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Ward Clerk (XN02)

Leeds Teaching Hospitals

The closing date is 23 May 2025

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Job summary

Expected Shortlisting Date

29/05/2025

Planned Interview Date

06/06/2025

We have an exciting opportunity for a Band 2 Ward Clerk to join the Nurse-Led Radiotherapy Review Clinic, in Bexley Wing in St Jamess Hospital in a permanent role.

Radiotherapy Review Clinic is a busy department where the team sees up to 70 patients per day with varying radiotherapy treatment related problems from a range of oncology specialities.

We are looking for a motivated, enthusiastic individual with excellent communication, interpersonal and leadership skills to support the nursing team in managing and developing the service we provide to ensure our patients are receiving the best possible care.

Main duties of the job

The successful candidate will be responsible for answering phone calls from patients, relatives, other health care professionals and communicating relevant information to the nursing team.

Using PAS and MOSAIQ they will cash up the outpatient clinics running on Radiotherapy review clinic as well as the nurse led injection clinic running on Oncology outpatients department.

The successful candidate will work with the team to maintain stock levels of necessary paperwork and helping maintain filing.

Working alongside the Band 7 & Band 6 management team they will help to organise and maintain clinic room allocations and clinic guidelines.

They will also be asked to take minutes during team meetings.

About us

The Radiotherapy Review Clinic is a warm and welcoming team that is part of the Oncology CSU that also cares for haematology and surgical oncology patients. We work closely with the radiotherapy team to deliver a high standard of care to all our patients. We are based in the Bexley Wing at St Jamess Hospital, which is a purpose-built cancer facility.

Come and join our team in Leeds and become part of The Leeds Way sharing our vision and values. Our Trust is recognised for our staff engagement, great care and rated GOOD by the Care Quality Commission.

Leeds Teaching Hospitals NHS Trust is one of the largest acute health providers in the UK and based in one of the fastest growing and vibrant cities in the north.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

02 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-ONC-0512

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Job description

Job responsibilities

To undertake administrative duties at ward level including the accurate and timely recording of patient activity data on Trust systems. To undertake clerical and related duties on the ward and enable Sister/Charge Nurse and other ward staff to concentrate more freely on direct patient care. This will involve considerable liaison with other departments and wards on behalf of the ward staff.

The jobholder will contribute to the maintenance of an environment for effective care.

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Administrative and Clerical Duties

- Record admission, transfer and discharge activity data onto the Trust PAS system.

- Arrange patients follow-up appointments using the PAS system and order transport for patients when required.

- Record changes to the bed base and inform the relevant corporate team

- Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff.

- Ensure that patients medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments.

- Transfer pathology and other reports to patients records, and general collation of records promptly and efficiently, especially on patients discharge.

- Deliver patients mail.

- Order stationary and complete requisition forms under instruction from Sister/Charge Nurse.

- Complete electronic admission/bed system as required

- Maintaining records on behalf of Sister/ Charge Nurse.

Assisting to maintain high standards of care

Assist in the welcome and reception of patients and visitors into the clinical area

Maintain a safe working environment, reporting incidents, accidents, complaints

Understand the need to maintain and respect patient confidentiality

Participate in in-service training

Participate in mandatory training annually

Participate in annual performance appraisal

Undertake duties on different wards/depts as and when required by service demands

Develop good working relationship

Participate in appropriate and relevant communications networks

Ensure the maintenance of good relationships, communications and teamwork with all disciplines within the ward / department

Job description

Job responsibilities

The jobholder will contribute to the maintenance of an environment for effective care.

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Administrative and Clerical Duties

- Record admission, transfer and discharge activity data onto the Trust PAS system.

- Arrange patients follow-up appointments using the PAS system and order transport for patients when required.

- Record changes to the bed base and inform the relevant corporate team

- Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff.

- Ensure that patients medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments.

- Transfer pathology and other reports to patients records, and general collation of records promptly and efficiently, especially on patients discharge.

- Deliver patients mail.

- Order stationary and complete requisition forms under instruction from Sister/Charge Nurse.

- Complete electronic admission/bed system as required

- Maintaining records on behalf of Sister/ Charge Nurse.

Assisting to maintain high standards of care

Assist in the welcome and reception of patients and visitors into the clinical area

Maintain a safe working environment, reporting incidents, accidents, complaints

Understand the need to maintain and respect patient confidentiality

Participate in in-service training

Participate in mandatory training annually

Participate in annual performance appraisal

Undertake duties on different wards/depts as and when required by service demands

Develop good working relationship

Participate in appropriate and relevant communications networks

Ensure the maintenance of good relationships, communications and teamwork with all disciplines within the ward / department

Person Specification

Skills & behaviours

Essential

Motivated
Reliable
Trustworthy
Able to work as part of a multidisciplinary team
Committed to working with people
Adaptable

Experience

Essential

Insight into roles responsibilities of post
IT skills
Knowledge of Patient Administration Processes
Insight into role and responsibilities of post
Customer relations
Maintaining a safe environment

Desirable

Clerical Experience

Additional Requirements

Essential

Good interpersonal skills
Team working
Effectively communicates with patients and team members

Qualifications

Essential

Literate/Numerate
Willing to undergo training as required

Person Specification

Skills & behaviours

Essential

Motivated
Reliable
Trustworthy
Able to work as part of a multidisciplinary team
Committed to working with people
Adaptable

Experience

Essential

Insight into roles responsibilities of post
IT skills
Knowledge of Patient Administration Processes
Insight into role and responsibilities of post
Customer relations
Maintaining a safe environment

Desirable

Clerical Experience

Additional Requirements

Essential

Good interpersonal skills
Team working
Effectively communicates with patients and team members

Qualifications

Essential

Literate/Numerate
Willing to undergo training as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.