsible for patient admissions and other wider admin
duties. Your role will include taking
telephone calls from various departments in the Trust, our patients and other
clinical units. Candidates will need excellent communication skills, the
ability to work as part of a team, to work under minimal supervision and the
ability to meet deadlines. This is an opportunity to work in a supportive
experienced admin and clerical team.
We offer training and a wide range of development opportunities
helping you to become a key member of our team. The
successful candidate will be able to demonstrate excellent interpersonal and
communication skills with the ability to forge and maintain relationships. If
you enjoy being busy, having a varied day working to tight deadline and are
able to demonstrate good telephone manner, whilst being able to deal with
challenging queries, we look forward to hearing from you
Planned Interview
Date
Interviews to be held on 23/12 @ 08:30
Main duties of the job
There is 1 post available:
1 x Band 3 at 22.5 hours per week
Typing
of medical reports/patient details onto a computerised system.
Dealing
with correspondence, incoming and outgoing, that any senior member of the
department may require.
Dealing
with telephone enquiries from hospital staff, outside agencies and patients.
Typing
of medical letters onto the system.
General
clerical duties which include filing, photocopying and faxing.
Provide cover in reception eg act as reception clerk,
dealing with queries from patients, medical staff and outside agencies,
including telephone enquiries
About us
The
Surgical Oncology team consists of: Breast Surgery, Endocrine Surgery,
Gynaecology Oncology and Thoracic Surgery working with other colleagues in
the Oncology CSU. All teams work collaboratively to produce effective support
for our patients and clinical colleagues.
Our work is very busy, and at times can be challenging, but with
support from line managers and colleagues, we work to produce the optimum
service for our patients whilst supporting each other. We provide a comprehensive training package
and offer a wide range of training opportunities to help you develop your
skills and to support career ambitions.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
. JOB PURPOSE/SUMMARY
The
post holder will work closely with the consultant body within a supportive
and encouraging environment within the Endocrine team. General duties will
include the typing of correspondence, clinic letters, and discharge
summaries, admission work, dealing with telephone enquiries and supporting
the various referrals to treatment targets.
RSA
II in audio typing or equivalent experience is a desired requirement to
undertake this varied and interesting role, along with a good standard of
English. We offer support through a structured period of induction, and
opportunities for professional development in a supportive environment.
. PRINCIPAL DUTIES & AREAS OF
RESPONSIBILITY
Typing
of medical reports/patient details onto a computerised system.
Dealing
with correspondence, incoming and outgoing, that any senior member of the
department may require.
Dealing
with telephone enquiries from hospital staff, outside agencies and patients.
Typing
of medical letters onto the system.
General
clerical duties which include filing, photocopying and faxing.
Provide
cover in reception eg act as reception clerk, dealing with queries from
patients, medical staff and outside agencies, including telephone enquiries.
Other
duties
To
liaise with colleagues and other disciplines as necessary.
To
maintain knowledge of office equipment based in the Department.
To
participate in the appraisal process as outlined by Trust policies and
procedures.
To
take on additional and changing duties commensurate with the grade as defined
by the APSC in response to demands made upon the Department.
The
post holder will work closely with the consultant body within a supportive
and encouraging environment within the Breast and Endocrine team. General
duties will include the typing of correspondence, clinic letters, and
discharge summaries, dealing with telephone enquiries and supporting the
various referrals to treatment targets.
. THE LEEDS WAY VALUES
Our
values are part of what make us different from other trusts, so we see this
as a strength, as well as a responsibility. They have been developed by our
staff and set out what they see as important to how we work. Our five values are:
Patient-centred
Collaborative
Fair
Accountable
Empowered
All
our actions and endeavours will be guided and evaluated through these values
Additionally,
the following are core values which relate specifically to this post:
Be
of a mature, pleasant and friendly nature.
A sense of humour is advantageous.
Have
a flexible approach to their work.
Be
committed and focused to provide a quality service that meets the needs of
patients, staff and other health professionals.
Be
able to communicate at all levels with a professional manner, showing
politeness and empathy towards patients and their families.
Have
an ability to learn by ones mistakes.
Job description
Job responsibilities
. JOB PURPOSE/SUMMARY
The
post holder will work closely with the consultant body within a supportive
and encouraging environment within the Endocrine team. General duties will
include the typing of correspondence, clinic letters, and discharge
summaries, admission work, dealing with telephone enquiries and supporting
the various referrals to treatment targets.
RSA
II in audio typing or equivalent experience is a desired requirement to
undertake this varied and interesting role, along with a good standard of
English. We offer support through a structured period of induction, and
opportunities for professional development in a supportive environment.
. PRINCIPAL DUTIES & AREAS OF
RESPONSIBILITY
Typing
of medical reports/patient details onto a computerised system.
Dealing
with correspondence, incoming and outgoing, that any senior member of the
department may require.
Dealing
with telephone enquiries from hospital staff, outside agencies and patients.
Typing
of medical letters onto the system.
General
clerical duties which include filing, photocopying and faxing.
Provide
cover in reception eg act as reception clerk, dealing with queries from
patients, medical staff and outside agencies, including telephone enquiries.
Other
duties
To
liaise with colleagues and other disciplines as necessary.
To
maintain knowledge of office equipment based in the Department.
To
participate in the appraisal process as outlined by Trust policies and
procedures.
To
take on additional and changing duties commensurate with the grade as defined
by the APSC in response to demands made upon the Department.
The
post holder will work closely with the consultant body within a supportive
and encouraging environment within the Breast and Endocrine team. General
duties will include the typing of correspondence, clinic letters, and
discharge summaries, dealing with telephone enquiries and supporting the
various referrals to treatment targets.
. THE LEEDS WAY VALUES
Our
values are part of what make us different from other trusts, so we see this
as a strength, as well as a responsibility. They have been developed by our
staff and set out what they see as important to how we work. Our five values are:
Patient-centred
Collaborative
Fair
Accountable
Empowered
All
our actions and endeavours will be guided and evaluated through these values
Additionally,
the following are core values which relate specifically to this post:
Be
of a mature, pleasant and friendly nature.
A sense of humour is advantageous.
Have
a flexible approach to their work.
Be
committed and focused to provide a quality service that meets the needs of
patients, staff and other health professionals.
Be
able to communicate at all levels with a professional manner, showing
politeness and empathy towards patients and their families.
Have
an ability to learn by ones mistakes.
Person Specification
Qualifications
Essential
- Good general standard of education
- RSA II typing/word processing or equivalent
- Audio typing
- Microsoft Word for Windows
- Keyboard/data entry skills are essential
Desirable
- ECDL certificate or working towards
- Other Microsoft applications e.g. Excel
- Good communication skills are required, both written and oral.
Experience
Desirable
- Experience in a secretarial role
- Knowledge of Medical Terminology
- Hospital and/or general public experience
- The post holder would be expected to develop their understanding and use of information technology.
Additional Requirements
Essential
- Good interpersonal and communication skills
- Accurate typing and spelling ability
- Good telephone skills
- Able to use own initiative
- Be honest, trustworthy polite and helpful
- Be professional in appearance and conduct
- To familiarise him/herself with the basic work and procedures of the department in order to answer patient enquiries and provide an effective and efficient clerical service.
Skills & behaviours
Essential
- Self-motivated and enthusiastic
- Able to work accurately and calmly whilst under pressure
- Good team worker
- Professional in appearance and conduct
- Reliable and punctual
- Be able to work as part of a team, supporting and covering colleagues where appropriate as and when required
- Be self-motivated
- Be able to work with limited supervision
Desirable
- Be of a mature, pleasant and friendly nature with a good sense of humour
- Adaptable and flexible
- Confident manner
- Have the ability to stay calm whilst working under pressure
Person Specification
Qualifications
Essential
- Good general standard of education
- RSA II typing/word processing or equivalent
- Audio typing
- Microsoft Word for Windows
- Keyboard/data entry skills are essential
Desirable
- ECDL certificate or working towards
- Other Microsoft applications e.g. Excel
- Good communication skills are required, both written and oral.
Experience
Desirable
- Experience in a secretarial role
- Knowledge of Medical Terminology
- Hospital and/or general public experience
- The post holder would be expected to develop their understanding and use of information technology.
Additional Requirements
Essential
- Good interpersonal and communication skills
- Accurate typing and spelling ability
- Good telephone skills
- Able to use own initiative
- Be honest, trustworthy polite and helpful
- Be professional in appearance and conduct
- To familiarise him/herself with the basic work and procedures of the department in order to answer patient enquiries and provide an effective and efficient clerical service.
Skills & behaviours
Essential
- Self-motivated and enthusiastic
- Able to work accurately and calmly whilst under pressure
- Good team worker
- Professional in appearance and conduct
- Reliable and punctual
- Be able to work as part of a team, supporting and covering colleagues where appropriate as and when required
- Be self-motivated
- Be able to work with limited supervision
Desirable
- Be of a mature, pleasant and friendly nature with a good sense of humour
- Adaptable and flexible
- Confident manner
- Have the ability to stay calm whilst working under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
