Job responsibilities
JOB
PURPOSE/SUMMARY
The
jobholder will be actively involved in providing direct and indirect care for
patients in support of the multidisciplinary team. The post holder will be expected to work
under direct or indirect supervision of the clinical nurse specialists
supporting the multidisciplinary team. The jobholder will assist in the
overall implementation and evaluation of care as part of the multi
professional team. The jobholder is expected to plan, implement, deliver and
maintain high standards of patient care. The jobholder will be skilled in
taking appropriate action(s) to achieve the planned outcome.
The
jobholder will contribute to the maintenance of an environment for effective
care
The
jobholder will provide a single point of contact for the patients/carers and
will be expected to work autonomously to provide this service.
The
jobholder will be expected to practice in accordance within Trust policies,
guide lines defined competency boundaries and local l standard operating
procedures.
The
jobholder will work as part of a multidisciplinary team, assisting the CNS
team with actions arising from MDT outcome discussions and treatment
pathways. The post holder will support the CNS team.
Matron
Clinical
Nurse Specialist (Team Leader)
Cancer
Care Coordinator
(This
Post)
. PRINCIPAL DUTIES & AREAS OF
RESPONSIBILITY
Communication
and Coordination:
Communicates appropriately and
sensitively in different settings, using a range of methods and styles,
enhanced by underpinning knowledge and experience
Anticipates how people may feel in
a given situation, responding with kindness and empathy
Acts professionally and
appropriately in situations, understanding that there may be boundaries to
confidentiality, seeking support and advice.
Works with colleagues in other
services to facilitate safe and effective transition of care between
services.
Able to document information in a
legible, accurate and professional manner
Develops partnership working both
within and outside of the Trust in order to support the patient, carers,
families and staff.
Demonstrates knowledge of care
pathways in order to enable effective response to queries.
Carries out clerical and
administrative duties required by the role
Develops the ability to work across
professional boundaries
Works with MDT co-ordinators in
order to facilitate and support patients transition along the care pathway
Clinical
Responsibilities
Triaging incoming telephone calls,
managing onward referrals and sign posting to other services
Following up on actions required
following patient consultations in clinics, including communication to other
organisations within the region,
clinicians, and or supporting services
Undertake actions arising from MDT
outcome discussions either under direction of the CNS or as per protocol
Take responsibility as appropriate
for inputting information onto the LTHT cancer patient electronic record
(PPM).
Support audit and research through
measuring, collecting and collating data.
Develop and use appropriate
communication skills to support regular face to face and telephone contact
with patients, families, careers and external partners
Undertake Holistic Needs
Assessments in line with agreed Standard Operating Procedures or Guidelines;
carrying out resultant actions and or reporting to the CNS team using a
patient partnership approach
Undertake phone calls to patients
following discharge from hospital to ensure that the patient, family and or
carer, as appropriate, is aware of future plans and appropriately refer to
CNSs when there are issues that fall outside the remit of this role
Escalate concerns with regards a
patients physical or psychological needs, or changes in their clinical
condition to CNS colleagues within the agreed time frame
Understand the patient information
pathway and support the patient, family and or carer as appropriate, to
access resources where appropriate
Undertake patient pathway
co-ordination responsibilities as appropriately delegated by CNSs
Coordinate and organise
appointments and assessments as required within the cancer services or
associated services
Assist with staff education/service
improvement events
Acknowledge any limitations of
competence in accepting care activities and inform a registered practitioner
where appropriate
Assist in planning, implementation
and evaluation of individual programmes of care for patients
Support the delivery of patient,
family and carer training and education as necessary, including the use of
equipment.
Coordinate the necessary
assessments, appointments or investigations to fast track people back into
the system if required.
Organise and prioritise time
effectively undertake duties on different wards, departments or clinical
areas as and when required by service demands or patient need.
Act in such a way that safeguards
the health and wellbeing of children & vulnerable adults at all times. Is
familiar with and adheres to, the LTHT safeguarding policies
Other
Responsibilities
Contribute to the prevention and
control of infection in line with Trust guidelines
Assist in maintenance of accurate
records and documentation, with regard to legal requirements, confidentiality and
management of information.
Ensure that essential information
on the patients condition and progress is recorded in accordance with Trust
guidelines
Understand the need to maintain and
respect patient confidentiality
Promote and value the rights,
responsibilities and diversity of people ensuring religious and cultural
needs are addressed
Raise concerns with regards to
risk, danger, malpractice or wrong doing by following the LTHT Whistleblowing
policy and supporting processes.
Education,
Health, Safety and Security
Ensure safe keeping and
transportation of patient property and valuables in accordance with Trust
policy.
Recognise the importance of health
education and teaching of patients and their carers and inform senior staff
where this might be required
Ensure equipment and resources are
used appropriately, efficiently and economically
Maintain a safe working
environment, reporting incidents, accidents, complaints according to Trust
policy.
Participate in in-service training
Participate in mandatory and
priority training requirements at the appropriate time intervals
Participate in annual performance
appraisal
. THE LEEDS WAY VALUES
Our
values are part of what make us different from other trusts, so we see this
as a strength, as well as a responsibility. They have been developed by our
staff and set out what they see as important to how we work. Our five values are:
Patient-centred
Collaborative
Fair
Accountable
Empowered
All
our actions and endeavours will be guided and evaluated through these values
Additionally
the following are core values which relate specifically to this post:
Respect the contribution of all
members within the team and the importance of working together to provide
quality and safe patient care.
Commitment to contributing to a
quality service, in an efficient and effective manner.
Commitment to ensuring each person
is entitled to respect, dignity, equal and human rights.
Recognises the importance of
confidentiality.
. WEST YORKSHIRE ASSOCIATION OF ACUTE
TRUSTS (WYAAT)
Leeds
Teaching Hospitals NHS Trust is part of the West Yorkshire Association of
Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across
West Yorkshire and Harrogate working together to provide the best possible
care for our patients.
By bringing together the wide range of
skills and expertise across West Yorkshire and Harrogate we are working
differently, innovating and driving forward change to deliver the highest
quality care. By working for Leeds
Teaching Hospitals NHS Trust this is your opportunity to be a part of that
change.
WYAAT is the acute sector arm of the West
Yorkshire and Harrogate Health and Care Partnership, one of the largest
integrated care systems in the country. The Partnerships ambition is for
everyone to have the best possible health and wellbeing, and the work of
WYAAT, and each individual trust, supports that ambition.
. INFECTION CONTROL
The
jobholder must comply at all times with the Leeds Teaching Hospitals NHS
Trust Infection Control policies, in particular by practising Universal
Infection Control Precautions. Hand hygiene must be performed before and
after contact with patients and their environment.
. HEALTH AND SAFETY / RISK MANAGEMENT
All
staff are responsible for working with their colleagues to maintain and
improve the quality of services provided to our patients and other service
users. This includes complying at all
times with the Leeds Teaching Hospitals NHS Trust Policies, including Health
and Safety policies, in particular by following agreed security and safer
working procedures, and reporting incidents using the Trust Incident
Reporting system
. EQUALITY AND DIVERSITY
The
jobholder must comply with all policies and procedures designed to ensure
equality of employment and that services are delivered in ways that meet the
individual needs of patients and their families. No person whether they are staff, patient
or visitor should receive less favourable treatment because of their gender,
ethnic origin, age, disability, sexual orientation, religion etc.
. TRAINING AND PERSONAL DEVELOPMENT
CONTINUOUS PROFESSIONAL DEVELOPMENT
The
jobholder must take responsibility in agreement with his/her line manager for
his/her own personal development by ensuring that Continuous Professional
Development remains a priority. The
jobholder will undertake all mandatory training required for the role.
. COMMUNICATION & WORKING
RELATIONSHIPS
